Senior Operations Team Leader

4 months ago


القاهرة الجديدة, Egypt REMAX REGAL Full time

The principal functions of an Operation Team Leader Manager are to supervise the staff and Agents and to direct the office operation. The wise Manager will develop people’s talents effectively, and those people will accomplish the **RE/MAX** goals.
- To meet and exceed the sales goals established for the office.
- Organizing and operating the real estate office within the general confines of the **RE/MAX Policy and Procedures Handbook.**:

- Planning & executing all recruiting efforts of the company after alignment with the HR Business Partner
- Timely review of all listing and purchase agreements, prompt response and action to customer complaints, grievances and/or lawsuits.
- Supervising and reviewing the performance of all Agents and all administrative personnel within the office (ADP).
- Reviewing all listing and purchase agreements. This keeps the Manager abreast of the market and current procedures and sets a good example for Agents.
- Planning and conducting periodic business meetings for office personnel & Sales Agents **.**:

- Ensuring Agent support and compliance with established procedures and with Independent Contractor and Employment Agreements.
- Providing a smooth transition whenever an Agent enters or leaves the system.
- Creating a spirit of teamwork among Agents and staff to aid in retaining personnel.
- Preparing, implementing and controlling the office budget. Accounting for the profitability of the office to the Board Member and financial Controller.
- Working to create and maintain a positive public image for the company with cooperation with the Chairman and Board members
- **Attending local board functions, Chairman / CEO/Owner meetings, RE/MAX meetings and conventions, and Manager Meetings.**:

- Coordinating with the company’s lawyer and accountant on technical functions.
- Innovation of new ideas to streamline operations and improve profitability.
- Respond to agent questions and problems regarding both real estate and personal issues.
- **Develop ideas for the future of the company.**:

- Supervision of salaried administrative staff including hiring, firing and reviews.
- Support the HR business Partner to set the office policies & procedures.
- Implement retention Programs for the Sales Agents & Staff with the collaboration of HR business Partner

This position is encompasses the entire support staff. Also, your skills will extend to be mentor, organizer, manager, executive, maintenance person, counselor, saint, motivator, listener, advocate, supervisor, confidante, etc
- Tracking Salesperson of the Month statistics.
- **Keeping monthly Associate rankings for the regional Top 10 awards.**

Pay: From E£15,000.00 per month

Application Question(s):

- How many people reporting to you ?
- How

**Experience**:

- Three: 5 years (required)

**Location**:

- New Cairo (required)

Expected Start Date: 01/09/2024



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