Customer Experience Executive

We are looking for an enthusiastic and dedicated customer experience specialist to enhance our customer experiences. You will be tracking all points of customer engagement, addressing customer queries, and identifying ways to improve our customer services and collaborate with internal departments to optimize customer services and brand awareness. - Nurturing...

**About us**: Convertedin is a marketing operating system for e-Commerce. It utilizes data and shoppers' insights to create personalized multi-channel marketing that boosts customer engagement and maximizes their return on their marketing budget by leveraging artificial intelligence capabilities. Convertedin has helped more than 800 e-Commerce...

**Summary** **Responsibilities** - Develop and execute strategies to drive telesales, focusing on achieving sales targets and revenue growth - Implement initiatives to optimize customer retention rates by identifying opportunities to enhance customer loyalty and reduce churn - Lead and manage a team of Customer Support Representatives, ensuring high-quality...

Join us to transform the way people work, everywhere. Our products are the global standard for process intelligence and automation at more than 10,000 organizations across 90 countries. You'll help customers accelerate their digital transformation, bringing them a quicker, easier, better way to work. **About the Role**: The Customer Experience Manager (CEM)...

**About us**: Convertedin is a marketing operating system for e-Commerce. It utilizes data and shoppers' insights to create personalized multi-channel marketing that boosts customer engagement and maximizes their return on their marketing budget by leveraging artificial intelligence capabilities. Convertedin has helped more than 800 e-Commerce...

Bachelor's degree - Experience defining program requirements and using data and metrics to determine improvements - Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL - Experience identifying and resolving complex issues Amazon's mission is to be earth's most customer-centric company. We work towards a single goal: to ensure the best...

Excellent Job vacancies in Emirates (Pharmacists - Customer Service Executive - Sales promoters) فرص عمل ممتازة في الإمارات Our client, A leading Luxury Pharmacy retail chain with over than 200 Pharmacies across 9 countries including UAE, Kuwait, Jordan, KSA, Philippines, Bahrain & others, is requiring to recruit for all branches...

**About Nintex**: At Nintex, we are transforming the way people work, everywhere. Nintex is the global standard for process intelligence and automation. Today more than 10,000 public and private sector organizations across 90 countries turn to the Nintex Process Platform to accelerate progress on their digital transformation journeys by quickly and easily...

**About Nintex**: At Nintex, we are transforming the way people work, everywhere. Nintex is the global standard for process intelligence and automation. Today more than 10,000 public and private sector organizations across 90 countries turn to the Nintex Process Platform to accelerate progress on their digital transformation journeys by quickly and easily...

Keller Executive Search is currently seeking a highly experienced senior recruiter based in Egypt. We are looking for a top-tier professional who is prepared to take on the distinctive challenges and exceptional opportunities that this role offers. You will have the opportunity to play a crucial role in driving our growth. You will closely collaborate with...

**About the role** As the Customer Experience Manager, you will be part of the Experience Team focusing on maintaining a world-class customer support function by implementing and optimizing metric-driven policies, procedures, and quality standards. You will function as a strategic, customer-facing, results-driven, and innovative operations leader; managing...

**Commercial CE Manager.CRM & Customer Experience** **-** **(** **230001T2** **)** **Description** **Job Purpose** **Report To Position Name** Strategy: 1. Designing the customer experience strategy through the initiation of a broad improvement program across the different touch points, while deciding on a structure ,priorities and inject the change...

Our client is a beauty e-commerce platform that seeks out the best skincare, makeup, fragrances, and health products in the market and acts as a hub of information for the Egyptian female. They are looking to hire a Customer Service Executive. Key Responsibilities: - Ensure excellent customer service is provided to customers in a timely manner, by adhering...

**Role: German Customer Service Executive** **Location : Cairo, Egypt** **Skills Required**: **Excellent writing and speaking skills in German (C1 level ) is mandatory and English is required on a B2 level** Previous work experience in an international airline environment / operations is a valuable advantage Specialized skills required: Good...

OLX Egypt is the leading marketplaces for selling and buying online in the region. Our aim is to upgrade people’s lives by facilitating deals and identifying attractive opportunities for both individuals and businesses. Our goal is to strengthen local economies, empower small businesses, and help everyone in making smarter choices for themselves, the...

**Position Snapshot** Location: Cairo, Egypt Company: Nestlé Egypt Full-time **Position Summary** Responsible to stay constantly engaged with Starbucks Branded Solutions clients and Alshaya brand clients, as guardian of brand standards in execution, control, quality, presentation, and overall Starbucks brand representation. Create value so as to...

**Customer Service/Support** **Location** - Giza, Egypt*** Job Title: Operations Support (Customer Experience Continuous Improvement Specialist) (Team leader level) (BPO) **Job Description**: Position in family will impact accountabilities such that Associate levels may complete some tasks under guidance and may have responsibility for less complex tasks....

Job Scope: Implement sales plans to boost customer reach & penetration in food service dedicated channels along with execution of free trade agenda via distributors sales force. Main Roles & Responsibilities: Customer Development Consultant - Cairo: - Deploy sales activity plans with key operators using the company available sales tools - Lead the...

**The role of a customer experience (CX) specialist is to ensure that the telesales/customer service agent follows a buyer-centric approach and delivers a smooth, unfragmented and consistent customer experience across all touchpoints and at all stages of the customer journey. A customer experience specialist is responsible for keeping track of customer...

**About Passport**: As the day-to-day customer experience associate for our brands, you’ll be integral in building a trusting relationship with our customers and their customers. We want to ensure that our customers have a seamless experience with Passport. We're looking for more than someone to answer our support tickets; we're looking for an empathetic...