Cards Activation Supervisor
6 days ago
We were born out of a deep desire to make shopping a little **_more magical_** for everyone.
You see, we know that shopping isn't just about acquiring things. It's about the rush you get when you find the perfect item that speaks to your soul It's about the joy you feel when you finally own something you've been dreaming about for ages.
We're here to rewrite the rules of shopping, even more, to change the whole game. **If you're a visionary in the Cards Activation field who has **passion for customer service and a knack for problem-solving, you thrive in a fast-paced environment and enjoy helping others, **then this role is tailor-made for you**
**It's your Dream Team if you enjoy**:
- Leading and managing a team of Card Activation Agents, providing training, coaching, and feedback to optimize individual and team performance.
- Monitoring key performance indicators (KPIs), identifying areas for improvement, and implementing corrective actions to achieve team goals.
- Resolving escalated customer issues and complaints related to card activation in a timely and efficient manner, ensuring customer satisfaction.
- Preparing daily reports on team performance, customer interactions, and operational metrics.
- Ensuring all required documents are delivered to headquarter on a daily basis.
**The Keys to Unlock This Vacancy Are**:
- 3+ years of experience in relevant role.
- Excellent communication skills in English and Arabic, both written and verbal.
- Strong attention to detail and ability to handle confidential information with discretion.
- Proven problem-solving skills and ability to think critically in a fast-paced environment.
- Strong negotiation skills and ability to de-escalate situations with customers.
- Ability to work independently and as part of a team.
- Strong organizational and time management skills.
- Flexibility to work various shifts, including evenings and weekends, if necessary.
**Our Journey together**:
We know that job hunting might be stressful, so we want to make your experience with us easier than ever by learning about the milestones of our journey together:
-
Cards Activation Manager
5 days ago
مصر, Egypt WaslaBrowser Full timeWe were born out of a deep desire to make shopping a little _more magical_ for everyone. You see, we know that shopping isn't just about acquiring things. It's about the rush you get when you find the perfect item that speaks to your soul It's about the joy you feel when you finally own something you've been dreaming about for ages. We're here to rewrite...
-
On-ground Cards Activation Agent
6 days ago
مصر, Egypt WaslaBrowser Full timeWe were born out of a deep desire to make shopping a little **_more magical_** for everyone. You see, we know that shopping isn't just about acquiring things. It's about the rush you get when you find the perfect item that speaks to your soul It's about the joy you feel when you finally own something you've been dreaming about for ages. We're here to...
-
Card Fraud Analyst
1 week ago
مصر, Egypt EGBank Full time**JOB PURPOSE**: - Minimizing fraud losses from cards through performing a set of functions, primarily to identify instances of fraud and investigate fraudulent activities pertaining to the bank or customers. - **MAJOR RESPONSIBILITIES AND ACOUNTABILITIES**: - Monitor real time queues and identify high-risk transactions within the business portfolio. -...
-
Cards Fraud Analyst
4 weeks ago
مصر, Egypt EGBank Full timeMonitor real time queues and identify high-risk transactions within the business portfolio. Resolve queued transactions within the service level agreements to reduce potential revenue losses. Determine existing fraud trends by analyzing transaction patterns. Timely blocking of cards for suspicious activity compromised or misused and follow...
-
Commercial Card Sales Executive
7 days ago
مصر, Egypt PayTech Full timeWe are looking for a number of Sales Executives in Egypt with 10-12 years in Commercial / Corporate Cards. The roles are CONTRACT for a period of 12 months initially (likely extended) **MUST HAVE: Strong understanding of the commercial and corporate cards business spanning different industries (Travel, Oil & Gas, Education, etc. )** - You will be working...
-
Cards and Loans Operations Manager
1 week ago
مصر, Egypt HSBC Full time-Job description **Role Purpose** - Operations Manager in WPB Operations in Egypt for both onshore and offshore activities including Global Standards initiatives under Lending & Wealth Services umbrella. - Act as the Relationship Manager and as the key liaison point for WPB COO, Streamlining and Business Management Team coordinating both onshore and...
-
Continuous Improvement
6 days ago
مصر, Egypt Xylem Full time**PURPOSE OF THE POSITION** Through a local partnership, Xylem is in the process of establishing a production facility in Egypt, where selected product lines of the Xylem portfolio will be locally manufactured. We are looking to hire a skilled Continuous Improvement &Assembly supervisor organizing, planning, and coordinating plant assembly activities on a...
-
Bsd Supervisor
2 weeks ago
مصر, Egypt Marriott International, Inc Full time**Job Number** 24096117 **Job Category** Rooms & Guest Services Operations **Location** The St. Regis Cairo, 1189 Nile Corniche, Downtown, Cairo, Egypt, Egypt VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Answer, record, and process all guest calls, requests, questions, or concerns....
-
Butler Service Desk Supervisor
7 days ago
مصر, Egypt Marriott International, Inc Full time**Job Number** 22206353 **Job Category** Rooms & Guest Services Operations **Location** The St. Regis Almasa Hotel Cairo, New Administrative Capital, Cairo, Egypt, Egypt VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Answer, record, and process all guest calls, requests, questions, or...
-
Butler Service Desk Supervisor
5 days ago
مصر, Egypt Marriott International, Inc Full time**Posting Date** Apr 14, 2021 **Job Number** 20203000 **Job Category** Rooms & Guest Services Operations **Location** The St. Regis Almasa Hotel Cairo, New Administrative Capital, Cairo, Egypt, Egypt VIEW ON MAP **Brand** St. Regis Hotels & Resorts **Schedule** Full-Time **Relocation?** N **Position Type** Non-Management **Located Remotely?** N The...
-
Sme Solutions Sr. Supervisor
2 weeks ago
مصر, Egypt Vodafone Full time**Description**: As a Sr. Supervisor for SME solution Team you will be responsible for increasing Vodafone Solution market Share. **Job Responsibility**: - Maintain proper and consistent cross operation within all channels. - Ensure bullet proof operational processes to guarantee success of business model. - Ongoing coaching and monitoring of performance...
-
Alex Sales Supervisor
7 days ago
مصر, Egypt Jamjoom Pharma Full timeJamjoom Pharma has in a very short span of time emerged, as one of the leading pharmaceutical companies in the Afrasia region. The geographical focus of the company is on countries in the Middle East, Africa, and CIS regions. Strategic focus on selected therapeutic categories has contributed to the rapid growth, market acceptance, and overall success of the...
-
Senior Supervisor, Laundry
4 weeks ago
مصر, Egypt AccorHotel Full timeCompany Description "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...
-
Fraud Supervisor
1 week ago
مصر, Egypt Dsquares Full timeDesign fraud identification process to capture suspected fraudulent transactions to minimize Fraud. - Develop a fraud identification early warning system to trigger alerts for investigation. - Monitor the fraud identification system and make amendments as appropriate - Participate in the implementation of the Fraud management Department strategy. - Review,...
-
Shift Supervisor
4 days ago
مصر, Egypt Guardian Glass Full time**Description** We are hiring for Upper line Supervisor in our Glass manufacturing plant located at 10th of Ramadan City, Egypt. Hot End supervisor manages all production activities inside Hot End area, emphasizing the priorities of safety, quality, and efficiency to meet or exceed business plan objectives and meet customer expectations to deliver maximum...
-
Atm Business Supervisor
6 days ago
مصر, Egypt EGBank Full time**MAJOR RESPONSIBILITIES AND ACOUNTABILITIES** - Implementing the ATM distribution & expansion in terms of new locations selection, relocation & closing existing locations in line with Retail’s strategy - Analyze and coordinate with related departments / outsourced company to ensure availability on regular basis of the ATMs performance/ profitability and...
-
Sales Supervisor
4 weeks ago
مصر, Egypt Nestle Full time**POSITION VACANCY** **Sales Supervisor** **POSITION SNAPSHOT** Location: Upper Egypt, Egypt Company: Nestlé Egypt Full-time *** The Sales Supervisor is responsible for acting as the single point of contact for all businesses to implement the “Picture of success” in the field. **A DAY IN THE LIFE ** - Ensure the achievement of agreed...
-
Warehouse Supervisor
1 week ago
مصر, Egypt ALPLA TABA for Plastics S.A.E. Full time**What you will enjoy doing**: - Receive shipments and ensuring it’s inspection, weight, safety and cleanliness. - Train the shift leaders and workers on how to receive and ship products, also ensure the efficiency of the exchange process between the shifts. - Validate products’ weights and highlight variances. - Responsible for the reused carton...
-
Facilities Supervisor
1 week ago
مصر, Egypt Souq.com for E-Commerce LLC Full timeBasic Qualifications - Multi skilled in both electrical and mechanical disciplines with at least 5 years’ experience. - Solid foundational knowledge of PLC based controls systems and mechanical componets - Experience using CMMS (Computerized Maintenance Management Systems) to plan proactive maintenance and record reactive tasks. - Understanding of OEE and...
-
Support Engineer
1 week ago
مصر, Egypt Microsoft Full timeMicrosoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. You can...