Compliance Operations Officer, Compliance Operations

2 months ago

Cairo, Egypt Payfort Egypt LLC Full time

Amazon Payment Services (formerly Payfort), is one of the leading online Payment Service Provider, expert in payments processing technology and solutions in the MENA region. We pride ourselves on bringing the best payments solutions to all types of enterprises, big and small.

We are looking for an experienced Compliance Operations to help manage risk assessment and controls during pre/post merchant onboarding while ensuring to provide a seamless experience. You should have a background in compliance operations, risk management with vast knowledge and understanding of KYC, AML/CTF framework.

Key job responsibilities
- Conduct an in depth review on merchant’s eCommerce websites ensure to the merchant’s business is not among prohibited categories or selling any products that are prohibited as per card scheme, acquirer and jurisdictional regulations.
- Assess brand reputation, compliance, fraud, and financial risk to determine risk exposure on new and existing merchants and take an appropriate course of action.
- Provide timely and clear response to merchant queries and concerns.
- Manage real-time support, communication, escalation, reporting, and root cause analysis of onboarding issues that impact the merchant experience
- Provide status reports, analytical insights and be the focal point and the center of knowledge for the onboarding process.
- Participate in team planning activities and develop existing policies / SOPs Work closely with cross-functional teams to evolve merchant onboarding processes.
- Maintain individual accountability for performance metrics, ensuring ever-increasing levels of productivity and accuracy against established benchmarks

Bachelor’s Degree in Finance, accounting, economics or other related field. ACAMs certification. Experience working with geographically distributed teams within a complex international organization. With good knowledge of sanctions screening tools like LexisNexis, Worldcompliance, Webshield etc.

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