Head of Service Delivery Mgmt

**About the role**: The SDM is a key customer facing role: - responsible for building, running and continuously improving the end-to-end delivery model for the customer portfolio of service - Act as single point of contact for the progress of all the activities related to the customer such as RUN, implementation, handover, etc - leads the following activity...

**Overview** - Leads the execution of the global operations model for end-to-end IT support, implementing best practices on support services delivery and covering compliance of service level agreements with extended teams and business end users. Coordinates and priortizes the support work, ensuring alignment between all IT service areas (Global and Sector)...

Overview: - Leads the execution of the global operations model for end-to-end IT support, implementing best practices on support services delivery and covering compliance of service level agreements with extended teams and business end users. - Coordinates and priortizes the support work, ensuring alignment between all IT service areas (Global and Sector)...

Description **Communication**: Improve Bank staff's risk awareness to increase their ability to perform self assessment on their daily operations and their losses reporting Implement SLA with other control functions **Reporting**: Submitting the regulatory agencies/committees reports to Incident mgmt., Access mgmt., Awareness, Control reports Unit...

We're hiring for "The First Manufacturing Shared Services Center" in Egypt that pertains to one of the big International companies! We're looking for an **Head of O2C** to handle the following: **Key Responsibilities**: - Accomplish Invoice to Cash service delivery objectives by planning and managing teams’ activities as required. - Supervise and guide...

We are looking for a customer service & delivery app operator responsible for making sure that ordered products are being seamlessly delivered to the clients. Hired person will be in charge of a variety of tasks, such as providing customers assistance, orders assignment and supervision, office tasks such us creating daily reports, data entry, listings...

We are looking for a customer service & delivery app operator responsible for making sure that ordered products are being seamlessly delivered to the clients. Hired person will be in charge of a variety of tasks, such as providing customers assistance, orders assignment and supervision, office tasks such us creating daily reports, data entry, listings...

**About the role**: Reporting into the Head of Agile Strategic Office/PMO, the Head of Communications, will play a crucial role in overseeing and managing all aspects of communication within the International Business Management organisation. The primary responsibility will be to ensure effective and efficient communication both internally and externally....

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A”rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across...

We are looking for a delivery manager & delivery app operator responsible for making sure that ordered products are being seamlessly delivered to the clients. Hired person will be in charge of a variety of tasks, such as leading the drivers team, monitoring progress, orders assignment and supervision, office tasks such us creating daily reports, data entry,...

Envision Employment Solutions is currently looking to hire a Head of Technology Services & Operations Sector for one of our partners, a multinational financial services company. **Summary**: The role requires an experienced IT senior management member who is a self-starter, assertive, confident, and enthusiastic about being part of the company's IT...

**Ready and hungry for a new adventure? You are definitely in the right place! We at **Envision Employment Solutions** are always on the look for top talents around the globe and matching them with our partners' hiring needs, to help them build and scale! - Our partners offer awesome work environment, competitive salaries, full benefits, and many others...

Excellent Job Vacancy at Staff Arabia Head office in Egypt/ Cairo / Dokki Staff Arabia, A Human Resources consultancy firm is looking to hire an excellent caliber to fulfill the following position at Cairo offices: “Head of Payroll Outsourcing Services” Main Requirements: - Relevant University degree in Business or HR, MBA would be a plus - 7-10 years...

Manager Service Delivery The Service Delivery Manager interacts directly with Speedcast’s customers maintaining strong relationship and ensures that a consistent high-quality service is provided. The SDM will oversee the delivery and ongoing performance of Speedcast’s services and related technical support to customers that achieve specific performance...

**About this opportunity** The role of “Head of CSS - Egypt” has the overall business responsibility for Cloud Software Services (Products and Services) in Egypt and is a part of Customer Unit as well as a member of the Market Area CSS Leadership Teams. This position is encouraged to drive customer dialogues at VP and GM level, to contribute to the...

**Job Title**: Service Delivery Manager As a Service Delivery Manager, you will manage all aspects of customer service operations while leading operational teams to achieve business goals and align activities of teams to support business strategy objectives and contribute to business financial commitments. Be responsible for customer satisfaction and...

Service Delivery Manager-230003QW **Applicants are required to read, write, and speak the following languages***: English, Arabic **Preferred Qualifications** **Service Delivery Manager** To manage and develop the Managed Cloud Services (MCS) relationship with designated account(s) throughout the engagement against the contractual deliverables &...

Why Patients Need You Our manufacturing logistics and supply team makes sure that customers and patients have the medicines they need, when they need them. You will help bring medicines to the world even faster by embracing challenges, imagining what’s possible and taking action. What You Will Achieve You will help Pfizer carry out the activities in...

**Job Description**: There’s never been a more exciting time to work at General Motors. General Motors’ vision is to create a world with Zero Crashes, Zero Emissions and Zero Congestion, and we have committed ourselves to leading the way toward this future. Today, we are in the midst of a transportation revolution, and we have the ambition, the talent...

About the opportunity **Role Summary** Managing and improving the logistics performance of all cities across the country. Taking ownership of various service levels by measuring compliance, finding performance gaps and execute a plan to fill performance-related gaps. **What’s On Your Plate?** - Reporting and monitoring of KPIs and performance SLAs -...