Key Account Executive- B2C

2 days ago


مصر, Egypt Aramex Full time

**PURPOSE**:Maintain and develop the relationship with the customers and acquire new customers to achieve revenue growth.

**Responsibilities**:

- Target strategic business partners in terms of value, market share and volume
- Build and maintain solid relationships with customers
- Constantly create revenue generating channels from Cross Selling and Upselling streams
- Manage and improve customer retention
- Ensure customers are using cost effective services channels and increase use of automation
- Plan and execute regular maintenance and business development visits to customers
- Provide customers with solutions fitted to their requirements and resolve their inquiries on time
- Identify business opportunities from existing customers
- Act on CRM generated reports, analyze customer performance, sales growth and production and plan accordingly
- Coordinate with credit collectors to monitor receivables and drive customers to pay as per Aramex standards
- Drive the use of e-Tools across all customers
- Ensure privacy and confidentiality of customer data in line with data security policies in the company
- Reporting any information that might impact company image, brand or functioning
- Increase cross selling and up-selling opportunities
- Analyze customers performance to drive their growth and production
- Conduct regular field visits with CMT members to top trading customers
- Ensure proper service delivery to the customers by following up with ground operations and other concerned teams if needed
- Follow up with accounting team in terms of pending claims and billing adjustment of customers where applicable
- Handle and resolve complex customer complaints in a timely manner
- Support the team members with the preparation of proposals?
- Monitor reports for teams visits and production performance
- Meet CRM KPIs (visitation targets & distribution, opportunities, etc...)
- Ensure the integrity and accuracy of data updated in the CRM system
- Create and update regularly a prospect plan to know where to focus to gain new clients
- Ensure customer contracts are valid and ensure they are renewed on time
- Adhere to company HSSE, compliance and sustainability corporate policies and standards

**Job Requirements**:

- E-commerce Experience minimum of 5 years.
- Bachelor's degree Holder (Logistics/ Supply chain is an advantage)
- Fluent English & Arabic Language
- Demonstrable experience in e-commerce or ride-hailing, food delivery platforms will be a plus.
- Knowledgeable about consumer preferences, particularly as these relate to B2C.
- Unrivaled organizational, teamwork, and quality assurance skills.
- Phenomenal market research skills.
- Superb data analysis and report writing abilities.
- A stickler for precision, creativity, and excellence.
- Eager about the role of technology in promoting aramex business.
- Giza/ Cairo Residence

**Company Overview**:
Since our founding in 1982 we have grown to become a world leader in comprehensive transport and delivery solutions for business and consumers. Headquartered in Dubai, at the heart of the world’s most dynamic commercial hub and on the site of historic trade routes linking east and west, commerce and transport are deeply embedded in Aramex’s DNA. We are dedicated to transforming the face of trade, expanding our operations rapidly to better connect businesses and consumers worldwide.


  • Key Account Manager

    3 days ago


    مصر, Egypt Sandoz Full time

    Responsible for key account management through managing specific account(s)/relationships. - Manage the business relationship and activities with key accounts to foster and extend the relationship and obtain the sales targets. - Develop and maintain relationships with key stakeholders within accounts. - Develop deep understanding of customer challenges with...

  • Key Account Manager

    2 weeks ago


    مصر, Egypt Itcan Full time

    **Job Summary**: **We are looking for a dynamic, high-performing Key Account Manager to look over our client accounts. The role demands leveraging working relationships across clients as you will have to maintain a high level of client satisfaction by meeting all their goals and the company’s.** **Responsibilities**: - Develop, manage, and maintain...


  • مصر, Egypt Dsquares Full time

    Dsquares specializes in offering loyalty programs that bring our clients closer to their consumers. Through our different range of solutions, we deliver end-to-end experience, managing and executing all technical, operational, and commercial aspects of our customers’ loyalty programs. From full loyalty programs, couponing solutions to interactive directory...

  • Key Account Manager

    4 weeks ago


    مصر, Egypt LOriental Full time

    Are you ready to indulge in a tantalizing career opportunity where you can ignite your passion for sales? LOriental, the epitome of high-end catering services, is seeking an ambitious and dynamic Key Account Manager to enthrall our corporate clients with exceptional culinary experiences. As a Key Account Manager at LOriental, you will be the embodiment of...


  • مصر, Egypt L'Oreal Full time

    Contribute to the commercial vision by sharing account perspective, risks and opportunities. - Build, accurately forecasts and achieve the account results: turnover, market share, profit. Plan all growth drivers accordingly. - Prepare and lead the account negotiations, escalating when relevant. Build the action plan to implement the division and channel...

  • Key Account Manager

    3 weeks ago


    مصر, Egypt IQVIA Full time

    Is responsible for cooperation with the key clients. KAM manages the account, builds strong relationships with the client, identifies challenges or opportunities, and finds ways to assist with these challenges. Grows revenue by leveraging the full IQVIA offerings and identifying new business opportunities. **KEY RESPONSIBILITIES** - The Key Account Manager...

  • Key Account Manager

    2 weeks ago


    مصر, Egypt Tagaddod Full time

    Tagaddod is a waste management tech platform that empowers individuals and communities to build sustainable impact and income through waste collection. As part of our mission, we leverage data, technology, and logistics to support worldwide energy security and waste elimination. As a Key Account Manager at Tagaddod, you will play a key role in expanding the...

  • SEO Executive

    3 hours ago


    مصر, Egypt Smart Cities Company Full time

    ✔ Mandatory 1-2 Years of Experience as SEO. - ✔ Manage all aspects of on-page and off-page SEO for B2B and B2C websites. - ✔ Conduct technical SEO audits for websites. - ✔ Perform keyword research, competitor analysis, backlink monitoring for client's websites and provide SEO analysis. - ✔ Perform content optimization for better user experience. -...

  • Key Account Manager

    4 weeks ago


    مصر, Egypt IQVIA Full time

    **Overview**: Build and foster strategic client relationships & engagements in life science sector, driving revenue growth through identifying added value solutions to our clients through the effective use of IQVIA's offerings. Operate in accordance with management guidance while developing expert knowledge and skills to excel in assigned...

  • Key Account Manager

    2 weeks ago


    مصر, Egypt HYRA Recruitment Services Full time

    We are hiring for a Coffee Brewer & Distributor Company a **Key Account Manager** **Requirements**: - Sales background in FMCG/ Hotels & Hospitality - 3 to 5 years experience in corporate, hotels and restaurants - **Must Have a Car**: - Cairo Resident - Good English - **Males Only** **Salary**: E£10,000.00 - E£13,000.00 per month


  • مصر, Egypt Microsoft Full time

    The Account Executive at Microsoft leads our most valued customers into the digital age. Embracing a challenger mindset, the successful Account Executive manages, orchestrates and leads their virtual teams and closes opportunities with customers that produce transformative business outcomes. **Responsibilities**: The Account Executive will be responsible...


  • مصر, Egypt Aramex Full time

    Aramex has rapidly grown into a global brand, recognized for its customized services and innovative products. Listed on the Dubai Financial Market (DFM) and based in the UAE, Aramex is centrally located at the crossroads between East and West, which allows us to provide customized logistics solutions anywhere in the world effectively and reach more...

  • Key Account Manager

    2 weeks ago


    مصر, Egypt Souq.com for E-Commerce LLC Full time

    5-7 years' of related experience - Bachelor’s Degree in Economics, Management, Engineering or related degree required - Demonstrated Analytical ability, either in professional experience (data analysis) or education - Excellent written and oral communication; able to express thoughts logically and succinctly. - Entrepreneurial drive and demonstrated...


  • مصر, Egypt Diversey, Inc. Full time

    Manage the day-to-day sales at assigned key accounts & build relationships with customers and potential business associates to promote Diversey products and services. - Prepares action plans by individuals as well as by team for effective search of sales leads and prospects. -Prepare and contribute to the company’s sales plan by reviewing performance and...


  • مصر, Egypt Majid Al Futtaim Full time

    Majid Al Futtaim Entertainment invites you to join us in our quest to create great moments for everyone, everyday! We are the leading shopping mall, residential communities, retail and leisure pioneer across the Middle East, Africa and Asia, serving over 560 million visitors a year. For the past two decades, we have shaped the consumer landscape across the...


  • مصر, Egypt Dentsu Aegis Network Full time

    The purpose of this role is to provide support and assistance in all areas of managing the client’s business and keeping day to day activities running smoothly. Job Title: Senior Account Executive **Job Description**: Key responsibilities: Works collaboratively with colleagues and (where appropriate) local markets across Dentsu to meet client service...

  • Market Access

    3 weeks ago


    مصر, Egypt Organon Full time

    Organon is a Women’s Health Company that believes in a better and healthier every day for every woman! We are a passionate, global community of thousands dedicated to redefining the future of women’s health. Our mission is to deliver impactful medicines and solutions for a healthier every day. But what really makes it work at Organon is our...

  • Key Account Manager

    3 weeks ago


    مصر, Egypt Dubizzle MENA Full time

    **Who we are?** OLX Egypt is the leading marketplaces for selling and buying online in the region. Our aim is to upgrade people’s lives by facilitating deals and identifying attractive opportunities for both individuals and businesses. Our goal is to strengthen local economies, empower small businesses, and help everyone in making smarter choices for...


  • مصر, Egypt Index InfoTech Full time

    Industry - Business Management - Work Experience - 1-3 years - City - Cairo - State/Province - Cairo - Country - Egypt - Zip/Postal Code - 11311**About us**: - Index InfoTech is a leading business transformation consulting company. We serve SME and enterprise clients, driving their digital transformation strategy by encompassing business process...

  • Account Executive

    2 days ago


    مصر, Egypt Dubizzle MENA Full time

    Bayut Egypt is the leading marketplace for selling and buying online in the region. Our aim is to upgrade people’s lives by facilitating deals and identifying attractive opportunities for both individuals and businesses. Our goal is to strengthen local economies, empower small businesses, and help everyone in making smarter choices for themselves, the...