Voice and Collaboration Delivery Consultant

**votre rôle**: **Mission/ Role purpose**: - The Senior Consultant is responsible for architecture, design, technical strategy and implementation of a specific project for the customer. She/he leads the Orange design resources assigned to the project. - Builds a trusted relationship with the relevant customer counterparts. He/she takes responsibility of...

**About the role**: - Collaborate with technical and business stakeholders to deliver resolutions whilst adhering to agreed service levels. - Analyse and diagnose errors, identify possible solutions, elaborate and follow-up action plan to fix issues in alignment with L4. - Understand and interpret debug logs. - Follow-up on tickets with other support teams...

**Job Title: Part-Time Voice-Over Artist (Arabic)** **Overview**: **Pandaify **is seeking a talented and dedicated part-time **voice-over** artist to record pre-written scripts in **Arabic**. This role involves providing high-quality voice recordings for Pandaify's diverse content, enhancing the overall user experience with clear and engaging audio...

The Consulting Delivery Associate will assist in driving the strategy of delivering excellence via effective management of tools, data and processes across the Customer Consulting team. Role Responsibilities & Key Accountabilities: - Support data consolidation, analysis and governance activities. - Assist in building and managing reports and dashboards for...

As a Unified Collaboration Operations Engineer (Level 2), you will be an integral part of our operations team focused on Unified Collaboration (UC) products and services. You will play a crucial role in incident management, change management, and release management, ensuring the seamless operation of UC systems. **Technical Responsibilities**: - Provide...

The Consulting Delivery Associate will assist in driving the strategy of delivering excellence via effective management of tools, data and processes across the Customer Consulting team. Role Responsibilities & Key Accountabilities: - Support data consolidation, analysis and governance activities.- Assist in building and managing reports and dashboards for...

Investigate escalations from the service desk. - Identify Endpoints and network issues. - Troubleshoot configuration issues. - Coordinate changes with vendors. - Collaborate with a team of engineers and IT professionals to design, implement, and support collaboration solutions. - Assist in deploying and configuring collaboration tools such as video...

About the opportunity **Role Scope** - Build, maintain & partially own strong relationships with all 3PL partners across the country - Build a trusting relationship that allows the exchange of information and best practices across cities - Ensure sufficient data is shared to allow for educated directions & improvements in performance - Create right...

**Job no**: 570982 **Contract type**: Consultant **Duty Station**: Cairo **Level**: Consultancy **Location**: Egypt **Categories**: Social and Behavior Change UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their...

Investigate and troubleshoot integration and performance issues. - Initiate changes and upgrades according to vendors’ recommendations. - Assess the impact of changes. - Prepare Scope-of-Work for changes. - Monitor and size product licensing. - Integrate and troubleshoot call recording solutions. - Troubleshoot Gateways, CUBE, and SIP trunks. - Prepare RCA...

Introduction IBM Systems Expert Labs is a Professional Services Team under IBM Technology Expert Labs. IBM Technology Expert Labs has the proven expertise to help leaders plan, design and implement the essential IT infrastructure for what comes next. We offer a wide range of IT infrastructure services for IBM Power Systems, IBM Z® and IBM LinuxONE...

**Role purpose**: Manage portfolio of projects concerning Voice Core information systems for GNED external customers (European Vodafone markets in responsibility: DE) in order to insure the approval and delivery in time and budget of the projects as per the client’s requirements. He analyse and observe client requirements, establish priorities and...

**Role Purpose**: design predominantly Voice Core network services (CS, IMS. Fixed voice,..etc) and solutions through liaising with different business domains to capture business requirements and customer’s needs, the role includes leading and managing virtual technology teams during the design and implementation of the new services and solutions, leading...

**Role purpose**: To design Voice Core network services (CS, IMS. Fixed voice,..etc) and solutions through liaising with different business domains to capture business requirements and customer’s needs, the role include leading and managing virtual technology teams during the design and implementation of the new services and solutions, leading solution...

**About the role**: - Troubleshoot, identify and resolve Video & IPT (Cisco) Incidents. - Document all troubleshooting and provide regular updates for all actions executed to solve customer’s incidents via electronic case management system. - Liaise with higher level support for incident escalation and resolution. - To keep management informed of any...

**Role Purpose**: To design Voice Core network services (CS, IMS. Fixed voice,etc) and solutions through liaising with different business domains to capture business requirements and customer’s needs, the role include leading and managing virtual technology teams during the design and implementation of the new services and solutions, leading solution...

**Role purpose**: to design Voice Core network services (CS, IMS. Fixed voice, etc) and solutions through liaising with different business domains to capture business requirements and customer’s needs, the role include leading and managing virtual technology teams during the design and implementation of the new services and solutions, leading solution...

Introduction We are looking for a Security Consultant (QRADAR SIEM and SOAR) within IBM Technology Expert Labs to work with our clients within MEA. Your Role and Responsibilities - Good knowledge of SIEM, SIEM Architecture, SIEM health check. - Good knowledge of SOAR, SOAR Architecture, SOAR health check - Deployment of SIEM and SOAR in customer...

**About the role**: In this role, the primary objective is to deliver 24x7 remote support for our managed and co-managed voice infrastructure and technologies. Taking end-to-end ownership of voice incidents, the position ensures timely resolutions within established service level agreements. Additionally, the role involves implementing standard and complex...

**About the role**: In this role, the primary objective is to deliver 24x7 remote support for our managed and co-managed voice infrastructure and technologies. Taking end-to-end ownership of voice incidents, the position ensures timely resolutions within established service level agreements. Additionally, the role involves implementing standard and complex...