Back Office International Gateway

6 months ago


مصر, Egypt Ericsson Full time

**About this opportunity**

BO IGW (Back Office International Gateway) engineer is part of MS (Managed Service) team who will manage and operate international gateway network through performing all 2nd level operations activities.

**What you will do**
- Second Line MS engineer responsible for IGW and Roaming with international Carriers.
- Responsible for project support integration & new nodes’ acceptance.
- Follow up on the PLMN and PSTN interconnect activities either internally with the planning and business teams or externally with other carriers.
- Providing technical solutions regarding hardware and configuration problems in agreed time frame
- Troubleshoots and resolves any technical problems related to IGWs and interconnect.
- Ensuring fast response, accurate actions, and decisions during crisis.
- Analyze the IGW and interconnect KPIs to maintain and improve these.
- Conduct the acceptance testing for any new IGWs, or any new carrier to be integrated to the network.
- Handling CSRs with customer support team E2E.
- Revising the new projects’ documentations (HLD, LLD ATP. etc.)
- Leading major cases troubleshooting with other domains (ex. IMS Fixed and Mobile).

**You will bring**
- Graduated from Communication Engineering.
- Min 3 years of experience in IGW and PLMN interconnect operations and maintenance.
- Excellent Knowledge of Ericsson switching platforms.
- Excellent knowledge of IGW & interconnect traffic measurements and KPIs
- Excellent knowledge of International Mobile Roaming
- Excellent knowledge of IGW & interconnect operation procedures.
- Excellent knowledge of international standards (related to IGWs & interconnect)
- Ability to work under stress & pressure.
- Good command of English (writing & speaking).
- Expert in the use of MS Office programs (Word, Excel, and PowerPoint).
- Excellent report-writing skills
- Autonomous, able to work without supervision.
- Creative, Problem Solving
- Should be Adaptable, flexible, Assertive, persuasive.

**Why join Ericsson?**

At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build never seen before solutions to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.

**What happens once you apply?**

Click Here to find all you need to know about what our typical hiring process looks like.

Ericsson is proud to be an Equal Opportunity and Affirmative Action employer, learn more.

Primary country and city: Egypt (EG) || Egypt : Cairo : Cairo
Req ID: 732676


  • Back Office Agent

    6 months ago


    مصر, Egypt Etisal International Full time

    **Title**:Back Office Agent **Work Location**:Work from Home will be determined according to performance **English Language**:Good command of English is a must (Written and Spoken) **Educational Background**:Highly graduates Laptop and ADSL connection is a must **Salary**: E£4,050.00 - E£4,550.00 per month Ability to commute/relocate: - Cairo:...

  • Back Office Manager

    6 months ago


    مصر, Egypt Ericsson Full time

    **About this opportunity** We are now looking for a Back Office Manager, in this role, you will be responsible for leading different back-office teams and to ensure that services provided to customers are continuously available and performing to Service Level Agreement (SLA) performance levels. **What you will do** - Managing different back-office teams...


  • مصر, Egypt Teleperformance Full time

    _**Teleperformance is hiring fluent English back office agents for an airlines company!**_ - **To start by the end of March** - **Benefits**:_ - NET salary up to 12.5K. - KPIs in Euros. - Paid training. - Medical insurance up to 400k per year. - Social insurance. - Rotational shifts & days off. - Gym access. - VPN lines. - Great career path! -...


  • مصر, Egypt Teleperformance Full time

    _**Teleperformance is hiring fluent English back office agents for an airlines company!**_ - **To start by the end of March** - **Benefits**:_ - NET salary up to 12.5K. - KPIs in Euros. - Paid training. - Medical insurance up to 400k per year. - Social insurance. - Rotational shifts & days off. - Gym access. - VPN lines. - Great career path! -...

  • Gateway Cs Agent

    6 months ago


    مصر, Egypt DHL Full time

    **YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.** Would you like to become part of the world's most international company in the world? A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that...

  • Back Office Advisor

    6 months ago


    مصر, Egypt Vodafone Full time

    **Role purpose**: Act as a Backoffice support for Sales Channels like Dealers and VDA & Agencies of Vodafone Italy. **Key accountabilities and decision ownership**: - Sales support - Full dedication & continuous support for sales executive’s back-office requests. - Addressing Dealers concerns regarding specific normalization procedures. - Back office -...


  • مصر, Egypt Ericsson Full time

    **Join our Team**: **About this opportunity** IP Security Back Office Engineer will be a part of the MS Team who will handle and operate on a large-scale of Security Network by performing all level-2 operation activities plus creating internal knowledge base sessions for information sharing purposes. **What you will do** - Responsible for the operation &...


  • مصر, Egypt Ericsson Full time

    **About this opportunity** We are looking for back office RAN engineer who'll be responsible for operation & maintenance RAN system including hardware and software as well. **What you will do** - Providing 2nd Line support for any critical issue regarding BSC/RNC/RBS/nodeb/enodeb - Capable to handle all types of CRs, trouble tickets and L2 support on site...


  • مصر, Egypt Anasia Full time

    **Internal Communications Officer** **Job Type**: Full Time **Location**: Cairo, Egypt **Category**: Communications **Qualifications**: - Bachelor’s degree in Communications, Public Relations, Journalism, or a related field. - Proven experience in internal communication, preferably in a corporate setting. - Excellent written and verbal communication...


  • مصر, Egypt Marriott International, Inc Full time

    **Job Number** 24014789 **Job Category** Administrative **Location** Cairo Marriott Hotel & Omar Khayyam Casino, 16 Saray El Gezira Street, Cairo, Egypt, Egypt VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Greet persons entering the office, determine nature and purpose of visit, and...

  • Back- End Developer

    8 months ago


    مصر, Egypt Vodafone Full time

    **Key Accountabilities and Decision Ownership**: - Creating prototypes, designing and building modules and solutions in an iterative agile cycles - Estimating user and technical stories, designing and developing code, writing and executing unit and integration tests, and supporting testing of deliverables - Performing peer reviews, collaborating with...

  • Back- End Developer

    8 months ago


    مصر, Egypt Vodafone Full time

    **Key Accountabilities and Decision Ownership**: - Creating prototypes, designing and building modules and solutions in an iterative agile cycle - Estimating user and technical stories, designing and developing code, writing and executing unit and integration tests, and supporting testing of deliverables - Performing peer reviews, collaborating with...

  • Pharmacist - Intern

    6 months ago


    مصر, Egypt Axios International Full time

    **Position: Pharmacist Internship** (6 Months)** Position Purpose The job holder is required to help represent Axios in daily meetings with patients, doctors and carry out administrative duties which will be both field and office-based **Responsibilities**: - Liaise with hospitals, distributors, pharmacies and patients - Co-payment reimburse solution...

  • Back Office

    6 months ago


    مصر, Egypt Teleperformance Full time

    **Teleperformance is Immediately hiring fluent English speakers for a new launching account (Chat and Mail)** **~ Requirements**: - Previous experience for at least 3 months is a must - English level B1/ B1+ is a must **~ Benefits**: - Salary 6,200 Net including KPI’s - Medical insurance 400K - Social Insurance - Career Path - Promotion after 6...

  • Back- End Developer

    8 months ago


    مصر, Egypt Vodafone Full time

    **Key Accountabilities and Decision Ownership**: - Creating prototypes, designing and building modules and solutions in an iterative agile cycle - Estimating user and technical stories, designing and developing code, writing and executing unit and integration tests, and supporting testing of deliverables - Performing peer reviews, collaborating with...

  • Office Manager

    6 months ago


    مصر, Egypt Dandy Full time

    Dandy is transforming the massive ($200B) but antiquated dental industry. Backed by some of the world's leading venture capital investors, we are on an ambitious mission to integrate and simplify every function of the dental practice through technology. By building the operating system for every dental office in America, Dandy is empowering dentists with...

  • Back- End Developer

    6 months ago


    مصر, Egypt Vodafone Full time

    **Key Accountabilities and Decision Ownership**: - Creating prototypes, designing and building modules and solutions in an iterative agile cycle - Estimating user and technical stories, designing and developing code, writing and executing unit and integration tests, and supporting testing of deliverables - Performing peer reviews, collaborating with...

  • Internal Auditor

    6 months ago


    مصر, Egypt German University in Cairo Full time

    Job Description: 1. Responsible for Financial Audits for expenditures and other financial records to ensure that all numbers are accurate, regulations are complied with and payments are accurately classified and recorded 2. Ensure that all policies and procedures are implemented and report to the management on any deficiency observed. 3. Examine and analyze...

  • Nutritionist - Intern

    6 months ago


    مصر, Egypt Axios International Full time

    **Position**: Patient Support Nutritionist - Internship (6 Months) - Position: Patient Support Nutritionist - Internship (6 Months) - The Patient Support Program Nutritionist provides comprehensive Patient care in the community setting that assists patients to achieve optimum health and quality of life in situations of chronic disease. The Patient Support...


  • مصر, Egypt Vodafone Full time

    **What you’ll do**: **You’ll be working on** - Creating prototypes, designing and building modules and solutions in an iterative agile cycles - Estimating user and technical stories, designing and developing code, writing and executing unit and integration tests, and supporting testing of deliverables - Performing peer reviews, collaborating with...