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HR Assistant, People Experience

4 weeks ago

مصر, Egypt Souq.com for E-Commerce LLC Full time

Knowledge with MS Office Suite (Word, Excel, Power Point, Access, Outlook)
- Ability & willingness to work on shifts that are aligned with Operations at location Fulfillment Center
- Experience in employment law, and HR / Payroll
- Analytical skills (able to identify problem and a root cause, work with numbers, data, run metrics and pull reports...)

At Amazon we believe that every day is still day one.

We're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright and driven people. Our overall mission is simple: We want Amazon to be the place where our customers can find, discover and buy anything online. Whatever our customers want, we will find the means to deliver it.

Our Fulfillment Centres (warehouses) are at the heart of Amazon’s world-class and rapidly growing Operations network. They’re where we manage our customers’ orders using industry-leading workflows. This is how we delight our customers With your help, Amazon will continue to enable people to discover new worlds. This is your chance to make history.

About the role

A core part of your responsibilities will be taking care and addressing associate queries, placing engagement with associates as your primary focus within our location Fulfillment Center. As an integral part of the HR team, you will deliver the highest quality of service to our internal and external customers; ensuring associates are supported through effective query handling and problem solving, followed closely by a high level of process understanding and administrative support.

Key job responsibilities
- Provide Associate support on HR related topics (documentation of and follow-up on requests, escalation of issues, problem solving, meeting notes), ensuring an engaging workplace environment by staying close to the associates and facilitating engagement activities.
- Execute employee administration (incl. Time and Attendance) is managed accurately and timely (e.g. vacation planning support).
- Collect and input data, provide metrics through reports to the regional HR and Operations leaders.
- Support hiring initiatives including events, onboarding and new hire orientation.

A day in the life

You will be stationed inside of the Amazon warehouses we call fulfillment centers, where there are more than 500 employees ranging from operations department, support functions such as HR, IT, Procurement, Finance, Facilities, Projects etc.
- University/Bachelor’s degree in Human Resources
- Effective communication skills
- Ability to work independently and thrive in a fast-paced environment
- Experience in a similar industry