Back Office Customer Service

**We are hiring a Back-office customer service who will Communicating with customers through various chats and tickets.** **Responsibilities**: - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various chats and tickets. -...

_**Teleperformance is hiring fluent English back office agents for an airlines company!**_ - **To start by the end of March** - **Benefits**:_ - NET salary up to 12.5K. - KPIs in Euros. - Paid training. - Medical insurance up to 400k per year. - Social insurance. - Rotational shifts & days off. - Gym access. - VPN lines. - Great career path! -...

**About this opportunity** We are now looking for a Back Office Manager, in this role, you will be responsible for leading different back-office teams and to ensure that services provided to customers are continuously available and performing to Service Level Agreement (SLA) performance levels. **What you will do** - Managing different back-office teams...

About the job NOC Back Office, Supervisor **Purpose of the job** Handle all activities related to RAN Network Modifications & Running Quality Analysis processes through working on different RAN technologies (2G, 3G & 4G). **Duties and responsibilities** - Handle all RAN activities within the RNOC back office team, - responsible for 2nd line support, RAN...

**Title**:Back Office Agent **Work Location**:Work from Home will be determined according to performance **English Language**:Good command of English is a must (Written and Spoken) **Educational Background**:Highly graduates Laptop and ADSL connection is a must **Salary**: E£4,050.00 - E£4,550.00 per month Ability to commute/relocate: - Cairo:...

**Purpose of the job** Handle all activities related to RAN Network Modifications & Running Quality Analysis processes through working on different RAN technologies (2G, 3G & 4G). **Duties and responsibilities** - Handle all RAN activities within the RNOC back office team, - responsible for 2nd line support, RAN performance, investigating and...

**Responsibilities**: - Manage the day-to-day operations of the sales support and back-office operations department - Create, implement, and maintain processes to improve operational efficiency - Manage and lead a team of support staff, providing guidance and coaching as needed - Ensure all tasks related to supporting the sales team are completed accurately...

**About Us** Service First CX is a World Class Multinational Company with strategic locations around the globe providing an elevated Customer Experience to benefit businesses with exceptional customer engagement. This is a full-time Job on-site for a Loan Specialist located in New Cairo. The Loan Specialist will be responsible for Handling all activities...

**Job Scope**: - Take full ownership/responsibility and ensure that all back office processes from customer order receipt to payment receipt. - Ensure a customer focused business environment, taking BASF’s business interests into account. - Customer contact person. - Adherence to and compliance with all BASF guidelines and procedures. ***Strategic and...

The Customer Service Unit is the focal point of Amir corporation, serving customers’ needs and cross-sell Asal services. The Customer Service Team Leader is responsible for all customer service unit, handles customers’ inquires and the delivery of their needs, and ensure Amir policy and procedures are implemented. He/She ensures that the CS team and call...

**Job summary /purpose** The Customer Service Unit is the focal point of Amir corporation, serving customers’ needs and cross-sell Asal services. The Customer Service Team Leader is responsible for all customer service unit, handles customers’ inquires and the delivery of their needs, and ensure Amir policy and procedures are implemented. He/She ensures...

**Job summary /purpose** The Customer Service Unit is the focal point of Amir corporation, serving customers’ needs and cross-sell Asal services. The Customer Service Team Leader is responsible for all customer service unit, handles customers’ inquires and the delivery of their needs, and ensure Amir policy and procedures are implemented. He/She ensures...

MICO WORLD is a world-leading open social platform founded in 2014. We are dedicated to creating unbeatable, high-quality, and diverse social products worldwide, which provide accessible and robust social experiences to millions of users in over 150 countries and regions. With our products, users can enjoy video and voice chats, live streaming, games, and...

**About this opportunity** BO IGW (Back Office International Gateway) engineer is part of MS (Managed Service) team who will manage and operate international gateway network through performing all 2nd level operations activities. **What you will do** - Second Line MS engineer responsible for IGW and Roaming with international Carriers. - Responsible for...

Application Deadline: - Location: Cairo, EG, 11511- Contract Type: Full-Time- Working Hours: 40- Employment Type: Regular**Purpose of the Job** This position is part of the Middle East and North Africa Back Office team. **Why Grundfos?** - Global values-driven organization - Great team culture and positive work environment - Wide range of employee...

**Date**:May 1, 2024 **Location**: Zamalek Branch (EGY52), Egypt **Company**:AL AHLI BANK OF KUWAIT **Job Purpose**: Review the back-office operations and process to improve and maintain the environment levels of control through utilizing the available bank ‘s tools **Key Accountabilities**: - Conducting the required review to ensure that the...

**Role purpose**: Act as a Backoffice support for Sales Channels like Dealers and VDA & Agencies of Vodafone Italy. **Key accountabilities and decision ownership**: - Sales support - Full dedication & continuous support for sales executive’s back-office requests. - Addressing Dealers concerns regarding specific normalization procedures. - Back office -...

**COMPANY DESCRIPTION**: : **RESPONSIBILITIES** Tasks and responsibilities for this position include, but are not limited to, the following: - Maintain a level of proficiency dealing with customers - Respond to a variety of customers’ requests through offering on-spot information’s and services - Work on the CRM system and deal with extracting...

**Job description** - This job is intended for native Egyptian speakers fluent in both Arabic and English - Oversee of the daily execution of tasks relating to client deposits, client withdrawals, affiliate withdrawals, account opening/maintenance and closures - Authorization of client withdrawals based on the Company’s thresholds - Lead the risk...

**Responsibilities and duties**: - Coordinate with internal departments to resolve customer issues and ensure timely delivery of goods. - Manage customer accounts and processing payments - Maintain accurate records of customer interactions and transactions. - Provide customers with information on port services and regulations. - Assist with the preparation...