Student Affairs Officer

16 hours ago


مصر, Egypt German University in Cairo Full time

The Student affairs officer (Graduation Services) responsibilities and duties are:

- Providing over the counter direct service to graduates mainly in the form of typical daily services ranging from taking verbal and written inquiries, complaints, and records issuing requests
- Delivering certificates/ transcripts/templates issued
- Filing shipping requests of sealed graduates’ documents to institutions abroad upon graduates’ requests
- Coordinating with the Graduate Archives Specialist the archiving of graduate’s requests/issued documents.
- Offering direct client services.

The student affairs officer (Graduate services) is expected to serve the following under the direct supervision of the Graduate Registration & Records Supervisor:

- Accommodate daily graduates’ traffic, takes inquiries and guides/directs them adequately in a professional and friendly manner
- Deliver high-quality, accessible services that meet their needs
- Give accurate and comprehensive information

Job Requirements:

- Bachelor’s degree
- Relative experience in Educational filed is preferable.
- Excellent Customer service skills and presentation skills
- Excellent command of both spoken and written English Language



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