Head of Service Delivery

**About this opportunity**: As a Head of Service Delivery within the Digital Services organisation, you will support service sales directly or indirectly via the unit resources as you understand and align with the overall service delivery processes, models, and strategies. In this people leadership role in the operational organization, you will collaborate...

**About the role**: **Job Purpose**: Head of Service Delivery Management team is responsible to: Direct and manage all activities needed for the delivery of effective customer service. He is also responsible to implement and maintain effective methods for improving customer satisfaction, in alignment with other departments/ stakeholders across the...

We're hiring for "The First Manufacturing Shared Services Center" in Egypt that pertains to one of the big International companies! We're looking for an **Head of O2C** to handle the following: **Key Responsibilities**: - Accomplish Invoice to Cash service delivery objectives by planning and managing teams’ activities as required. - Supervise and guide...

The SDM is a key customer facing role: - She/He will be empowered to transversally lead the delivery of a managed IT services inside and outside OCB and OBS - Being responsible for building, running and continuously improving the end-to-end delivery model for customized solutions - SDM leads the following activity domains during the post-sales solution...

We are looking for a customer service & delivery app operator responsible for making sure that ordered products are being seamlessly delivered to the clients. Hired person will be in charge of a variety of tasks, such as providing customers assistance, orders assignment and supervision, office tasks such us creating daily reports, data entry, listings...

We are looking for a customer service & delivery app operator responsible for making sure that ordered products are being seamlessly delivered to the clients. Hired person will be in charge of a variety of tasks, such as providing customers assistance, orders assignment and supervision, office tasks such us creating daily reports, data entry, listings...

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A”rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across...

We are looking for a delivery manager. The delivery manager is responsible for making sure that services are being seamlessly delivered to the clients. He will be in charge of a variety of tasks, such as leading the team,training and recruting new staff, monitoring progress, and managing budgets. Job responsibilities: - Maintaining high performance levels...

We are looking for a delivery manager. The delivery manager is responsible for making sure that services are being seamlessly delivered to the clients. He will be in charge of a variety of tasks, such as leading the team, training and recruiting new staff, monitoring progress, orders assignment and supervision and managing budgets Job responsibilities: -...

Envision Employment Solutions is currently looking to hire a Head of Technology Services & Operations Sector for one of our partners, a multinational financial services company. **Summary**: The role requires an experienced IT senior management member who is a self-starter, assertive, confident, and enthusiastic about being part of the company's IT...

**Ready and hungry for a new adventure? You are definitely in the right place! We at **Envision Employment Solutions** are always on the look for top talents around the globe and matching them with our partners' hiring needs, to help them build and scale! - Our partners offer awesome work environment, competitive salaries, full benefits, and many others...

We are looking for a delivery manager & delivery app operator responsible for making sure that ordered products are being seamlessly delivered to the clients. Hired person will be in charge of a variety of tasks, such as leading the drivers team, monitoring progress, orders assignment and supervision, office tasks such us creating daily reports, data entry,...

Excellent Job Vacancy at Staff Arabia Head office in Egypt/ Cairo / Dokki Staff Arabia, A Human Resources consultancy firm is looking to hire an excellent caliber to fulfill the following position at Cairo offices: “Head of Payroll Outsourcing Services” Main Requirements: - Relevant University degree in Business or HR, MBA would be a plus - 7-10 years...

Understanding business cycles of outsourcing and managed services. - Manage demand from users on IT services, physical security and supervise the delivery. - Assist in building and updating Service Catalogue to streamline the services. - Ensure the service operation is running smoothly and all incident are and recorded in a service ticketing system. -...

**About this opportunity** The role of “Head of CSS - Egypt” has the overall business responsibility for Cloud Software Services (Products and Services) in Egypt and is a part of Customer Unit as well as a member of the Market Area CSS Leadership Teams. This position is encouraged to drive customer dialogues at VP and GM level, to contribute to the...

**Job Title**: Service Delivery Manager As a Service Delivery Manager, you will manage all aspects of customer service operations while leading operational teams to achieve business goals and align activities of teams to support business strategy objectives and contribute to business financial commitments. Be responsible for customer satisfaction and...

**Job Description**: There’s never been a more exciting time to work at General Motors. General Motors’ vision is to create a world with Zero Crashes, Zero Emissions and Zero Congestion, and we have committed ourselves to leading the way toward this future. Today, we are in the midst of a transportation revolution, and we have the ambition, the talent...

About the opportunity **Role Summary** Managing and improving the logistics performance of all cities across the country. Taking ownership of various service levels by measuring compliance, finding performance gaps and execute a plan to fill performance-related gaps. **What’s On Your Plate?** - Reporting and monitoring of KPIs and performance SLAs -...

Service Delivery Manager-22000DIK **Applicants are required to read, write, and speak the following languages***: English **Preferred Qualifications** To manage and develop the Managed Cloud Services (MCS) relationship with designated account(s) throughout the engagement against the contractual deliverables & commercials. To work at a senior level within...

Head Of Replenishment **Role Purpose**: - The Head of Replenishment is responsible for heading the replenishment team and assisting with the development of the replenishment strategy and processes and ensuring its implementation. The role holder is also responsible for using best practices to optimize the goods flow to the stores.**Role Details - Key...