Key Account Coordinator
4 weeks ago
**Company Description** We are SGS - the world’s leading testing, inspection and certification company. We are recognized as the global benchmark for quality and integrity. Our 96,000 employees operate a network of 2,700 offices and laboratories, working together to enable a better, safer and more interconnected world.**
- Maintain a harmonious work environment
- Input and monitor work orders into BOSS
- Invoice work as completed
- Assist colleagues to carry out work as the need arises
- Perform any other functions as directed by Business Manager
- Support areas of company enterprise
- Maintain general tidiness of back-office area
- Ensure Filing is kept up to date
- Order office consumables timely, according to needs
- Liaise with internal clients
- Ensure that all back-office activities are allocated in a fair and systematic manner
- Where necessary, briefing back-office resources for special projects
- Ensure optimum utilization of resources in respects of cost control, maintenance, or improvement of quality of back-office activities
- Monitor back office KPI performance closely
- Identify training need for back-office staff
- Comply with company rules, regulations, and codes
- Ensure and adopt, at all times, a safe behavior by exercising due regard for. the health and safety of SGS employees and clients, in line with SGS policies and procedures
- Comply, at all times, with SGS Code of Integrity and Professional Conduct
**Qualifications**
- Effective communication
- Strong customer service orientation
- Teamwork and cooperation
- Professional presentation
- Able to coordinate and motivate a back-office team towards a common goal
- Able to work independently and to coordinate several activities simultaneously
- Able to interact with all levels of management, employees, and clients
- Able to negotiate and manage back-office arrangements
- Good communication and interpersonal skills
- Acts quickly and decisively; able to make tough calls
- Works well under pressure
- Fluent English
**Additional Information**
- Bachelor’s degree in any relevant field.
- 3 to 5 years of experience in back-office activities in service provider company (better inspection and certification.
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