Vas Adm Team Leader

**Role Purpose**: **Responsibilities**: - Responsible for VAS annual marketing strategy in terms of crafting the ultimate product experience design, positioning, GTM & communication strategy. - Responsible for VAS P&L ambitious budget forecasting & achievement for all product KPIs. - Craft product roadmap & innovative customer-centric activities to...

About the job Sr. Supervisor, VAS & IN QoS **Purpose of the job** - Leading the VAS/IN QoS monitoring activities through the available tools and Dashboards focusing on SMS, MMS, short numbers, SDP, AIR, Orange Money, Portal and Mobile Apps. Besides, supporting the development of in-house tools to closely monitor the different VAS & IN KPIs (servers,...

Support the IT operations team to create the required dashboards and alerts for the required IT operations KPIs. - Managing the team's workload. The APM team leader is responsible for managing the team's workload and ensuring that the team is meeting its deadlines. - Provide a detailed explanation for the problems detected by the Dynatrace observability...

**Purpose of the job** - Leading the VAS/IN QoS monitoring activities through the available tools and Dashboards focusing on SMS, MMS, short numbers, SDP, AIR, Orange Money, Portal and Mobile Apps. Besides, supporting the development of in-house tools to closely monitor the different VAS & IN KPIs (servers, licenses, service performance.) - Following-up the...

About the job SUPERVISOR, CORE VAS **Purpose of the job** Implementing the Innovation portfolio marketing strategies, plans and roadmap in conjunction with the Core VAS & Innovation team to meet organizational and agreed company objectives. Responsible for the commercial performance of Direct operator billing, Mobile Applications, OPEN APIs and Other...

Responsible for leading the delivery of design, documents and site support activities related from a technical side. - Key KPIs include: - Projects design completed on time - Number of rejected technical documents. - Number Clients / Consultant technical comments - Volume of repeated business from specific clients - Ensure efficient processes, health and...

**Join our Team**: **About this opportunity** BO VAS engineer is part of MS team who will handle and operate VAS (Value Added Services) network through performing all 2nd level operations activities. **What you will do** - Familiar with USSD Menus Development with shown experience - Excellent knowledge of VAS platforms planning, configuration like...

**Purpose of the job** Implementing the Innovation portfolio marketing strategies, plans and roadmap in conjunction with the Core VAS & Innovation team to meet organizational and agreed company objectives. Responsible for the commercial performance of Direct operator billing, Mobile Applications, OPEN APIs and Other Innovations initiatives. **Duties and...

**Company Description** Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and...

We are hiring Operation Team Leader to lead Group of Representatives for Shipping Company Requirements: - High Education - very good in Microsoft Office programs - Good in English - Excellent Communication skills - Ability to lead Group of representatives remotely - resident Cairo or Giza Benefits: - Social and Medical insurance - Work Time from 8 AM to...

Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 48,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego,...

**What you’ll do**: **Role purpose**: To operate and maintain the Services Management VAS nodes based on daily working hours & On call basis, solve individual or global internal/external customers complains., report and escalate the network problems according to the agreements & rules, and to implement required network changes with mínimal impact on the...

iSchool, a leading EdTech platform providing online coding and artificial intelligence courses for students aged 6 to 18, is seeking a dynamic and results-driven Sales Team Leader to join our team. As a Sales Team Leader at iSchool, you will be responsible for leading and motivating a team of sales representatives to achieve sales targets and drive business...

**Customer Service/Support** **Location** - Cairo, Egypt*** Job Title: Team leader (FR/ENG) **Job Description**: The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability. ** Essential...

**Programing Team Leader** **Location: Egypt - New Cairo** **Responsibilities**: - Hire, manage, mentor, and coach technical team members that build, design, implement and maintain front-ends and back-ends for the company’s products and services. - Design the architecture for the company’s products, services, and features. - Act as a Team Leader and...

_**Responsibilities**_ - Set clear team goals. - Discover training needs and provide coaching. - Delegate tasks and set deadlines. - Monitor team performance. - Developing and implementing new sales initiatives, strategies and programs. - Attend conferences and exhibitions when required to identify opportunities. - Oversee planning for future plans. -...

**Location**:Egypt, Cairo **Job category**:Operations **Language**: Transcom Worldwide is one of the leading global customer experience companies, supplying local and global clients in multiple markets. With our global footprint and forward-leaning customer experience solutions, we serve our clients via different channels like voice, chat, social media,...

iSchool is a leading EdTech platform that provides online coding and artificial intelligence courses for students aged 6 to 18. As an Operations Team Leader at iSchool, you will play a key role in managing and coordinating the day-to-day operations of our organization. You will lead a team of operations associates, ensuring that all administrative tasks are...

**Location**:Egypt, Cairo **Job category**:Operations **Language**:French Transcom Worldwide is one of the leading global customer experience companies, supplying local and global clients in multiple markets. With our global footprint and forward-leaning customer experience solutions, we serve our clients via different channels like voice, chat, social...

**About this opportunity** Front Office Shift Leader is part of MS (Managed Services) team who will be responsible to lead fault management teams. **What you will do** - Ensure that all alarms are reported within the proper customer concern matrix and within the agreed SLAs. - Ensure all processes, OPIs & OLAs are followed. - Ensure all SLAs and KPIs for...