Converged Core Sdm

6 months ago


مصر, Egypt اورنچ مصر Full time

About the job Converged Core SDM & Signaling Ops & Support, Sr. Supervisor

**Purpose of the job**

Handling new projects including acceptance, configuration and testing on test-bed and live network elements as well as operating & maintaining the Core domain network elements in addition to handling major incidents and major customer complaints.

**Duties and responsibilities**
- Handle the customers complaints and QoS problems on 24/7 basis.
- Monitor daily health checks and perform the needed corrective actions.
- Create the needed configuration for the integration of the new platforms related to other teams with the core network (IN, VAS, Billing, Provisioning, etc.).
- Perform day-to-day operational work orders for GGSN, PGW, STP, SGSN & DRA.
- Approve major action plans received from different teams and assess their impact on the network.
- Provide marketing team with needed subscribers data for new offers.
- Perform functional tests and hardware acceptance for new network elements and new features on PS and CS domains within SLA and to ensure the time to market.
- Perform all needed configurations related to new projects.
- Troubleshoot core network elements problem with onsite interventions on all nodes.
- Handle new SW upgrade and corrective patches implementation on core network elements.
- Perform the needed reporting & data extraction tasks for network KPIs, NUR, vendors PST, major problems incidents reports.
- Ensure all major incidents are resolved according to the agreed Service Level agreement (SLA) to enhance customer satisfaction and reduce time to repair.
- Monitor the traffic on occasions and after critical actions.
- Provide Level 2 support for Core first line support team 24/7 to reduce time to repair.
- Interface with Core Signaling & Interconnect, Core switching, Packet core ,Core first line support, Core roaming, transmission, IN, VAS, Quality, supervision, service desk, billing, marketing & revenue assurance for day to day activities to assure accomplishing all work orders and new projects on time.
- Interface with the core vendors to assure all incidents and tickets are solved with SLA.
- Prepare procedures to be implemented onto production environments to enhance customer satisfaction and reduce time to repair.
- Preparing know/how sessions for other teams and act as source of expertise and references for the technical knowledge transfer.
- Handles advanced routing, configurations and critical analysis modifications.
- Extracts subscriber database and work with relevant teams for HLR reconciliation and take corrective actions on HLR when necessary and support IN/Marketing/IT/Commercial teams to add/modify test dials profiles for testing purposes.
- Interface with Orange Skill Centers for major issues handling, new solutions validation and new software rollout.
- Analyze the QoS regular performance reports generated from the network to provide and suggest technical solutions to the products and services department.
- Coordinate with the external teams and vendors in implementing the plan for the critical actions in Orange Network.
- Core Vendor Tickets review and follow up.
- Have the Ability of using tracing tools, extract the protocol traces and performs complete traces analysis on all protocols for PS and CS domains.

**Job specification**

**Education**
- B.Sc. In Telecommunication and Electronics Engineering.

**Experience**
- 2-3 years of work experience.

**Skills and abilities**
- Very good English both written & spoken.
- Very good computer skills.
- Very Good knowledge in GSM network.
- Very Good knowledge in call scenarios protocols.
- Very Good knowledge in SS7 and diameter protocols.



  • مصر, Egypt اورنچ مصر Full time

    About the job Sr. Supervisor, Converged Core IP Data Network Engineering **Purpose of the Job**: **Planning, deploying and maintaining converged IP/MPLS backbone interconnecting Orange Fixed and Mobile sites and carrying various Core, Voice, Mobile & Fixed Data services; as well as fulfilling OEG internal customers business needs by delivering****...


  • مصر, Egypt Orange Full time

    **Job brief**: Responsible for the support, implementation, and operations of the Core Data Network equipment serving OEG commercial and enterprise needs. Provide 24X7 level support for Routing and Security problems in the Core DN. Implement new projects for different teams that are hosted on the DN through reviewing design & making operational acceptance...


  • مصر, Egypt اورنچ مصر Full time

    About the job Sr. Supervisor, Mobile Core Data Network Operations &Support **Job brief**: Responsible for the support, implementation, and operations of the Core Data Network equipment serving OEG commercial and enterprise needs. Provide 24X7 level support for Routing and Security problems in the Core DN. Implement new projects for different teams that are...


  • مصر, Egypt Ericsson Full time

    **About this opportunity** Customer Technical Manager (CTM) is responsible for Local Support operational and technical issues for dedicated customer on a day-to-day basis. This role is a mix of technical/operational and team leading responsibilities, which means that the CTM should have good technical competence to lead customer discussions on technical...


  • مصر, Egypt Vodafone Full time

    **Role purpose**: - Design, Drive and Deliver the Convergent Charging Service (CCS) on Cloud Transformation program in the Markets, leading CCS to a Cloud, 5G ready system. - Design and Engineer the solution based on Cloud technologies, such as Containers, Open Source components (Graphana, Kibana), CI/CD (Jenkins, JMeter). - Design and Engineer the software...


  • مصر, Egypt Vodafone Full time

    **Role purpose**: Manage the daily Server/DB build requirement and troubleshooting related to the physical and Virtual server DB build. **Key accountabilities and decision ownership**: - Install & configure MS SQL 2012/2016/2019 - Hands on experience of configuring SQL cluster based of Microsoft Windows - Configuration MSSQL AAG cluster - Troubleshooting...

  • Cpn Planning

    6 months ago


    مصر, Egypt Vodafone Full time

    **Role purpose**: - To plan, design, and Implement Converged Packet network (CPN) according to Vodafone group guidelines and technology best practice. - Handle advanced Implementation tasks including design and Configuration. - Review Team configuration changes to ensure successful Implementation to network changes with minimum impact. - Risk assessment for...


  • مصر, Egypt Vodafone Full time

    **Role Purpose**: Ascertain sustainable solutions within the framework of Incident management process. Also, the analysis and evaluation of events in the context of incidents with a high failure penetration range, with the objective of sustaining service availability. **Key Accountabilities and Decision Ownership**: - Perform fault troubleshooting,...


  • مصر, Egypt Vodafone Full time

    **Role Purpose**: TProvide Technical Coaching and mentoring with all team members of incident management team to excel operation KPI and Identifies adverse performance trends, patterns and areas where improvement can be achieved. **Key Accountabilities and Decision Ownership**: - Develop and maintain technical learning paths for the incident management...

  • Cpn Planning

    7 months ago


    مصر, Egypt Vodafone Full time

    **Description**: **Role purpose**: - To plan, design, and Implement Converged Packet network (CPN) according to Vodafone group guidelines and technology best practice. - Handle advanced Implementation tasks including design and Configuration. - Review Team configuration changes to ensure successful Implementation to network changes with minimum impact. -...


  • مصر, Egypt Vodafone Full time

    **Role purpose**: - Design and Engineer the solution based on Cloud technologies and Open Source components (Graphana, Kibana), CI/CD (Jenkins, JMeter). - Design and Engineer the software for complying with state-of-the-art Cyber Security guidelines and requirements - Design and develop new Charging products for new 5G Core innovative monetization...


  • مصر, Egypt Vodafone Full time

    **Who you are**: **Job Overview** **Responsibilities and Duties** - Continuous follow up on performance monitoring, Hourly and daily cases, Incident Handling process. - Support 1st & 2nd line teams in investigating all performance related problems - Generate and Develop on Spot Performance Reports, Alerts and tools to cover any NW monitoring Gaps using...


  • مصر, Egypt Vodafone Full time

    **Role purpose** SDM is responsible for ITSM BAU Operations (ensuring the service is delivered as per agreed SLAs and KPIs) and for the financial governance of the provided service. Within the context of the above, the performed tasks include: - Take a lead in ITSM organization and ensure that responsibilities of ITSM organization are performed as...


  • مصر, Egypt Vodafone Full time

    **Title**: **Role purpose**: Business Transformation Lead - Process Design **Location**: Cairo **Function**:VOIS Technology (Job ID: 234166) _VOIS **Role Purpose**: VBTS UK is the Enterprise Build organisation for our fixed and converged products. This role is to support the work of the VBTS Process and Data Governance team. It will include...


  • مصر, Egypt DS DeepSource GmbH Full time

    He or she must **demonstrate strong hands-on** and relevant working experience and skills at one or more of the following core competencies: Microsoft Modern Workplace solutions around Modernized Endpoint, Zero-Trust Security model, Teamwork, Messaging, and a plus for Cloud Adoption Framework (CAF). **Responsibilities**: Delivery (Post-Sales): -...


  • مصر, Egypt Vodafone Full time

    **What you’ll do**: Networks are our key asset and enabler to better serve new and existing customers. Vodafone is a rapidly changing company that constantly invests in improving and optimizing the networks. As part of this effort, we are looking for someone with a strategic and analytical mind-set to work within the Network Customer Insights team and...


  • مصر, Egypt Vodafone Full time

    **Role Purpose**: - Design and Engineer the solution based on Cloud technologies and Open Source components (Graphana, Kibana), CI/CD (Jenkins, JMeter). - Design and Engineer the software for complying with state-of-the-art Cyber Security guidelines and requirements - Design and develop new Charging products for new 5G Core innovative monetization...


  • مصر, Egypt Vodafone Full time

    **Role purpose**: - Design and Engineer the solution based on Cloud technologies and Open Source components (Graphana, Kibana), CI/CD (Jenkins, JMeter). - Design and Engineer the software for complying with state-of-the-art Cyber Security guidelines and requirements - Design and develop new Charging products for new 5G Core innovative monetization...

  • Illustrator Designer

    6 months ago


    مصر, Egypt Incision Group BV Full time

    **What you will do** - Create illustrations based on provided media scripts and reference images - Ensure that illustrations adhere to established style guides for consistency - Receive and incorporate feedback to refine illustrations - Communicate effectively and in a timely manner with on-site and remote team members **What you will bring** - Excellent...

  • IT Support Specialist

    7 months ago


    مصر, Egypt Incision Group BV Full time

    **Your role** **What you will bring** - ** Experienced Professional**: Minimum of 3 years IT Support experience, preferably within a SaaS environment. - ** Google Workspace Proficiency**: Experience with Google Workspace administration or similar cloud-based productivity tools is advantageous. - ** RMM/MDM Tool Experience**: Familiarity with Remote...