Customer Service Officer

3 weeks ago


مصر, Egypt DP World Full time

**Responsibilities and duties**:

- Manage customer accounts and processing payments
- Maintain accurate records of customer interactions and transactions.
- Provide customers with information on port services and regulations.
- Assist with the preparation of reports and presentations
- Coordinate with internal departments to resolve customer issues and ensure timely delivery of goods.

**Qualification, Experience and Skills**
- Bachelor's degree
- Have certifications or diplomas in customer service, communication skills, conflict resolution, or related areas.
- 1:2 experience in customer service or related fields such as sales, marketing, or hospitality.
- Specific experience in a particular industry or with a specific service.
- Good knowledge about industry trends
- Strong communication skill, both verbal and written.
- Very Good English Language both spoken and written
- Good organizational, problem-solving, and multitasking skills
- Able to handle customer complaints and resolve problems quickly and effectively.
- Able to communicate effectively with customers: listen actively and understand their needs.
- Attention to details
- Able to work well in a team, collaborate with other departments as needed, work independently, and take initiative when necessary
- Able to adapt to change situations and handle multiple tasks simultaneously.



  • مصر, Egypt Service First CX Full time

    **About Us** Service First CX is a World Class Multinational Company with strategic locations around the globe providing an elevated Customer Experience to benefit businesses with exceptional customer engagement. This is a full-time Job on-site for a Loan Specialist located in New Cairo. The Loan Specialist will be responsible for Handling all activities...


  • مصر, Egypt MICO Full time

    **We are hiring a Back-office customer service who will Communicating with customers through various chats and tickets.** **Responsibilities**: - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various chats and tickets. -...


  • مصر, Egypt DP World Full time

    **Responsibilities and duties**: - Coordinate with internal departments to resolve customer issues and ensure timely delivery of goods. - Manage customer accounts and processing payments - Maintain accurate records of customer interactions and transactions. - Provide customers with information on port services and regulations. - Assist with the preparation...


  • مصر, Egypt Majid Al Futtaim Full time

    Majid Al Futtaim Properties invites you to join us in our quest to create great moments for everyone, everyday! We are the leading shopping mall, residential communities, and Hospitality pioneer across the Middle East, serving over 560 million visitors a year. For the past two decades, we have shaped the consumer landscape across the region, transforming the...


  • مصر, Egypt Majid al Futtaim Properties Full time

    Majid Al Futtaim Properties invites you to join us in our quest to create great moments for everyone, everyday! We are the leading shopping mall, residential communities, and Hospitality pioneer across the Middle East, serving over 560 million visitors a year. For the past two decades, we have shaped the consumer landscape across the region, transforming the...


  • مصر, Egypt Majid Al Futtaim Full time

    Majid Al Futtaim Properties invites you to join us in our quest to create great moments for everyone, everyday! We are the leading shopping mall, residential communities, and Hospitality pioneer across the Middle East, serving over 560 million visitors a year. For the past two decades, we have shaped the consumer landscape across the region, transforming the...


  • مصر, Egypt Majid al Futtaim Properties Full time

    Majid Al Futtaim Properties invites you to join us in our quest to create great moments for everyone, everyday! We are the leading shopping mall, residential communities, and Hospitality pioneer across the Middle East, serving over 560 million visitors a year. For the past two decades, we have shaped the consumer landscape across the region, transforming the...


  • مصر, Egypt Majid Al Futtaim Full time

    Majid Al Futtaim Properties invites you to join us in our quest to create great moments for everyone, everyday! We are the leading shopping mall, residential communities, and Hospitality pioneer across the Middle East, serving over 560 million visitors a year. For the past two decades, we have shaped the consumer landscape across the region, transforming the...


  • مصر, Egypt Majid al Futtaim Properties Full time

    Majid Al Futtaim Properties invites you to join us in our quest to create great moments for everyone, everyday! We are the leading shopping mall, residential communities, and Hospitality pioneer across the Middle East, serving over 560 million visitors a year. For the past two decades, we have shaped the consumer landscape across the region, transforming the...


  • مصر, Egypt SSC Egypt Full time

    Interact with customers over the phone to understand their banking needs. - Provide excellent customer service to achieve customer loyalty. - Resolve problems over the telephone on the spot. - Convert sales opportunities in order to meet financial targets. - Clarify and explain procedures and products over the telephone. - Capture and report customer...


  • مصر, Egypt SSC Egypt Full time

    Interact with customers over the phone to understand their banking needs. - Provide excellent customer service to achieve customer loyalty. - Resolve problems over the telephone on the spot. - Convert sales opportunities in order to meet financial targets. - Clarify and explain procedures and products over the telephone. - Capture and report customer...


  • مصر, Egypt SSC Egypt Full time

    Interact with customers over the phone to understand their banking needs. - Provide excellent customer service to achieve customer loyalty. - Resolve problems over the telephone on the spot. - Convert sales opportunities in order to meet financial targets. - Clarify and explain procedures and products over the telephone. - Capture and report customer...


  • مصر, Egypt SSC Egypt Full time

    Interact with customers over the phone to understand their banking needs. - Provide excellent customer service to achieve customer loyalty. - Resolve problems over the telephone on the spot. - Convert sales opportunities in order to meet financial targets. - Clarify and explain procedures and products over the telephone. - Capture and report customer...


  • مصر, Egypt SSC Egypt Full time

    Interact with customers over the phone to understand their banking needs. - Provide excellent customer service to achieve customer loyalty. - Resolve problems over the telephone on the spot. - Convert sales opportunities in order to meet financial targets. - Clarify and explain procedures and products over the telephone. - Capture and report customer...


  • مصر, Egypt British Council Full time

    Customer Service and Sales Officer - Exams **Date**:11 Mar 2024 **Location**: Giza, Middle East and North Africa, EG **Company**:British Council We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide. We work directly with individuals to help them gain the skills, confidence and...


  • مصر, Egypt British Council Full time

    Customer Service and Sales Officer - Exams **Date**:11 Mar 2024 **Location**: Giza, Middle East and North Africa, EG **Company**:British Council We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide. We work directly with individuals to help them gain the skills, confidence and...


  • مصر, Egypt British Council Full time

    Customer Services and Sales Officer-TC **Date**:21 Feb 2024 **Location**: Giza, Middle East and North Africa, EG **Company**:British Council We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide. We work directly with individuals to help them gain the skills, confidence and...


  • مصر, Egypt EGBank Full time

    **JOB PURPOSE** The Customer Relationship Officer is responsible for marketing and selling the bank’s products and services through direct and cross selling techniques while maintaining a high quality service. In addition to developing relationships with customers and ensuring that their profiles are up to date. - **MAJOR RESPONSIBILITIES AND...


  • مصر, Egypt Staff Arabia Full time

    **Excellent Vacancies in Qatar** **وظائف ممتازة بدولة قطر** Our client is one of the biggest companies in Middle East that focused on fast-moving consumer products, consumer electronics and home appliances, office equipment and software business solutions and office furniture. Requires the following positions urgently: - **Customer...


  • مصر, Egypt Staff Arabia Full time

    Excellent Job vacancies in Emirates (Pharmacists - Customer Service Executive - Sales promoters) فرص عمل ممتازة في الإمارات Our client, A leading Luxury Pharmacy retail chain with over than 200 Pharmacies across 9 countries including UAE, Kuwait, Jordan, KSA, Philippines, Bahrain & others, is requiring to recruit for all branches...