Cards Product Manager
1 day ago
Develop new Credit Cards programs/products
- Launch new card: signature, business, prepaid with related activities
- Develop new projects related to Cards infrastructure or innovation (paywave, mVisa, new payment network)
- Manage cards technical innovation related to chips, pin mandating, decline rate, parameters of usage
- Follow up Cards stock and mange new orders liaising with operations
- Change and update card design and card carrier
- Manage Cards complaints handling
- Manage with operations Cards delivery cycle
- Mange insurance bundles with cards
- Mange cards Website content
- Liaising with communication on launching activities in addition to Flyers for new and existing products
- Mange NAP and annual review for credit cards liaising with portfolio manager
- Manage Risk and annual review liaising with portfolio manager
- Mange Cards Policies and procedures
- Responsible to take immediate corrective actions to close product/program gaps in line with the findings and recommendations
- Work closely with business partners, portfolio management, stakeholders, and segment manager to ensure both business and customer needs are met
- Responsible for setting cards pricing at launching phase and liaise with pricing manager for requested modification and enhancement (if required)
- Provide training to front liners on new launched cards products/programs, to ensure product knowledge and optimal levels of service
Qualifications
- Bachelor degree
- Minimum years of experience from 7 years in retail banking
- Excellent Command of English Language
- Strong Communication skills
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