Technical Support Offshore Account Advisor

As a Technical Support Advisor, you'll be our valued customers' first point of contact, ensuring their success with our products/services. You'll wear many hats – troubleshooting technical issues, providing clear guidance, and going the extra mile to delight users. You will play a critical role in ensuring customer satisfaction and driving...

The Support Renewal Advisor will be responsible for ensuring the timely renewal of Oracle Support Service Contracts for existing small, medium-sized and large customers and handling any resulting queries that the customers may have about their contracts.Customer Assistance (CAT): The initial point of contact for incoming calls, chats and Renewal Service...

Provide prompt and accurate technical support to customers via phone, email, and chat.Diagnose and troubleshoot basic to complex customer issues that are technical in nature; including hardware, software, networking, or other designated client productsResearch and identify solutions to complex technical problems using knowledge base resources and escalation...

Provide prompt and accurate technical support to customers via phone, email, and chat.Diagnose and troubleshoot basic to complex customer issues that are technical in nature; including hardware, software, networking, or other designated client productsResearch and identify solutions to complex technical problems using knowledge base resources and escalation...

Partner Support AdvisorThe ideal candidates will be comfortable in a fast-paced, multi-tasked, high-energy environment. They will be creative and analytical problem solvers with a passion for excellent customer service.One or more years’ experience in related positions.Familiarity with Microsoft Windows, Microsoft Outlook, and Internet...

Pathfinder International is seeking a MEL Advisor for the newly USAID-funded OSRA program. The OSRA program is five-year Pathfinder-led USAID-funded project. The goal of the OSRA program is to improve family health outcomes by reinforcing the national family planning and reproductive health (FP/RH) program in partnership with the Ministry of Health and...

Responsibilities:Providing assistance in developing and implementing program reviews.Advising and sharing your expertise with Technicians.Defining and developing applications for technical designs.Coordinating technical activities.Supporting team members in their programming activities.Researching and creating strategic management, operational, and financial...

Pathfinder International is seeking a Youth Engagement Advisor for the newly USAID-funded OSRA program. The OSRA program is five-year Pathfinder-led USAID-funded project. The goal of the OSRA program is to improve family health outcomes by reinforcing the national family planning and reproductive health (FP/RH) program in partnership with the Ministry of...

ECL AdvisorUS Extracurricular and Leadership Project Advisor: As a Crimson Extracurricular and Leadership (ECL) Advisor youd be working with students to strategize and develop a personalized leadership project that demonstrates their interests ingenuity and initiative. The leadership project is a vital component of their college application process. The core...

Responsibilities:• Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’)• Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer• Listen attentively to customer needs and concerns; demonstrate...

Job DescriptionManaging the account with all operations internally and externally and generally handle employee relations, training and development, recruitment, organizational development, and talent management.Account Management:Create and execute an operational plan for the account.Provide a quarter objectives report for the client with approval from the...

- Provide hardware remote technical support, troubleshooting and analysis assistance for hardware installation (or reinstallation), usage, configuration questions and software installation for Lenovo products- Provide technical support service delivery within established guidelines; demonstrating soft skills and technical skills that contribute to client...

Responsibilities:• Responsible for ensuring the quality of all software documentation based on technical writing standards.• Responsible for preparing Software Design Specification documentation, User Manuals, Training Manuals, Online Help etc.• Responsible for creating multi-media information/content to communicate functionality, policies,...

Position:Technical Support VMWareJob Description:At Arrow ECS we are at the forefront of new technology, providing businesses with technical expertise. As a company we sell and maintain customer's datacenter, network and cybersecurity solutions, in the cloud or on premise. Our customers can range from small businesses to some of the biggest companies in the...

Position:Technical Support VMWareJob Description:At Arrow ECS we are at the forefront of new technology, providing businesses with technical expertise. As a company we sell and maintain customer's datacenter, network and cybersecurity solutions, in the cloud or on premise. Our customers can range from small businesses to some of the biggest companies in the...

Job DescriptionSupport customers and company engineers by providing troubleshooting/knowledge transfer.Provides remote technical support through the TeamViewer platform and through communication with our customers and agents.Log support tickets and track status with different team members.Support tickets coordination and followup.Develop articles/blogs for...

We never ask for payment as part of our selection process, and we always contact candidates via our corporate accounts and platforms. If you are approached for payment, this is likely to be fraudulent. Please check to see whether the role you are interested in is posted here, on our website. TMF Group TMF Group is the leading provider of critical compliance...

Responsibilty:Providing assistance in developing and implementing program reviews.Advising and sharing your expertise with Technicians.Defining and developing applications for technical designs.Coordinating technical activities.Supporting team members in their programming activities.Researching and creating strategic management, operational, and financial...

Responding to technical support tickets.Contacting clients to find out the nature of the technical or IT issue.Linking to clients' computers via remote access.Traveling to clients' office or server location.Installing new hardware, software, and networking systems.Diagnosing and troubleshooting hardware, networking, and software issues.Proposing...

Responding to technical support tickets.Contacting clients to find out the nature of the technical or IT issue.Linking to clients' computers via remote access.Traveling to clients' office or server location.Installing new hardware, software, and networking systems.Diagnosing and troubleshooting hardware, networking, and software issues.Proposing...