Atm Business Supervisor

1 week ago


مصر, Egypt EGBank Full time

**MAJOR RESPONSIBILITIES AND ACOUNTABILITIES**
- Implementing the ATM distribution & expansion in terms of new locations selection, relocation & closing existing locations in line with Retail’s strategy
- Analyze and coordinate with related departments / outsourced company to ensure availability on regular basis of the ATMs performance/ profitability and take corrective action to improve performance
- Ensure optimal usage of the bank’s ATMs in relation with ATMs strategy and in coordination with related departments / outsourced company
- Reporting the performance of ATM usage to ATM Manager
- Support the execution of ATM’s new services and projects
- Implement ATM business functions in line with retail strategy and budget
- Coordinate procurement of ATMs with concerned departments
- Coordinate the resolution of all customer complaints regarding ATMs, Debit Cards & Credit Cards with related department

**Job Requirments**:

- Education: Computer since or Information system
- Technical background in ATM-related BAU ( Reconciliation, Replenishments, Bank systems)
- Supporting and administrating digital channels and ATM apps (Debit cards, cash-in/out, FX, DCC)
- Experience in the cheque process
- Aware of ATM business process and ATM policy
- Good communications skills for dealing with the internal/external stakeholders
- Monitoring and analytical skills
- Fully aware of CBE all related mandates and instructions
- Capable of preparing market scanning and financial proposals/offers



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