Service Account Manager, Nea
2 weeks ago
**Job Description Summary**:
GE Healthcare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.
**Essential Responsibilities**
- Identifies new prospects across all modalities and feed to appropriate Service/Sales Team members.
- Delivers objectives in terms of growth revenues for the assigned key customer accounts.
- Focal sales contact for all key accounts within a defined territory. Manages strategic relationships.
**Key responsibilities/essential functions include**:
- For key customer accounts in the region
- Identifies business opportunities to increase share and maximize One GE Healthcare service sales revenues
- Responsible for prospecting and sales.
- Responsible for Revenue for all service segments.
- Proactively works with Modalities Sales Managers and their teams.
- Participates in and develop customers account strategies with Product Service Sales Specialists, Director Of Service and their teams.
- Follows up on contracts with the Business Operations Teams
- Develops customer relationships at all levels from system operators to Board level to promote Service offerings
- Provides inputs to Region Service Marketing Manager to increase strategies efficiency.
- Responsible for Service Sales campaigns execution.
- Promotes and sells Service image and tools (Customer Service Center, Academy ).
**Qualifications / Requirements**
Complete all planned Quality & Compliance training within the defined deadlines
- Identify and report any quality or compliance concerns and take immediate corrective action as required.
- Knowledge and understanding of all Environmental Health Policies (including but not limited to GE Healthcare EHS Policies, GE Healthcare Fleet Rules, etc.) and operate within them to ensure that no company policy or US / Int’l and/or local Law is broken
- Participate in continuous improvement activities by identifying and appropriately escalating process and product quality gaps, providing solutions when possible
**Desired Characteristics**
- Selling and negotiation skills.
- Board level negotiator.
- Cardiology/Radiology or Healthcare professional.
- Comprehensive knowledge of Service products and equipment modalities
- Service Environment knowledge.
- Installed base knowledge.
- Language proficiency in English.
- Strong customer skills.
- Effective communication skills and interpersonal skills.
**Preferred Qualifications**:
- High work standard and quality.
- Ability to identify problem root causes and Effective solving for commercial and execution problem.
- Effective personal organization skills.
- GE Healthcare policies and process knowledge.
- Business and results oriented.
**Inclusion and Diversity**
GE Healthcare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership - always with unyielding integrity.
Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.
LI-MA2
**Additional Information**:**
Relocation Assistance Provided**:No
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