Technical Support Engineer

3 weeks ago

مصر, Egypt Siemens Energy Full time

Early Professional

**How you’ll make an impact?**
- Within the Generation Gas Service Business (GS), provide timely engineering support for technical queries from both internal and external customers (includes project managers, sales, and field service). This position will focus on support of Siemens Energy Large gas turbines mainly in Egypt and other countries in region Middle East.
- Prepare technical document to define the required maintenance scope for the large Gas Turbine and the required actions to solve the previously reported issues.
- Identify suitable service bulletins, modifications and recommendations for clients to improve their performance, availability, reliability and safety.
- Utilize the global fleet experience to support internal & external customers.
- Present and discuss technical solutions during internal and external meetings.
- Provide EN support directly on site at Power Plants as and when required. Provide recommendations and advice to support the Field Service organization and ensure smooth outage execution.
- Active participation required during post outage reviews to identify possible Modification & Upgrade opportunities and to identify key lessons learnt for the future.
- Act as a key point of Contact / focal point for technical issues within the Country / Region. This could relate to outage interval extension, operational issues, commissioning, combustion tuning, performance tests, balancing, risk assessments and root cause analysis.
- Interact and reach out for support from a worldwide network of specialists and experts within Siemens Energy covering the Gas Turbines.
- Customer 1st approach always required to focus on the requirements and demands from our customers across the Region.
- Promote a zero-harm culture both at site and in office locations. This includes speaking up and if required stop work when necessary to ensure safe outage execution.

**What you bring?**
- Bachelor, Master or comparable engineering degrees on Mechanical Engineering or related disciplines
- Competence knowledge on Gas Turbine technology especially on SGT 5 8000 H /SGT 5 4000 F
- Basic knowledge on manufacturing and repair technologies
- Basic knowledge on materials
- Good verbal and written communications skills in English
- Collaboration and networking skills are crucial to perform this role.
- Experience of working within cross functional teams is essential.

**About the Team**

We are a highly motivated team that takes pride in its work and is known for delivery results. Within our growth and development program, we nurture our competencies by providing continuous career coaching, trainings, and mentoring, all whilst working with senior management on high-profile engagements around the world.

Our culture is defined by caring, agile, respectful, authentic, and accountable individuals. We value excellence of any kind.

**Who is Siemens Energy?**

At Siemens Energy, we are more than just an energy technology company. We meet the growing energy demand across 90+ countries while ensuring our climate is protected. With more than 92,000 dedicated employees, we not only generate electricity for over 16% of the global community, but we’re also using our technology to help protect people and the environment.

Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation.

**Our Commitment to Diversity**

Lucky for us, we are not all the same. Through diversity we generate power. We run on inclusion and our combined creative energy is fueled by over 130 nationalities. Siemens Energy celebrates character - no matter what ethnic background, gender, age, religion, identity, or disability. We energize society, all of society, and we do not discriminate based on our differences.

LI-NS3

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