Customer Service Team Leader

**Main Tasks**: - Improve customer experiences and customer satisfaction by providing agents with the tools and skills required for effective handling of orders, transactions and complaint resolution. - Review and analyze performance trends of team members on a consistent basis. - Communicate performance results and goals to the team, providing constructive...

**Company Description** Homzmart** is an eCommerce platform that sells home furniture, goods and also an end to end community connects home professionals with homeowners who can browse home designs, furniture, accessories, and products and also can find reviews, referring professionals, take advice from professionals and read articles about home...

**Company**: Block Gemini Egypt **Position**: Onboarding Team Leader **Role Overview**: **Key Responsibilities**: - Lead and manage the onboarding team, ensuring that all targets are met. - Develop and implement strategies to effectively onboard limousine companies onto the platform. - Provide training, coaching, and support to team members to enhance...

As an Outbound Customer Support Team Leader, you will play a pivotal role in managing a team of Executives, helping them to meet targets while reviewing performance and coaching them, ensuring they adhere to company policies, and guiding “Dubizzle“ listers through their journey with the platform. You will require a blend of strategic thinking,...

**About Us** Service First CX is a World Class Multinational Company with strategic locations around the globe providing an elevated Customer Experience to benefit businesses with exceptional customer engagement. This is a full-time Job on-site for a Loan Specialist located in New Cairo. The Loan Specialist will be responsible for Handling all activities...

**About Us** Service First CX is a World Class Multinational Company with strategic locations around the globe providing an elevated Customer Experience to benefit businesses with exceptional customer engagement. This is a full-time Job on-site for a Loan Specialist located in New Cairo. The Loan Specialist will be responsible for Handling all activities...

**Date**:23 Jan 2025 **Company**:Air Arabia Egypt (E5) **Location**:Cairo, EG **Country**:EG **Job Purpose** - To supervise and coordinate ramp operations, ensuring the safe and efficient loading and unloading of aircraft in compliance with company policies, regulatory standards, and airline requirements. The Ramp Team Leader ensures seamless...

5-7 years of overall experience and 3-4 years of supervisory exposure in managing a team size of 25-30 associates. - Demonstrated ability to build, develop and handle a group of people - Ability to support Business and provide solutions to customer pain points - Ability to handle complex and ambiguous scenarios - Ability to organize, prioritize and schedule...

The Team leader Works independently to provide legal support and legal opinions to Commercial Business Unit on all matters. - Oversee the day-to-day legal aspects of the business. This includes daily operation, commercial contracts, project management, intellectual property, and compliance services. etc. - Lead compliance efforts, and risk management...

This is a full-time Job on-site for a Loan Specialist located in New Cairo. The Loan Specialist will be responsible for Handling all activities related to the Loan Department. **Benefits**: - Unlimited bonus In US $. - High Basic Salary. - Total salary (Basic + Bonus) could reach up to 20,000 ++. - Location: 90th Street, Fifth Settlement, New Cairo,...

**ServiceFirst**is a world-class call center and BPO with strategic locations around the globe providing an elevated Customer Experience to benefit our client’s businesses with exceptional customer engagement. **What you’ll do**: **A Customer Service Representative - Collection** is an individual who specializes in the collection of outstanding debts...

The Role Job Description - Responsible for handling Presales activities including providing designs and/or recommended solutions, fulfilling all technical support needs to sales team in the LoB. Along with suggested pricing of the suppliers and expected competition. - Design highly technical solutions for the entire integrated solution components. (H/W, S/W...

Promotes Giza Systems’ image and culture internally & externally. - Performs pre-investigation data gathering and requirement analysis at the customer premises. - Develops advanced solution architecture and review technical function specifics documents. - Assists the customer in defining his business needs and choosing the proper solution. - Reviews the...

**Date**:23 Jan 2025 **Company**:Air Arabia Egypt (E5) **Location**:Cairo, EG **Country**:EG **Job Purpose** - To lead and oversee shift operations in baggage handling areas, ensuring accurate sorting, reconciliation, and delivery of baggage. The role requires managing the team to comply with airline and regulatory requirements while ensuring operational...

**Requirements**: 7+ years with a minimum of 1 year being a leader **Competencies and Skills**: - Excellent Arabic & English Communication Skills - Excellent interpersonal skills - Excellent Research Skills. - Strong problem-solving skills - Strong time estimation skills - Strong team leadership skills including team building and motivation skills - Strong...

**Key Responsibilities**: - Manage, mentor and motivate the QA team to achieve performance targets. - Conduct regular team meetings, performance reviews and training sessions. - Delegate tasks and monitor team progress, ensuring timely and effective quality assessments. - Develop, implement and maintain robust QA processes, policies and procedures. - Ensure...

**Job Overview** We are seeking a Customer Service Representative to join our team and provide exceptional service to our clients. This role involves assisting customers with their inquiries, resolving issues, and ensuring customer satisfaction. **Duties** - Provide information about products or services - Process orders and returns - Upsell additional...

**Opportunity Description**: Job Title: BIM Team Leader Manager: BIM Manager **Responsibilities**: 1. Coordinate BIM team responsibilities 2. Participate in meetings with client and consultant to track BIM and coordination progress 3. Contribute to standardizing ACC workflows for information exchange between project parties 4. Assist in BIM standardization...

The Role - Promotes Giza Systems' image and culture internally and externally. - Performs pre-investigation data gathering and requirement analysis at the customer premises. - Develops advanced solution architecture and reviews technical function specifics documents. - Assists the customer in defining their business needs and choosing the proper solution. -...

**Customer Service Representative** **Sutherland Global Services** Sutherland Global Services is seeking talented individuals to join our dynamic customer service team. As a Customer Service Representative, you will be responsible for providing exceptional support to our clients' customers. **Responsibilities**: - Handle inbound calls - Resolve customer...