Customer Service Head
7 months ago
**_Develops sales action plan to market and sell the bank's products and services, in coordination with the Branch manager._**
- **_Cultivating solid relationships with major customers to ensure a continuous flow of sales revenue._**
- **_Identifying promising prospects through various selling techniques “calls, networking, and customer referrals”_**
- **_Ensuring that all sales and customer service activities run smoothly._**
- **_Providing overall guidance, coaching and motivation to sales& services officers_**_._**
- **_Reviews and monitors daily activities related to sales and services to ensure highly efficient and effective results._**
- **_Plans for field work by conducting weekly meetings to schedule sales visits and review performance indicators constantly._**
- **_Submits related sales reports to Branch manager provided with any required recommendations on a regular basis._**
- **_Handles difficult or sensitive customer issues, requests and complaints and act to promptly address and resolve these issues in due time._**
- **_Monitors staff performance and provide improvement opportunities to enhance sales skills and product knowledge_**
- **_Carries and handles efficiently custody items, and keys as per custodian matrix and relevant policies and procedures._
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Customer Service Specialist
6 months ago
مصر, Egypt Service First CX Full time**About Us** Service First CX is a World Class Multinational Company with strategic locations around the globe providing an elevated Customer Experience to benefit businesses with exceptional customer engagement. This is a full-time Job on-site for a Loan Specialist located in New Cairo. The Loan Specialist will be responsible for Handling all activities...
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Customer Service Head
6 months ago
مصر, Egypt EGBank Full timeAchieve the assigned targets for the Branch in both assets and liabilities to ensure that targets are met through walk-in customers, relationship building, existing customer base, companies and new to bank clients in a transparent & ethical way. Identify customer basic needs and Provide the individual customers with basic information on all Bank’s product...
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Head of Payroll Outsourcing Services
5 months ago
مصر, Egypt Staff Arabia Full timeExcellent Job Vacancy at Staff Arabia Head office in Egypt/ Cairo / Dokki Staff Arabia, A Human Resources consultancy firm is looking to hire an excellent caliber to fulfill the following position at Cairo offices: “Head of Payroll Outsourcing Services” Main Requirements: - Relevant University degree in Business or HR, MBA would be a plus - 7-10 years...
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Head of Customer Success
5 months ago
مصر, Egypt Zeal Full time**About Zeal**: Zeal is addressing the critical challenge of untapped transactional data. At the moment, whenever a transaction is processed on a POS terminal (payment card machine), physical retailers have no idea who the paying customer is, unless they use a loyalty program. Think of when you go to a supermarket and you pay by card, unless you go to a...
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Head of People Services
6 months ago
مصر, Egypt Talent Pal Full timeEstablished in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A”rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across...
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Retail Customer Service Head
6 months ago
مصر, Egypt EGBank Full timeAchieve the assigned targets for the Branch in both assets and liabilities to ensure that targets are met through walk-in customers, relationship building and new to bank clients in a transparent & ethical way. Identify customer basic needs and Provide the individual customers with basic information on all Bank’s product and service to increase customer...
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Head of Service Delivery Mgmt
6 months ago
مصر, Egypt Orange Business Full time**About the role**: **Job Purpose**: Head of Service Delivery Management team is responsible to: Direct and manage all activities needed for the delivery of effective customer service. He is also responsible to implement and maintain effective methods for improving customer satisfaction, in alignment with other departments/ stakeholders across the...
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Customer Service Supervisor
6 months ago
مصر, Egypt FARFETCH Full timeFARFETCH exists for the love of fashion. Our mission is to be the global platform for luxury fashion, connecting creators, curators and consumers.We're a positive platform for good, bringing together an incredible creative community made up by our people, our partners and our customers. This community is at the heart of our business success. We welcome...
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Head of Marketing, Business Intelligence
6 months ago
مصر, Egypt Kone Full timeWhy this role? We are embarking upon an exciting growth phase and as such we have an amazing opportunity for you to join our team in KONE Middle East, Turkiye & Africa (KMTA), as Head of Marketing, Business Intelligence & Customer Experience. This role directly reports to the Strategy & Marketing Director, KMTA. The Head of Marketing, Business Intelligence...
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Head of Payroll
5 months ago
مصر, Egypt Staff Arabia Full timeExcellent Job Vacancy at Staff Arabia Head office in Egypt/ Cairo / Dokki Staff Arabia, A Human Resources consultancy firm is looking to hire an excellent caliber to fulfill the following positions at Cairo offices: Main Requirements: **Head of Payroll & Personnel Outsourcing Services** - Relevant University degree in Business or HR, MBA would be a plus -...
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Head of Architecture
6 months ago
مصر, Egypt Envision Employment Solutions Full timeEnvision Employment Solutions is currently looking to hire a Head of Architecture & Service Planning for one of our partners, a multinational financial services company. **Summary**: The Head of Architecture & Service PlanningAchieves BDC goals by defining, integrating, and upgrading a comprehensive information system architecture, managing...
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Head of Architecture
5 months ago
مصر, Egypt Envision Employment Solutions Full time**Ready and hungry for a new adventure? You are definitely in the right place! We at **Envision Employment Solutions** are always on the look for top talents around the globe and matching them with our partners' hiring needs, to help them build and scale! - Our partners offer awesome work environment, competitive salaries, full benefits, and many others...
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Customer Service Consultant
6 months ago
مصر, Egypt Gilbarco Full time**JOB TITLE**: CUSTOMER SERVICE CONSULTANT **DEPARTMENT**: CENTRE OF EXCELLENCE: CUSTOMER SERVICE **REPORTING TO**: CUSTOMER SERVICE MANAGER **LOCATION**: EGYPT **ADDITIONAL INFO**: **PURPOSE OF POSITION** The Customer Service Assistant is tasked with to drive all the back-office activities necessary to receive, to process.and confirm customers’...
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Head of Order to Cash- Service Delivery
5 months ago
مصر, Egypt Antal International Full timeWe're hiring for "The First Manufacturing Shared Services Center" in Egypt that pertains to one of the big International companies! We're looking for an **Head of O2C** to handle the following: **Key Responsibilities**: - Accomplish Invoice to Cash service delivery objectives by planning and managing teams’ activities as required. - Supervise and guide...
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Head of Marketing
6 months ago
مصر, Egypt InspHire Full timeA global enterprise that uses engineering and technology to innovate across various sectors such as financial services, technology, healthcare, blockchain, and real estate is seeking a dynamic Head of Marketing to take charge of all marketing initiatives, including social media, digital campaigns, advertising, and creative projects. As the Head of...
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Head of Technology Services
6 months ago
مصر, Egypt Envision Employment Solutions Full timeEnvision Employment Solutions is currently looking to hire a Head of Technology Services & Operations Sector for one of our partners, a multinational financial services company. **Summary**: The role requires an experienced IT senior management member who is a self-starter, assertive, confident, and enthusiastic about being part of the company's IT...
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Head of Technology Services
5 months ago
مصر, Egypt Envision Employment Solutions Full time**Ready and hungry for a new adventure? You are definitely in the right place! We at **Envision Employment Solutions** are always on the look for top talents around the globe and matching them with our partners' hiring needs, to help them build and scale! - Our partners offer awesome work environment, competitive salaries, full benefits, and many others...
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Head Cashier
6 months ago
مصر, Egypt AccorHotel Full time**Company Description** "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...
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Head of Cloud Software Services
5 months ago
مصر, Egypt Ericsson Full time**About this opportunity** The role of “Head of CSS - Egypt” has the overall business responsibility for Cloud Software Services (Products and Services) in Egypt and is a part of Customer Unit as well as a member of the Market Area CSS Leadership Teams. This position is encouraged to drive customer dialogues at VP and GM level, to contribute to the...
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Head of Recruitment
5 months ago
مصر, Egypt Staff Arabia Full timeExcellent Job Vacancy at Staff Arabia Head office in Egypt/ Cairo / Dokki Staff Arabia, A Human Resources consultancy firm is looking to hire an excellent caliber to fulfill the following positions at Cairo offices: Main Job Requirements: **Head of Recruitment**: - Bachelor degree is a must. - HR certificate or diploma holder - Minimum 8 years’...