Back Office Vas Engineer

4 months ago


مصر, Egypt Ericsson Full time

**Join our Team**:
**About this opportunity**

BO VAS engineer is part of MS team who will handle and operate VAS (Value Added Services) network through performing all 2nd level operations activities.

**What you will do**
- Familiar with USSD Menus Development with shown experience
- Excellent knowledge of VAS platforms planning, configuration like SMSC/USSD, MMSC, Missed Call Alert, Voice Mail & SDP, Automatic device configuration, Antispam.
- Familiar with signaling protocols: SS7, SIP, ISUP, Diameter, SOAP, HTTP.
- Familiar with Operating systems administration and DB basic administration (Linux & MySQL).
- Responsible for project support integration & new nodes’ acceptance.
- Providing technical solutions regarding hardware and configuration problems in the agreed time frame.
- Ensuring fast response, accurate actions, and decisions during the crisis.
- Handling CSRs with customer support team E2E.
- Ensuring reliable accurate solutions provided by support.
- Responsible for verifying new solutions from the post-planning team.
- Reviewing new projects’ documentation (HLD, LLD ATP, ).
- Verifying test cases and ensuring the applicability according to the network's current setup scenarios.
- Migrating new services and nodes to live networks while avoiding incidents or major issues.
- Leading major cases fixing with other domains (ex. IMS).
- Periodic auditing on license-controlled nodes to raise flags in case of traffic profile changes.

**You will bring**
- Graduated from Communication Engineering.
- 3-5 years of experience in the VAS field.
- Excellent knowledge of 2G/3G/LTE/IMS/EPC network architecture.
- Good command of English (writing & speaking).
- Experience in using Microsoft tools (Excel, Word & Outlook).
- Be able to work morning and noon shifts in addition to night activities.
- Work under pressure/Motivated/Teammate/Good communication skills/Accountable/Understand customer needs /Change agent/Winning spirit.
- Military service is postponed or exempted.
- Any programming language is a plus, preferably Python.

**Why join Ericsson?**

At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.

**What happens once you apply?**

Click Here to find all you need to know about what our typical hiring process looks like.

**Primary country and city**: Egypt (EG) || Cairo

**Job details**: Technical Authority Expert



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