Sales Director

2 days ago

مصر, Egypt Uniphore Full time

Uniphore is the global leader in Conversational Automation. Every day, billions of conversations take place across industries — customer service, sales, HR, education and more. Whether they are human to human, human to machine or machine to machine, conversations are at the heart of everything we do, and the new currency of the enterprise.

At Uniphore, we believe companies that best understand and act on those conversations will win. We have built the most comprehensive and powerful conversational automation platform that combines conversational AI, workflow automation, and RPA (Robotic Process Automation) with a business user-friendly-UX (User Experience) in a single integrated platform to transform and democratize customer experiences across industries.

**Customer Acquisition**-Translate business goals of new customer acquisition and rapid growth into actionable plans and strategies that reflect the requirements and opportunities within the assigned target accounts. Aligns target account and market opportunities with upstream strategic plans and metrics.
- Solution Selling - Approach selling from a business solution perspective to ensure that company accurately address the customer/client's true business need in terms of type, scope, levels.
- Pipeline Management - Build, monitor and orchestrate sales pipelines to ensure continuous population of near
- and long-term opportunities; manage the size, shape and quality of pipeline; analyze overall win rates and win/loss ratios.
- Strategic direction -Understand the overall strategic direction and portfolio and assist in customizing solutions based on client needs. - C-level Partnering - Contribute to enduring executive relationships at the client's organization; establish professional relationships and credibility with key IT and business executives in support of other established relationships with the client. - Industry and Client Knowledge: -Stay current with industry and competitive research and information to enable rich client dialogue; maintain an understanding of client business challenges, industry trends and markets.

**CAREER EXPERIENCE AND QUALIFICATIONS**
***

15+ Years of Experience in technology product and/or services sales
- Must have a proven track record of success meeting or exceeded goals/targets.
- Must have experience working in the Middle East, Egypt and North Africa
- Knowledge of written and spoken Arabic will be an advantage
- Experience successfully navigating mid/large matrixes organizations.
- Experience developing new accounts through various prospecting tactics
- Enterprise in contact-center based software selling experience is a must.
- Should have strong experience in selling complex, multistakeholder software like ERP, CRM, Workflow management and Marketing management solutions.
- Sales experience of working with alliance partners and reseller is a distinct capability
- Must be a self-starter, self-motivated, highly flexible, with excellent communications skills (verbal, written, and presentation skills) who can articulate the value preposition effectively and can communicate with C-level execs.
- Ability to make presentations to business leaders is a must.
- Must be organized and detailed-oriented.
- Strong, demonstrated, presentation skills to groups of all sizes and levels and a successful track record of sales and negotiation skills, including advanced sales knowledge.
- Excellent written and oral communication skills, ability to be a great listener
- Highly values diversity of experience, views, backgrounds and orientation in a group-team setting.
- Methodical approach with organizational skills to manage parallel opportunities concurrently.
- Knowledge of market trends, industry participants, new technologies & business models.
- Desire and ability to understand and relate product technology, strategy and direction.
- A team player with experience working as a part of an international team working across geographies, cultures and time-zones
- Must have positive attitude and high energy and possess a strong work ethic and a high level of self-accountability.
- Able to demonstrate a high level of integrity, and a desire for high quality.
- MBA degree from a decent institute would be preferred.

**Language**: English, Arabic, French (will be an advantage)

**MANDATORY SKILLS**
***:

- Develop, communicate, manage and execute strategic sales business plans and processes in order to increase financial margin responsibility for both the top and bottom line numbers.
- Develop and implement targeted solutions for expanding the customer base and establishing greater market share.
- Monitor, track, analyze and evaluate profit margin, revenue stream, program costs, sales methods, expenses and overall results and take corrective action when plan is below target.
- Develop strong working relationships cross functionally in order to deliver on established sales business plan objectives.
- Work closely with business units, projec

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