Customer Service Director

Overall CSD Responsibilities - To have overall accountability for the quality of solutions provided to multi-national Customers. (measure service provided against defined Service Level Agreements). - Increase the value that Orange delivers to a customer, and deliver continual service improvement. Service Level Management - To be the Customer’s primary...

**About the role**: The Customer Service Director is accountable for the provision of day-to-day coordinated delivery of agreed contractual solutions and services for a given customer. This includes the following: - overall responsibility for the quality of service and customer satisfaction for all implemented Orange Business Services in-sourced and...

Overall CSD Responsibilities - To have overall accountability for the quality of solutions provided to multi-national Customers. (measure service provided against defined Service Level Agreements). - Increase the value that Orange delivers to a customer, and deliver continual service improvement. Service Level Management - To be the Customer’s primary...

**About Us** Service First CX is a World Class Multinational Company with strategic locations around the globe providing an elevated Customer Experience to benefit businesses with exceptional customer engagement. This is a full-time Job on-site for a Loan Specialist located in New Cairo. The Loan Specialist will be responsible for Handling all activities...

Req ID:450917 We create smart innovations to meet the mobility challenges of today and tomorrow. We design and manufacture a complete range of transportation systems, from high-speed trains to electric buses and driverless trains, as well as infrastructure, signalling and digital mobility solutions. Joining us means joining a truly global community of more...

Professional services director (Operations director) Main requirements: - Bachelor’ Degree in Computer Science, engineering or information technologies. - Excellent English - PMP/MBA/DPA/Agile/ITIL/CMMI / Six Sigma and lean management is preferred. Job description - Balances the demand for resources with the supply of resources taking into consideration...

**TITLE**:Director of Finance and Support Services**TEAM/PROGRAMME**:Egypt Senior Management Team**LOCATION**:Cairo**GRADE**: 1**CONTRACT LENGTH**:One year (Renewable)**CHILD SAFEGUARDING**: Level 3: the post holder will have contact with children and/or young people _either _frequently (e.g. once a week or more) or intensively (e.g. four days in one month...

Position Main requirements: - Managing Director - Bachelor’ Degree of any suitable discipline - Excellent English - MBA / DPA / PMP certificate is preferred Job description - Reviews analyses of activities, costs, operations and forecast data to determine department or division progress toward stated goals and objectives. - Maintains service quality...

**Location**:Egypt, Cairo **Job category**:Customer Service Representative (CSR) **Language**:English **What's in it for YOU!** - Best salary in the market - Transportation provided - Medical and social insurance - Location is in Smart village - Overnight bonus **Join us as a Customer Service Representative!** Job Responsibilities: - Closely work with...

Director of Operations A Director of Operations is responsible for the effective operational management of the hotel so Heads of Department achieve and exceed their revenue and Guest satisfaction targets. **What will I be doing?** As Director of Operations, you will be responsible for the effective operational management of the hotel so Heads of Department...

**JOB TITLE**: CUSTOMER SERVICE CONSULTANT **DEPARTMENT**: CENTRE OF EXCELLENCE: CUSTOMER SERVICE **REPORTING TO**: CUSTOMER SERVICE MANAGER **LOCATION**: EGYPT **ADDITIONAL INFO**: **PURPOSE OF POSITION** The Customer Service Assistant is tasked with to drive all the back-office activities necessary to receive, to process.and confirm customers’...

A Director of Operations is responsible for the effective operational management of the hotel so Heads of Department achieve and exceed their revenue and Guest satisfaction targets. **What will I be doing?** As Director of Operations, you will be responsible for the effective operational management of the hotel so Heads of Department achieve and exceed...

A Director of Engineering will manage the Engineering Team to efficiently maintain all hotel operations such that safety, security, conversation, and compliance are ensured at the highest levels. **What will I be doing?** As Director of Engineering, you are responsible for the effective management of all engineering and maintenance operations within the...

Operations Director - BPO Service Delivery Director - Cairo, Egypt At TTEC, we’re all about the Human Experience. Elevated. As a Service Delivery Director you will be a part of creating and delivering amazing customer experiences while you also #ExperienceTTEC, an award-winning employment experience and company culture. What You Will be Doing Looking...

Director of Human Resources A Director of Human Resources will manage Human Resources related activities including succession planning, talent management, recruitment, learning and development and training, performance management, compensation and benefits, and employee relations initiatives. **What will I be doing?** As a Director of Human Resources, you...

Commercial Director The Commercial Director, O&M EMEA is responsible for developing a commercial strategy covering all segments and channels to maximize total revenue and profit performance as well as market share penetration of the hotel. **What will I be doing?** The Commercial Director, O&M EMEA is responsible for developing a commercial strategy...

Food and Beverage Director A Food and Beverage Director is responsible for managing operations of all Food and Beverage outlets to deliver an excellent Guest and Member experience while training staff and working within budgeted guidelines. **What will I be doing?** As a Food and Beverage Director, you are responsible for managing operations of all Food...

Assistant Director - Groups, Conferences, and Events - Waldorf Astoria Cairo Heliopolis An Assistant Director - Groups, Conferences, and Events is responsible for the development and execution of the groups, conference and events strategy, recommending growth efforts, monitoring progress, and ensuring that the hotel is commercially positioned within the...

The Commercial Director, O&M EMEA is responsible for developing a commercial strategy covering all segments and channels to maximize total revenue and profit performance as well as market share penetration of the hotel. **What will I be doing?** The Commercial Director, O&M EMEA is responsible for developing a commercial strategy covering all segments and...

Assistant Director of Finance The role aims to be recognized as trusted advisors in the hotel / hotels. This role supports the finance lead to attract and retains best-in-class finance professionals. This role assists in developing their finance team and enables them to Thrive. The role communicates with impact, ensures a robust control and compliance...