Student Services Coach
1 week ago
The Student Services Coach provides a high level of student service and support to students via a variety of communication vehicles. Primary responsibilities include: guiding assigned group of students to achieve academic success, helping motivate, advise, assist with course selection, and assist with the enrollment process to help all students meet their educational goals. Additionally, the Student Services Coach establishes Student Financial Services compliance with all policies and procedures of Strayer University. The Student Services Coach assists with managing collections, bad debt, and finalization of student registrations.
- Support students through their academic careers.
- Address and resolve student problems through research, collaboration, and follow up.
- Help students create academic plans.
- Ensure accuracy and completeness of student payment plans, to include monitoring student accounts and communicating with students to resolve outstanding balances.
- Ensure that the finalization of student registrations are in accordance with established University policy.
- Monitor and outreach to students based on attendance, intervene with early at risk students, and assist students through the satisfactory academic progress process.
- Implement activities to manage quarterly collection and bad debt expenses.
- Monitor policy compliance in accordance with Strayer University, state, and federal rules and regulations.
- Inform students of tutoring and other University resources.
- Other responsibilities as assigned
**Education**:
- Bachelor’s degree from an accredited institution required
Work Experience:
- At least 3 years’ experience in an educational setting providing direct service to students or 3 years’ experience in a customer service-focused environment.
- Adult education college or university experience preferred.
Job Skills:
- Driven and committed to excellence
- Understand and uphold the University mission and goals
- Highly curious, creative, and open minded
- Exceptional student service skills
- Embrace and drive change
- Create a positive and informative environment for students and peers
- Pursue self-development and learning
- Excellent verbal and written communication skills
- Passionate about student success
- Strong problem-solving, organizational, and time management skills
- Commitment to working in collaborative environment
- Full computer proficiency in all Microsoft products
- Able to easily navigate other software programs and forms of technology as needed
- Data entry and phone skills
- Commitment to ethics and compliance with University policies and applicable laws and regulations
- Detail oriented and practices active listening
- Public speaking
- Demonstrated knowledge of accounting, collections, and financial aid processes.
- Excellent time management skills
Certifications:
- None
Other:
- Must be able to travel 20% of time.
- Must be able to lift 25lbs.
- Must be able to work evenings and weekends
- Travel via plane, car, and metro may be required to perform this job.
- Access information using a computer.
- Effectively communicate, both up and down the management chain.
- Effectively cope with stressful situations
- Strong mental acuity.
A credit check will be conducted on applicants for particular job categories, such as Student Financial Services and Student Services positions, in accordance with applicable law. An offer of employment for a position that requires a credit check will be made contingent upon Strayer’s receipt of a satisfactory credit report.
-
Student Success Coach
8 months ago
مصر, Egypt Strategic Education, Inc. Full timeThe Academic Coach serves as the primary contact for students from participation in first courses through completion of the degree program. The Academic Coach manages a pipeline of students by coaching, motivating, mentoring, removing barriers, issue ownership through resolutions, strategies for completion, and progress. They help students clarify key...
-
Student Counselor
9 months ago
مصر, Egypt Staff Arabia Full timeExcellent Vacancy in Qatar\Educational institute Our client, is a reputed educational institute approved by "Supreme Council of Education" in Qatar dedicated to meeting the educational needs of young people who are committed to developing their future through systematized coaching methods requires the following Position to be hired immediately in their...
-
Summer Internship for Students
8 months ago
مصر, Egypt Central Bank Of Egypt Full timeProvide administrative support - Participate in operational & functional activities upon agreement with the direct supervisor - Receive training and coaching along the way to ensure adequate progress and learning have been attained All available opportunities are entry-level roles with operational and administrative opportunities, yet they offer significant...
-
Summer Internship
1 week ago
مصر, Egypt Central Bank Of Egypt Full timeAll available opportunities are entry-level roles with operational and administrative opportunities, yet they offer significant leeway for learning and growth for passionate fresh graduates. - Provide administrative support. - Participate in operational & functional activities upon agreement with the direct supervisor - Receive training and coaching along...
-
Student Support Officer
6 months ago
مصر, Egypt Gulf University Bahrain Full time**Job description** **Job Profile** **Job Title**:Student Support Officer. **Unit name**:Student Services Unit. **Reports to**:Head of Students’ Services. **Closing Date**: **Introduction**:Gulf University is nationally accredited University which was established by his highness’s the prime minister’s cabinet decree number 1649-03 issued on the...
-
Student Support Specialist
7 months ago
مصر, Egypt Nagwa Full time**Summary** **Responsibilities** - Engage with potential students through phone calls to provide information, answer questions, and facilitate their enrollment in Nagwa's educational programs, handle inbound leads, and follow up with outbound inquiries to increase student registration. - Conduct analysis of customer databases to identify new opportunities...
-
Student Welfare Counsellor
7 days ago
مصر, Egypt Malvern College Egypt Full time**Job** Details**: - Experience Needed: - 4 To 8 Years- Career Level: - Experienced (Non-Manager)- Education Level: - Bachelor's Degree- Gender: - Female- Salary: - Confidential- Job Categories:- Education/Teaching**Skills And Tools**: - English- Administration- Admin- Design & develop school-based programs that are predominantly preventative & pro-active...
-
Student Support Team Leader
7 months ago
مصر, Egypt Nagwa Full time**Job Summary**: **Responsibilities**: - Collaborate with the team to engage potential students via phone calls and other communication channels - Provide information, answer questions, and oversee the enrollment process - Direct the team in handling inbound leads and driving outbound inquiries to boost student registration - Analyze customer databases to...
-
Api Coach
7 days ago
مصر, Egypt Orange Business Services Full time**Job purpose** The OBS IT department is in charge of decision-making information systems, serving Orange Business Services different line of businesses such as marketing, pre-sales, sales, production, after-sales services, and customer-service for both France and international domains. **Key Tasks and Responsibilities** The API Coach will be working...
-
Student Communication Associate
2 days ago
مصر, Egypt Udacity Full timeUdacity is on a mission to change lives, businesses and nations through **_radical_** talent transformation in digital technologies. We offer a unique and immersive online learning platform, powering corporate technical training in fields such as Artificial Intelligence, Machine Learning, Data Science, Autonomous Systems, Cloud Computing and more. Our...
-
Career Coach
7 months ago
مصر, Egypt WeAce Full timeWe are seeking experienced Executive Coaches/Mentors to join our team on a project-to-project basis. As an Executive Coach/Mentor, you will be responsible for providing tailored coaching and mentoring services to professionals across various industries and organizational levels. This role offers the opportunity to work with a diverse clientele and contribute...
-
Tennis Coach
7 months ago
مصر, Egypt KODE Sports Club Full time**Your mission**: You'll be responsible for developing and implementing a comprehensive training programme for athletes of all ages and skill levels that aligns with Kode's mission; managing the day-to-day operations of the sports programme; maintaining a high level of professionalism and customer experience in all interactions with athletes, parents, and...
-
Stem Facilitator
1 week ago
مصر, Egypt Thaka International Full timeResponsibilities - Develops and delivers program curriculum involving hands-on activities and projects using STEM concepts - Prepares all materials related to the activities/projects. - Documents and organizes curriculum materials. - Works with students from diverse backgrounds with different needs (e.g., family, situations, ages, learning styles). Job...
-
Certified Life Coach/ Psychotherapist
7 months ago
مصر, Egypt Serenity Hive Full time**Company Description**: Serenity Hive is a mental health service provider founded by a group of mental health professionals. Our goal is to make therapy accessible, convenient and affordable for everyone who may be struggling with mental health issues. We understand that people's lives can be busy and stressful, and we want to help them prioritize their...
-
Voice Digital Coach
7 months ago
مصر, Egypt Orange Business Full time**About the role**: The Voice Digital Coach is responsible for delivering comprehensive support to end-users utilizing digital tools. Key responsibilities include addressing customer queries, gathering feedback, suggesting improvements, guiding portal users through functionalities, and providing periodic support information and statistics to the Digital...
-
Quality Coach
7 months ago
مصر, Egypt Homzmart Full timeCompany Description **Homzmart** is an end to end community that connects home professionals with homeowners who can browse home designs, furniture, accessories and products and also can find reviews, referring professionals, take advice from professionals and read articles about home improvement. **Job Description**: - Monitor inbound and outbound...
-
Customer Service
4 hours ago
مصر, Egypt iSchool Full timeiSchool is an e-learning platform that specializes in teaching coding and artificial intelligence to students aged 6 to 18 years old. As part of our mission to empower the next generation of tech innovators, we are seeking a highly motivated and energetic individual to fill the position of Customer Service. As a Customer Service representative at iSchool,...
-
Agile Coach vois
7 months ago
مصر, Egypt Vodafone Full time**Role Purpose**: - The agile coach will be a part of the LACE (Lean Agile Centre of Excellence) responsible for agile transformation for major initiatives using wide-range of Scaled Agile Techniques - This role works hand in hand with key stakeholders in Leadership, Technology and Product Management to set priorities and ensure implementation of the agile...
-
Coach- Beauty Distribution
2 days ago
مصر, Egypt Chalhoub Group Full time**Who we are** We are a leading partner for luxury across the Middle East. With more than 600 stores, 300 brands and over 65 years of experience in the region, we have become a major player in the beauty, fashion and gift sectors, by offering service excellence to our partners and delighting all our customers. We are moving fast from a traditional...
-
Livelihood Coach
7 months ago
مصر, Egypt Save the Children Full time**TITLE**: Livelihoods Coach**TEAM/PROGRAMME**: Refugees and Migrants Program -EAMR PROJECT **LOCATION**:Nozha Hub/Ain Shams area -Cairo**GRADE**: 6**Duration **:5 months with possible extension based on Project extension.**Child SAFEGUARDING: Level 3: The post holder will have contact with children and/or young people _either _frequently (e.g. once a week...