Service Sales Manager
3 months ago
Company
**tkIS Egypt** is one of the subsidiaries of thyssenkrupp Industrial Solutions, which knows as a leading contractor for Engineering, Procurement, Construction and Commissioning of Lump Sum Turn Key chemical plants. tkIS-Egypt was founded in 2004 primarily to expand the local presence and establish closer relationship to the customers in Egypt, Middle East and North Africa. Its continuously growing work-force was mostly trained in Germany and currently numbers over 225 highly skilled employees.
**Your responsibilities**:
The Jobholder will be a key member of the Service team who will be responsible for customer accounts, searching for new opportunities related to plant extensions, revamps, spare parts, and field services.
**Responsibilities**:
- Manage existing Customers to promote and develop the service portfolio in the market.
- Manage customer service needs, requirements to reach customer & company targets.
- Maintain customer relationship.
- Aquire & develop leads & opportunities with customer that are in line with company service portfolio & develop the business as required.
- Lead & Opportunity Management on CRM system and develop reports from CRM dashboards weekly
- Maintain on CRM Clients contact & data clarification for customer account lead/opportunity
- Present the company to new clients to increase market coverage
- Participate in Conferences & exhibitions
- Analyze competitors' practices (price, technologyetc) and market updates.
- Provide regular weekly/monthly service reports/status/meeting minutes/travel reports regarding customers/opportunities/ offers/ orders received
- Follow up on running projects with customers as account manager.
- Follow company procedures with respect to the sales process.
**Your profile**:
**Requirements**:
- Degree in BSC Chemical Engineering.
- 10- 15 years experience in the Fertilizer Industry
- Technical Background in the industry (maintenance, operation)
- Specializing in either process or mechanical engineering.
- Microsoft products, MS. Project user
***Your benefits with us**
**Contact**:
**For whom who is interested, please send your CV to**:
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