Inside Sales Account Manager

1 week ago

مصر, Egypt Webhelp Full time

**Why join us**

Are you passionate about Sales & Information Technology? Then come join our dynamic tech-savvy team in New Cairo for one of the most admired IT brands in the world. You will thrive on working in a global community who cares about your career development and well-being.

In this exciting customer-facing role, you will sell Microsoft cloud products, execute the engagement and drive to partner hand-off. Likewise, you will provide initial face/voice support to customers and bring in specialists as needed.

**What you will be doing at Webhelp**

As an **Inside Sales Account Manager**, you will:

- Be the first contact point for many customers, deliver a strong first impression and set the foundation for long-term customer relationship
- Be the main point of contact for Microsoft's customers, leading the sales strategy, overcoming objections and negotiating success
- Engage with small
- and medium-sized businesses across industries, company sizes and types to determine their needs and identify opportunities to fulfill their needs with Microsoft's leading cloud technologies
- Secure customer wins for Microsoft Cloud: maximize up-sell and cross-sell opportunities collaborating with Solution Specialists
- Position competitive offerings and solutions in the context of customer needs and experiences
- Demonstrate verbally and in writing how customers can capture value and envision their future with Microsoft’s technologies
- Effectively turn prospects and qualified leads into opportunities and revenue pipeline by filtering them through different criteria, e.g. BANT (budget, authority, need and timeline)
- Meet and exceed targets for net-new revenue and sales pipeline; accurately forecast sales, pipeline and usage for the products and solutions in scope; contact 200 leads and create 30 Opportunities per month; maintain high daily activity, minimum ~60-90 activities/day
- Leverage social, digital, video, chat, phone and demonstration environments to effectively reach, sell to and manage Microsoft customers
- Collect feedback from customers and articulate it back to the business: “Voice of customer”

**What we are looking for**

You are familiar with modern sales techniques and tools, including experience from retail sales, corporate internships, or entrepreneurial programs. With a success-driven personality, you are motivated by performance rewards for exceeding annual sales goals through strategic sales leadership and strong cross-business collaboration.

**We’ll be a great match if you have**:

- 4-year degree (preferred)
- 2-3+ years sales experience with a proven track record of success
- Experience working with or selling Azure, Office 365, Dynamics 365 or similar solutions preferred
- Microsoft Fundamentals certification on Azure/Modern Workplace/BizApps is preferred
- Sales/customer service relationship background, telephone experience preferred
- A self-starter with a track record of outstanding performance and achieving goals
- Strong interpersonal skills, excellent oral, written and verbal communications skills
- General knowledge of the IT industry, with the capacity to learn and retain knowledge about individual products and business solutions quickly and accurately
- Solid time management skills and ability to work independently or under supervision with a high level of integrity
- Passion for cloud technologies and changing the world

Language skills:

- English: Intermediate or fluent (verbal and written)
- Supported market: Fluent or native (verbal and written)

You appreciate our Think Human values of **recognition**, **integrity**, **unity**, **commitment,** and you are eager to create the **‘wow’** too

**What we offer**
- Competitive monthly salary package and performance bonuses
- Career stability
- Health insurance
- Paid training about the project and the company
- Full-time schedule: you will work 5 days a week, 9 hours a day with a 1-hour break
- Recognition awards and events
- Dynamic work environment that allows you to learn and develop professionally (80% of our promotions are internal)

**Who we are**

We are a global community of over 100,000 caring people who help you reach your goals. Headquartered in France, Webhelp develops memorable customer experiences and business solutions for some of the most recognized brands. Our goal is to make business more human.

Join us at Webhelp Egypt and you will have the opportunity to be part of a multicultural team, a dynamic environment and a diverse pool of engaging projects that will fit your career ambitions.

**If this sounds like you, join us in New Cairo**

**_ Webhelp Egypt is an equal opportunity employer._**
- Webhelp considers diversity as a fundamental resource and it offers everyone access to employment opportunities, regardless of their gender, age, religion, ethnicity or any other classification protected by applicable national laws._

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