Sales Logistics Customer Support
6 months ago
Company Description
Robert Bosch Egypt is a growing company of the Bosch Group located in Cairo, Egypt. We operate in the business divisions Automotive Aftermarket, Power Tools and Security Systems.
At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people’s lives. Our promise to our associates is rock-solid: we grow together, we enjoy our work, and we inspire each other.
Join in and feel the difference
**Job Description**:
We are seeking to hire a dedicated, organized, and efficient **Sales Logistics Customer support **to join our team in this role, you will work closely to coordinate and complete position tasks as follow:
- Handling customer inquiries (logistics, price claims...)
- Submitting offers to customers and follow-up
- Handling and following-up on customer orders
- Handling customer claims, quantities....
- Cooperating with Customer Supply chain team Africa and sales team.
- Coordinate clearing and subsequent delivery of incoming goods.
- Full support and assistance to all Bosch customers.
- Handling Data management (including electronic orders)
- Accurate documentation raised for the various processes
- Continuous attention to allocated customers' back-orders and credit limits
- Facilitating financial processes e.g. goods returns, and customer credits
- Set up and produce reports pertaining to the Sales Logistics Customer** **functions as required
- Ensure that generally accepted customer service principles are followed
**Qualifications**:
**EDUCATION**
University degree in business administration, logistic or equivalent,
**EXPERIENCE**
- Fresh graduate
- 0-1 years of experience Minimum within logistics / Sales or a relevant field
**SKILLS**
- Excellent working knowledge of MS office (word, excel, PowerPoint),
- Good coordination skills & target orientation.
- Good communication skills.
- interpersonal and communication skills, ability to interact and engage with different Customers.
- Teamplayer
**Language Skills**:
- Excellent Command of the English Language for both spoken and written.
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