Technical Support Engineer

6 months ago

مصر, Egypt Siemens Energy Full time

Early Professional

**How you’ll make an impact?**
- Within the Generation Gas Service Business (GS), provide timely engineering support for technical queries from both internal and external customers (includes project managers, sales, and field service). This position will focus on support of Siemens Energy Large gas turbines mainly in Egypt and other countries in region Middle East.
- Prepare technical document to define the required maintenance scope for the large Gas Turbine and the required actions to solve the previously reported issues.
- Identify suitable service bulletins, modifications and recommendations for clients to improve their performance, availability, reliability and safety.
- Utilize the global fleet experience to support internal & external customers.
- Present and discuss technical solutions during internal and external meetings.
- Provide EN support directly on site at Power Plants as and when required. Provide recommendations and advice to support the Field Service organization and ensure smooth outage execution.
- Active participation required during post outage reviews to identify possible Modification & Upgrade opportunities and to identify key lessons learnt for the future.
- Act as a key point of Contact / focal point for technical issues within the Country / Region. This could relate to outage interval extension, operational issues, commissioning, combustion tuning, performance tests, balancing, risk assessments and root cause analysis.
- Interact and reach out for support from a worldwide network of specialists and experts within Siemens Energy covering the Gas Turbines.
- Customer 1st approach always required to focus on the requirements and demands from our customers across the Region.
- Promote a zero-harm culture both at site and in office locations. This includes speaking up and if required stop work when necessary to ensure safe outage execution.

**What you bring?**
- Bachelor, Master or comparable engineering degrees on Mechanical Engineering or related disciplines
- Competence knowledge on Gas Turbine technology especially on SGT 5 8000 H /SGT 5 4000 F
- Basic knowledge on manufacturing and repair technologies
- Basic knowledge on materials
- Good verbal and written communications skills in English
- Collaboration and networking skills are crucial to perform this role.
- Experience of working within cross functional teams is essential.

**About the Team**

We are a highly motivated team that takes pride in its work and is known for delivery results. Within our growth and development program, we nurture our competencies by providing continuous career coaching, trainings, and mentoring, all whilst working with senior management on high-profile engagements around the world.

Our culture is defined by caring, agile, respectful, authentic, and accountable individuals. We value excellence of any kind.

**Who is Siemens Energy?**

At Siemens Energy, we are more than just an energy technology company. We meet the growing energy demand across 90+ countries while ensuring our climate is protected. With more than 92,000 dedicated employees, we not only generate electricity for over 16% of the global community, but we’re also using our technology to help protect people and the environment.

Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation.

**Our Commitment to Diversity**

Lucky for us, we are not all the same. Through diversity we generate power. We run on inclusion and our combined creative energy is fueled by over 130 nationalities. Siemens Energy celebrates character - no matter what ethnic background, gender, age, religion, identity, or disability. We energize society, all of society, and we do not discriminate based on our differences.

LI-NS3

  • Technical Support Engineer

    6 months ago

    مصر, Egypt Rabie Al-Takyeef Factory Full time

    **Mechanical Engineer - Technical Support (Alexandria or Cairo)** We are a ducting-system-manufacturing company seeking a highly motivated and results-oriented **Mechanical Engineer** to join our growing team in **Alexandria or Cairo, Egypt**. In this role, you will provide technical support to our customers, design customized products, submit various...

  • Technical Support Engineer

    6 months ago

    مصر, Egypt Uqudo Full time

    **Title**: Technical Support Engineer **Function**:Technology **Location**: Remote **Job Type**: Permanent/Full time **Company Overview**: In a world increasingly reliant on digital interactions, trust is the foundation upon which meaningful business relationships are built. As online transactions continue to surge at an unprecedented pace, Uqudo stands...

  • Software Technical Support Engineer

    6 months ago

    مصر, Egypt BlackStone eIT Full time

    BlackStone eIT is a reputable and innovative software company, and we are currently seeking a talented and enthusiastic Software Technical Support Engineer to join our team. As a Software Technical Support Engineer, you will be responsible for providing technical support to our clients and ensuring their satisfaction with our software...

  • Technical Support Engineer

    6 months ago

    مصر, Egypt Webhelp Full time

    **Customer Service/Support** **Location** - Cairo, Egypt*** Job Title: Technical Support Engineer - Premier (Attaching CVs is a MUST) **Job Description**: The Advisor II, Technical Support responds to basic to complex inquiries of a technical nature including hardware/software, or other designated client products. This position assists external/internal...

  • Technical Support Engineer

    6 months ago

    مصر, Egypt Microsoft Full time

    With over 18,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft’s end-to-end customer experience. Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services, but also...

  • Technical Support Engineer

    6 months ago

    مصر, Egypt Microsoft Full time

    With over 17,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft’s end-to-end customer experience. Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services, but also...

  • Technical Support Engineer

    6 months ago

    مصر, Egypt Microsoft Full time

    With over 17,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft’s end-to-end customer experience. Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services, but also...

  • Technical Support Engineer

    6 months ago

    مصر, Egypt FlairsTech Full time

    Details Required Experience 4 Department R&D Career Level Position Location maadi **Skills**: - Networks troubleshooting Technical Support customer service Excellent English Requirements and responsibilities Skills required: Linux Docker Databases skills Working on monitoring Ccna N+ Support engineer JD: Implementation and support engineer will own end...

  • Technical Support Engineering

    6 months ago

    مصر, Egypt Microsoft Full time

    With over 18,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft’s end-to-end customer experience. Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services, but also...

  • Software Technical Support Engineer

    8 months ago

    مصر, Egypt BlackStone eIT Full time

    BlackStone eIT, a leading computer software company, is seeking a skilled and dedicated Software Technical Support Engineer to join our dynamic team. As a Software Technical Support Engineer, you will play a crucial role in providing technical support and assistance to our clients. Your excellent problem-solving skills and strong technical knowledge will be...

  • Technical Support Engineer

    6 months ago

    مصر, Egypt Spectro Systems Full time

    Responsible for following projects Installation and POC with our partners. - Ensures the regular & proper verification, performance, implementation for already exist and new projects. - Conduct training sessions for partners/clients on newly installed hardware products. - Validates system functionality by executing the operational checklist in order to...

  • Technical Support Engineer

    6 months ago

    مصر, Egypt Microsoft Full time

    With over 18,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft’s end-to-end customer experience. Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services, but also...

  • Technical Support Engineer

    6 months ago

    مصر, Egypt 7keema Full time

    Immediate hiring 7keema is looking for a Technical Support Engineer. **Responsibilities and Duties** Administrate and maintain call center system. Administrate Active Directory. Maintain Internet ADSL and Leased Lines with ISP and Telecom Egypt. Support end users (hardware, software, operating systems, printers, etc.) Troubleshoot systems and...

  • Technical Support Engineer

    6 months ago

    مصر, Egypt AW Holding Full time

    **Responsibilities**: - Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. - ERP knowledge is preferable - Good knowledge Active Directory Domain Environment, and Virtualization technologies. - Respond to queries either in person or over the phone. - Give a support to VOIP, and ERP...

  • Technical Support Engineer Exchange

    6 months ago

    مصر, Egypt Microsoft Full time

    As a Technical Support Engineer in the Modern Work (MW) team, you will deliver world-class support for our global customers on their digital transformation journey. You will provide valuable support solutions on a wide range of technologies, specifically Exchange, Exchange Transport, Windows Servers and Client Access, that elevate our customers’ trust in...

  • Software Technical Support Engineer

    6 months ago

    مصر, Egypt Instabug Full time

    **Job Purpose** Responsible for providing support to Instabug’s growing number of customers across different segments, industries and regions. Also having a comprehensive understanding of all Instabug’s products to be able to solve problems and translate technical concepts to our clientbase. The SSE is responsible for delivering an excellent customer...

  • Senior Technical Support Engineer

    6 months ago

    مصر, Egypt VMware Full time

    **Technical Support Engineer** **Location: Cairo Egypt** **The Elevator Pitch: Why will you enjoy this new opportunity?** VMware is the global leader in virtualization and cloud infrastructure solutions that enables businesses to thrive in the Cloud Era. Our Global Support organization brings together an extraordinary and diverse group of people that...

  • Technical Support

    6 months ago

    مصر, Egypt DXC Technology Full time

    **Job brief**: To be qualified for this role, you should hold a degree in a relevant field, like Computer Science, IT or Software Engineering. Microsoft, Cisco, Linux or similar certification is a plus. If you’re naturally a helper, enjoy assisting people with computer issues and are able to explain technical details simply, we’d like to meet...

  • Technical Support Engineer

    6 months ago

    مصر, Egypt Orange Full time

    **votre rôle**: Provide a professional first technical point of contact for the customer Diagnose fault-related cases by effectively utilising software diagnostics and other network/product utility programs. Provide updates as needed to the customer in order to meet performance objectives. Ensure cases are allocated to the most appropriate ‘next step’...

  • Technical Support Engineer

    6 months ago

    مصر, Egypt Microsoft Full time

    With over 17,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft’s end-to-end customer experience. Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services, but also...