Customer Service Officer

4 days ago


مصر, Egypt DP World Full time

**Responsibilities and duties**:

- Coordinate with internal departments to resolve customer issues and ensure timely delivery of goods.
- Manage customer accounts and processing payments
- Maintain accurate records of customer interactions and transactions.
- Provide customers with information on port services and regulations.
- Assist with the preparation of reports and presentations.

**Qualification and Certificates**:

- Bachelor's degree
- Have certifications or diplomas in customer service, communication skills, conflict resolution, or related areas.

**Experience and Knowledge**:

- Previous experience in customer service or related fields such as sales, marketing, or hospitality.
- Specific experience in a particular industry or with a specific service.
- Good understanding of the company's services, as well as policies and procedures.



  • مصر, Egypt EGBank Full time

    **MAJOR RESPONSIBILITIES AND ACOUNTABILITIES** - Identifies corporate customer needs and fulfils it with proper bank’s products or services - Handles corporate customers requests and inquiries related to their accounts, products, and services in a professional manner, with referring them to respective Relationship Managers whenever needed - Promotes and...


  • مصر, Egypt Majid Al Futtaim Full time

    Majid Al Futtaim invites you to join us in our quest to create great moments for everyone, everyday! We are the leading shopping mall, residential communities, retail and leisure pioneer across the Middle East, Africa and Asia, serving over 560 million visitors a year. For the past two decades, we have shaped the consumer landscape across the region,...


  • مصر, Egypt MICO Full time

    **We are hiring a Back-office customer service who will Communicating with customers through various chats and tickets.** **Responsibilities**: - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various chats and tickets. -...

  • Customer Sales

    3 weeks ago


    مصر, Egypt The Emirates Group Full time

    Job Purpose: Manage a large ticketing or a reservation and ticketing office retail operation by implementing and maintaining best practise policies and procedures and lead the retail office to achieve local and network wide Commercial objectives. Ensure the highest level of service is delivered consistently to all customers across the full range of Emirates...


  • مصر, Egypt Majid al Futtaim Properties Full time

    Majid Al Futtaim Properties invites you to join us in our quest to create great moments for everyone, everyday! We are the leading shopping mall, residential communities, and Hospitality pioneer across the Middle East, serving over 560 million visitors a year. For the past two decades, we have shaped the consumer landscape across the region, transforming the...


  • مصر, Egypt Majid Al Futtaim Full time

    Majid Al Futtaim Properties invites you to join us in our quest to create great moments for everyone, everyday! We are the leading shopping mall, residential communities, and Hospitality pioneer across the Middle East, serving over 560 million visitors a year. For the past two decades, we have shaped the consumer landscape across the region, transforming the...


  • مصر, Egypt DP World Full time

    **Responsibilities and duties**: - Manage customer accounts and processing payments - Maintain accurate records of customer interactions and transactions. - Provide customers with information on port services and regulations. - Assist with the preparation of reports and presentations - Coordinate with internal departments to resolve customer issues and...


  • مصر, Egypt SSC Egypt Full time

    Interact with customers over the phone to understand their banking needs. - Provide excellent customer service to achieve customer loyalty. - Resolve problems over the telephone on the spot. - Convert sales opportunities in order to meet financial targets. - Clarify and explain procedures and products over the telephone. - Capture and report customer...


  • مصر, Egypt Amideast, Inc. Full time

    **COMPANY DESCRIPTION** - * The Customer Service Manager will provide a leading role in organizing and monitoring our Customer Service department to ensure our customers receive the highest levels of service.. The Customer Service Manager is responsible for providing strategic leadership to the customer service and call center teams, to deliver exemplary...


  • مصر, Egypt Al-Futtaim Full time

    Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A”rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across...


  • مصر, Egypt Amideast, Inc. Full time

    **COMPANY DESCRIPTION** The Customer Service Manager will provide a leading role in organizing and monitoring our Customer Service department to ensure our customers receive the highest levels of service. The Customer Service Manager is responsible for providing strategic leadership to the customer service and call center teams, to deliver exemplary...


  • مصر, Egypt Mercedes-Benz Egypt S.A.E. Full time

    **Aufgaben**: - The Customer Service Back Office Specialist will support CS department in back office, Credit/debit notes processing, Suppliers selection & Service providers contractual agreement focus - Main tasks - Debit/Credit Notes processing- Issuing Credit and Debit Note requests to accounting relevant to ALL service & parts topics (e.g.: Dealers’...


  • مصر, Egypt Transcom Full time

    **What's in it for YOU!** - Best salary in the market - Transportation provided - Medical and social insurance - Location is in Smart village - Overnight bonus **Join our Transcom Family as a Customer Service Representative!** Job Responsibilities: - Provide superior customer service by assisting clients, using the corresponding communication channel:...


  • مصر, Egypt Envision Employment Solutions Full time

    **Ready and hungry for a new adventure? You are definitely in the right place! We at **Envision Employment Solutions** are always on the look for top talents around the globe and matching them with our partners' hiring needs, to help them build and scale! - Our partners offer awesome work environment, competitive salaries, full benefits, and many others...


  • مصر, Egypt Aramex Full time

    **Purpose** - Ensure excellent customer service is provided to customers in timely manner, by adhering to policies and standards to achieve highest satisfaction levels. - Handle all GCS cases, follow up and close all requests. - Attending customer’s inquiries by fulfilling their requirements, solve their problems, follow up their cases, and update them. -...

  • Customer Service Agent

    23 hours ago


    مصر, Egypt Ravin Full time

    Location: Sheraton Job Responsibilities: - Answering the customer service phone (branches and online) - Communicating with customers via phone (follow-up) - Responding to customers’ requests to help me and solving the customer’s problem - Communicating with shipping companies and following up on the delivery of orders - Follow up on customer orders -...


  • مصر, Egypt Fast & Accurate Full time

    **Position Summary**: Customer service specialist is responsible for handling all customer communications. This position manages all communications with client and updating throughout the shipment process. **Job Responsibilities as follows but not limited to**: - Ensure accurate and timely data entry into our operating system. - Submitting weekly report to...


  • مصر, Egypt Bupa Full time

    **About the business area**: **Bupa Global **is the international health insurance division of Bupa. We provide customers who want premium international coverage with products and services to access the healthcare they need anytime, around the world, whether at home or when studying, living, travelling or working abroad. Bupa Global has offices around the...


  • مصر, Egypt LyondellBasell Industries Full time

    The Customer Service Specialist manages the accurate and timely execution of the order fulfillment process for customers. The jobholder is the main point of contact for all customer related issues. This encompasses order receipt, customer stock forecasting, and coordination of product and transport availability, timely delivery, documentation, handling of...


  • مصر, Egypt Corteva Full time

    **Description**:** GROWING WHAT MATTERS STARTS WITH YOU** Corteva Agriscience, the world's first dedicated agriculture start-up, serves to enrich the lives of those who produce and those who consume, ensuring progress for generations to come. Our employees fulfill this purpose everyday by building/participating in an inclusive culture where we encourage each...