Auc Employment Fair

3 days ago

مصر, Egypt Credit Agricole Egypt Full time

**Job Title**:Corporate Banking Relationship Manager**:

- Business origination (through development of either existing relationships or prospects) to achieve budgets.
- Cross-selling of all the various business lines of CAE or the CA Group
- Maintain an active calling program with all calls being recorded in the CRM.
- Ensure that KYC's are properly maintained at all times.
- Ensure timely submission of annual reviews.
- Account Management in terms of “Marketing, Risk management, Cross selling, client requests”.
- Early identification and reporting of potential problematic accounts.
- If required, preparation of work out situation to be handled by the DAS unit.
- Focal Point for any compliance issue.
- At all times, maintain a good knowledge and understanding of CA's credit policy and procedures and CBE regulations.
- **Qualifications**:

- At least 4 - 5 years’ experience in a similar function.
- Credit Course is a must
- Structured Finance, Syndications, Capital Markets, etc.) depending on the competencies.
- Basic Managerial Skills
- Advance Marketing skills
- Marketing and cross selling skills.
- Credit skills
- Interpersonal skills
- Negotiations skills
- Risk Assessment
- **Job Title**:Retail Banking
- Relationship Manager**:

- Manage a portfolio of customers achieving revenue goals, sales/service and portfolio growth targets across a range of products and services for a specific pre-defined set of customers to create a profitable durable relationship
- Provide the assigned portfolio of affluent customers with personalized service so as to develop close relationships, achieve maximum profitable contribution for the bank and retain their loyalty
- Maintain a superior customer service experience including pre-empting issues and proactive servicing
- Ensure delivery of customer promise and practice brand values, continue to maintain and improve the quality of service offered
- Maximize profitability from the priority base
- Actively identify new customers, grow affluent customer’s portfolio by introducing higher number of 'NTB' ‘new to bank’ affluent customers
- Up-sell and cross-sell other bank products and services to existing customers
- Minimize customer attrition
- Maintain customer contact
- Train and coach subordinates (Particularly new recruits + graduate trainees)
- Assist Branch manager in the setting of sales action plan related to the branch
- Periodical evaluation of performance level versus target
- Follow-up with other (Credit/ Operations) Departments, pipeline or tools available (Jupiter) on pending cases
- Follow-up / track in coordination with branch manager on the progress of outbound calls, referrals from teller counter, in addition to the preparation and submission of weekly activities
- **Qualifications**:

- Nature of job requires very good English, in presenting all business documents and report writing and in communicating with stakeholders
- University degree
- 3 years in retail banking, customer service
- Leadership and management
- Selling skills
- Problem solving & decision making abilities
- Communication & interpersonal skills
- Time management & organizational skills
- Customer service & communications skills courses
- Interpersonal skills
- Presentation skills
- Written & oral communication
- **Job Title**:Retail Banking - Relationship Officer**:

- Manage a portfolio of customers achieving revenue goals, sales/service and portfolio growth targets across a range of products and services for a specific pre-defined set of customers to create a profitable durable relationship
- Provide the assigned portfolio of **intermediate** customers with personalized service so as to develop close relationships, achieve maximum profitable contribution for the bank and retain their loyalty
- Maintain a superior customer service experience including pre-empting issues and proactive servicing
- Ensure delivery of customer promise and practice brand values, continue to maintain and improve the quality of service offered
- Maximize profitability from the priority base
- Actively identify new customers, grow affluent customer’s portfolio by introducing higher number of 'NTB' ‘new to bank’ affluent customers
- Up-sell and cross-sell other bank products and services to existing customers
- Minimize customer attrition
- Maintain customer contact
- **Qualifications**:

- Bachelor degree
- 1-2 years in retail banking, customer service
- GT who passes basic certificate
- Customer service workshops accreditation certificate
- Sales techniques
- Customer service etiquette
- Bancassurance accreditation
- Compliance & Legal
- Interpersonal skills
- Sales skills
- Written & oral communication
- **Job Title**:Private Banking Relationship Manager**:

- Solicit new customers as well as develop relations with the existing customers in order to achieve the assigned budget policies, procedures and compliance regulation
- Ensure highest degree of services and manage the subordinates
- Coach

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