Integrated CRM Senior Expert
5 months ago
Location: Egypt / Cairo
- Employment Type: Full Time
- Job ID: 33722
Evolvice is a German nearshore service provider with branches in Egypt and Ukraine. Founded in 2012, Evolvice has a strong technical background and business domain knowledge, combining software engineering and Agile methodology, leading its’ clients path to digital transformation. Headquartered in the heart of the automobile industry, Stuttgart (Germany), our expertise stretches from automotive, healthcare, travel, financial, governmental, insurance to manufacturing industries.
Our team is over 50 people including web (C#/.NET, Java, JS) & mobile (iOS/Android/Ionic) developers together with business analysts, project managers, QA and support staff. Our corporate culture is characterized by agile processes, autonomous teams without hierarchies, as well as openness and transparency - both internally and with our clients. Currently, we are searching for Integrated CRM Senior Expert to join the big team of professional in Cairo. We are looking for an active, responsive, and devoted person.
**Qualifications**:
- A minimum of 12 years' experience in CRM system management and strategic development, ideally within the logistics or supply chain industry.
- Proven track record in managing complex CRM projects, including system migrations and cross functional implementations.
- Exceptional analytical skills, with a keen interest in data analysis and the ability to derive actionable insights from complex data sets.
- Excellent interpersonal and stakeholder management skills, capable of fostering strong relationships across various levels of the organization.
- Ability to manage multiple projects and deliverables within tight deadlines.
- Proficiency in Microsoft Dynamics CRM, with a solid understanding of CRM best practices and methodologies.
- A bachelor’s degree in Business, Marketing, Logistic or a related field; a Dynamics 365 certification is highly desirable.
- At least Upper-Intermediate English (all internal communication is in English).
**Preferred Qualifications**:
- Experience working in the logistics industry.
- Experience developing and implementing cross-selling strategies.
- Experience developing and documenting SOPs
**We offer**:
- Financial stability.
- Interesting and challenging projects within professional self-managed teams.
- Friendly team and a comfortable working environment.
- Flexible schedule (8-10AM start) with a possibility to work assigned hours and/or adjust work schedule as requested by manager.
- 21 working day paid annual vacation.
- Health insurance.
- Social insurance -the highest level.- Paid sick leave.
- Performance review after half of the year.
**Why You Should Work With Us**:
We work as a self-driven team without complex management structures. Our teams make independent decisions without recommendations from the client. We nurture an open, transparent environment where we all enjoy our work.
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