Sr. Technician, Qos Benchmarking Projects

About the job Sr. Supervisor, QoS Benchmarking Projects & Network validations **Purpose of the job** The Network Performance Assessment Specialist plays a pivotal role in ensuring an exceptional customer experience by conducting regular Voice and Data benchmarking measurement campaigns across Main Axes, Travel Roads, and Hotspots. This critical function...

**Purpose of the job** The Network Performance Assessment Specialist plays a pivotal role in ensuring an exceptional customer experience by conducting regular Voice and Data benchmarking measurement campaigns across Main Axes, Travel Roads, and Hotspots. This critical function involves meticulously evaluating network performance, identifying areas for...

About the job Expert, QoS Benchmarking Projects & Network Validations Engineer **Purpose of the job** Specialized role is to ensure the seamless integration, efficient utilization, and effective management of benchmarking tools and related systems. By providing technical support, training, troubleshooting, and continuous improvement of processes, this role...

About the job Supervisor, QoS Benchmarking Projects & Network validations **Purpose of the job** The Network Performance Assessment Specialist plays a pivotal role in ensuring an exceptional customer experience by conducting regular Voice and Data benchmarking measurement campaigns across Main Axes, Travel Roads, and Hotspots. This critical function...

**Purpose of the job** Performing Voice & Data Benchmarking drive test measurements activities over all Egypt Main Axes, Travel Roads & Hotspots on regular basis Benchmarking Campaigns for Orange network performance and validation against competitors that help to have an On-site vision of the exact customer experience & identify a true network performance....

**Purpose of the job** Specialized role is to ensure the seamless integration, efficient utilization, and effective management of benchmarking tools and related systems. By providing technical support, training, troubleshooting, and continuous improvement of processes, this role ensures accurate data collection, reliable analysis, and valuable reporting for...

About the job Sr. Supervisor, Mobile Voice QoS & CEM **Purpose of the Job** Providing, supporting and analyzing quality of service and customer experience management domains covered by the QoS team. **Duties and Responsibilities** 1. Troubleshoot signaling related problems for CS core interfaces IuCS, A,MAP and all roaming interfaces etc 2. Responsible...

About the job Sr. Supervisor, VAS & IN QoS **Purpose of the job** - Leading the VAS/IN QoS monitoring activities through the available tools and Dashboards focusing on SMS, MMS, short numbers, SDP, AIR, Orange Money, Portal and Mobile Apps. Besides, supporting the development of in-house tools to closely monitor the different VAS & IN KPIs (servers,...

**Purpose of the job** The Network Performance Assessment Specialist plays a pivotal role in ensuring an exceptional customer experience by conducting regular Voice and Data benchmarking measurement campaigns across Main Axes, Travel Roads, and Hotspots. This critical function involves meticulously evaluating network performance, identifying areas for...

**Purpose of the job** - Leading the VAS/IN QoS monitoring activities through the available tools and Dashboards focusing on SMS, MMS, short numbers, SDP, AIR, Orange Money, Portal and Mobile Apps. Besides, supporting the development of in-house tools to closely monitor the different VAS & IN KPIs (servers, licenses, service performance.) - Following-up the...

About the job Sr. Supervisor, Converged Core IP Data Network Engineering **Purpose of the Job**: **Planning, deploying and maintaining converged IP/MPLS backbone interconnecting Orange Fixed and Mobile sites and carrying various Core, Voice, Mobile & Fixed Data services; as well as fulfilling OEG internal customers business needs by delivering****...

About the job Converged Core SDM & Signaling Ops & Support, Sr. Supervisor **Purpose of the job** Handling new projects including acceptance, configuration and testing on test-bed and live network elements as well as operating & maintaining the Core domain network elements in addition to handling major incidents and major customer complaints. **Duties and...

Manage and lead the IT QoS & UX team. - Monitoring the quality level of the team performance from quality assurance perspective and identify areas of improvement to minimize the gaps. - Responsible for providing periodic reports and analyze both team and individual performance. - Responsible on working on new initiatives to improve the customer experience...

To supervise all technicians work for the delivery of tasks as per assignment. - Plans & monitors the duties & tasks of the technicians on the site. - Coordinates with engineers to ensure technicians with appropriate skills are allocated to jobs to minimize the risk of compromising productive Efficiency & job finish quality. - Monitors the procedures of...

About the job Sr. Supervisor, ICT Projects **Purpose of the job** Manages ICT projects to ensure project delivery according to defined project plan, allocated cost & related quality standards. **Duties and responsibilities** - Ensure that all projects are delivered on-time, within scope and budget. - Coordinate internal resources and third parties/vendors...

About the job Sr. Supervisor, Partners Management **Purpose of the job** Achieving the targets and KPIs of assigned Sales **Duties and responsibilities** - Achieve 100% of assigned Sales targets and KPIs. - Set the monthly KPIs for partners. - Develop the company's strategy for Partners. - Direct partners to the potential opportunities generating high...

About the job Lead, Transmission Budget planning & control **Purpose of the job** Coordination between Transmission platforms and across Technology teams to support QoS, B2B, ELOB and Fixed Network New / Upgrade requests, tracking progress, and leading communication with Commercial teams to transform Fixed requirements into technical solutions. **Duties...

**Purpose of the job** Coordination between Transmission platforms and across Technology teams to support QoS, B2B, ELOB and Fixed Network New / Upgrade requests, tracking progress, and leading communication with Commercial teams to transform Fixed requirements into technical solutions. **Duties and responsibilities** - Act as interface with...

To supervise all technicians work for the delivery of tasks as per assignment. - Plans & monitors the duties & tasks of the technicians on the site. - Coordinates with engineers to ensure technicians with appropriate skills are allocated to jobs to minimize the risk of compromising productive Efficiency & job finish quality. - Monitors the procedures of...

About the job Sr. Supervisor, Mobile Core Data Network Operations &Support **Job brief**: Responsible for the support, implementation, and operations of the Core Data Network equipment serving OEG commercial and enterprise needs. Provide 24X7 level support for Routing and Security problems in the Core DN. Implement new projects for different teams that are...