Charging & Mediation Sdm Technical Lead

5 days ago


مصر, Egypt Vodafone Full time

**Role Purpose**:
To define and maintain key metrics and performance indicators related to the quality and performance of Charging/Mediation domains and to ensure smooth transition of new services and solutions from design to operations.

**Job Responsibility**:
**Key accountabilities and decision ownership**:

- Implement service performance KPIs tracking mechanism, enabling the identification of performance deviation and gaps versus targets and define corrective actions plan.
- Investigate and owns resolution of chronic service problems with undetermined root causes ensuring best service stability and performance.
- Assess change requests for capacity, performance, configuration and tariff impact (from technical & operational perspectives) to ensure mínimal negative impact on running services.
- Define & manage service improvement plans for KPIs that are at risk of failing their target and interfacing with Planning & Engineering for proactive optimization.
- Provide a point of contact and communication to the business in relation to service performance KPIs for running and planned services.
**Key performance indicators**:

- Charging/mediation services performance KPIs.
- Impact of planned changes on running services.
- Reduction of repetitive service issues.

**Role Requirements**:
**Core competencies, knowledge and experience**:

- 5-8 years of experience in Charging/mediation domain.
- Good awareness level in Payment services and solutions.
- Experience in Development tools/scripting.
- Excellent communication & presentation skills.

**Must have technical / professional qualifications**:

- BSc of Engineering in Telecommunications or Computer science.
- 5-8 years of experience in Charging/mediation services/domains.
- Distinct analytical and systematic thinking
- Advanced knowledge of telecom network services and telecom protocols SS7,TCP/IP.
- Advanced knowledge in IT operating systems (Unix, Linuxetc.) and system administration.
- Good knowledge in DB
- Project management proficiency.
- Good knowledge of ITIL best practices.



  • مصر, Egypt Vodafone Full time

    ROLE PURPOSE: - To operate and maintain the Service Management Mediation Nodes based on daily working hours & on-call basis. - To solve individual or global internal/external customers complains. - To report and escalate the network problems according to the agreements & rules. - To implement required network changes with mínimal impact on the customers. -...


  • مصر, Egypt Envision Employment Solutions Full time

    **_Ready and hungry for a new adventure? You are definitely in the right place! _**We at **Envision Employment Solutions** are always on the look for top talents around the globe and matching them with our partners' hiring needs, to help them build and scale! - Our partners offer awesome work environment, competitive salaries, full benefits, and many...

  • Fleet Charging Lead

    1 week ago


    مصر, Egypt Shift EV Full time

    ABOUT SHIFT EV: Shift EV is a fast-growing electric vehicle technology company, based in Cairo, Egypt. Our vision is to accelerate the adoption of electric vehicles in Egypt and the region by developing state-of-the-art electric drivetrain solutions. You will work with world-class technology veterans from MIT, Intel, and General Motors to build a venture...


  • مصر, Egypt Vodafone Full time

    **Role purpose**: - Design and Engineer the solution based on Cloud technologies and Open Source components (Graphana, Kibana), CI/CD (Jenkins, JMeter). - Design and Engineer the software for complying with state-of-the-art Cyber Security guidelines and requirements - Design and develop new Charging products for new 5G Core innovative monetization...


  • مصر, Egypt Vodafone Full time

    **Role Purpose**: - Design and Engineer the solution based on Cloud technologies and Open Source components (Graphana, Kibana), CI/CD (Jenkins, JMeter). - Design and Engineer the software for complying with state-of-the-art Cyber Security guidelines and requirements - Design and develop new Charging products for new 5G Core innovative monetization...


  • مصر, Egypt Vodafone Full time

    **Role purpose**: - Design and Engineer the solution based on Cloud technologies and Open Source components (Graphana, Kibana), CI/CD (Jenkins, JMeter). - Design and Engineer the software for complying with state-of-the-art Cyber Security guidelines and requirements - Design and develop new Charging products for new 5G Core innovative monetization...

  • Charging Tech Lead

    2 weeks ago


    مصر, Egypt Vodafone Full time

    **Role purpose**: - Analyse business requirements of Vodafone Products & Services for both pre-paid & post-paid subscribers. - Design & implement products & services in Charging domain. - Own code end-to-end from design to development on charging platforms. - Embrace automation and DevOps techniques and use of version control. - Ensure all products &...


  • مصر, Egypt Vodafone Full time

    **Role purpose**: - Design, Drive and Deliver the Convergent Charging Service (CCS) on Cloud Transformation program in the Markets, leading CCS to a Cloud, 5G ready system. - Design and Engineer the solution based on Cloud technologies, such as Containers, Open Source components (Graphana, Kibana), CI/CD (Jenkins, JMeter). - Design and Engineer the software...


  • مصر, Egypt Shift EV Full time

    ABOUT SHIFT EV: Shift EV is a fast-growing electric vehicle technology company, based in Cairo, Egypt. Our vision is to accelerate the adoption of electric vehicles in Egypt and the region by developing state-of-the-art electric drivetrain solutions. You will work with world-class technology veterans from MIT, Intel, and General Motors to build a venture...


  • مصر, Egypt FlairsTech Full time

    Details Required Experience 3 year - Department Software Development and Testing - Career Level4 Position Location Cairo / Alexandria **Skills**: SDM PM Requirements and responsibilities **Job description**: **Responsibilities**: - ︎ Maintaining positive relationships with customers. - ︎ Identifying customer needs and overseeing service delivery...

  • Charging Specialist

    6 days ago


    مصر, Egypt Vodafone Full time

    **What you’ll do**: **Role purpose**: - Analyse business requirements of Vodafone Products & Services for both pre-paid & post-paid subscribers. - Design & implement products & services in Charging domain. - Own code end-to-end from design to development on charging platforms. - Embrace automation and DevOps techniques and use of version control. - Ensure...


  • مصر, Egypt اورنچ مصر Full time

    About the job Advisor, Charging Engineer **Purpose of the job** Manages data charging projects & bundled offers (new data experience, broadband, WIFI, buckets, offers, promotions, repricing, handset bundles,... etc.) end to end from Charging side, perform all activities related to project management, managing technical and business aspects of projects...


  • مصر, Egypt Vodafone Full time

    **Role purpose**: - Owning Recharge and Refill services, monthly charging Bill Cycle service, prepaid customers Life Cycle. Also responsible about operational KPI’s for charging of voice, Data & prepaid services. - Assuring timely, best quality and seamless network changes and expansions on Charging services. **Key accountabilities and decision...


  • مصر, Egypt Vodafone Full time

    **What you’ll do**: **Role purpose**: - Owning Recharge and Refill services, monthly charging Bill Cycle service, prepaid customers Life Cycle. Also responsible about operational KPI’s for charging of voice, Data & prepaid services. - Assuring timely, best quality and seamless network changes and expansions on Charging services. **Key accountabilities...


  • مصر, Egypt NOKIA Full time

    **Come create the technology that helps the world act together** Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people’s lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world. We challenge ourselves...


  • مصر, Egypt Orange Business Services Full time

    **About the role**: The B2GaaS is a fully managed telephony service solution, Orange is responsible to perform release& change management activities for service **Responsibilities**: Manage Release activities on B2GaaS infrastructure. Manage Release/change activities on B2GaaS for all B2GaaS customers. Review Release Notes (RN) published by Orange...

  • Technical Lead

    5 days ago


    مصر, Egypt Orange Business Services Full time

    The OBS IT department is in charge of decision-making information systems, serving Orange Business Services different line of businesses such as marketing, pre-sales, sales, production, after-sales services, and customer-service for both France and international domains. The Technical lead will work closely with SCRUM Master of the ORA development team as...


  • مصر, Egypt Dawarha Full time

    **About us**: Dawarha is at the forefront of the recycling movement, pioneering an innovative social recycling platform that combines AI-based Reverse Vending technology with a user-friendly mobile app. We proudly introduced this groundbreaking concept to the Egyptian market and the broader MENA region. As a subsidiary of the visionary Mind-Blowing company,...

  • Technical Lead

    5 days ago


    مصر, Egypt شدانا يوغا Full time

    Technical Lead Shadana Yoga is the fastest growing Arabic platform for holistic wellbeing, using methods of Yoga, meditation, nutrition and lifestyle. With users mainly in Saudi Arabia and the UAE. Shadana Yoga is looking for a technical team lead to join the growing team. Shadana Yoga is launching an app, where a technical lead is needed to manage the...

  • Sdm

    2 days ago


    مصر, Egypt FlairsTech Full time

    Details Required Experience 15 Department Digital Solutions Career Level Position Location Cairo **Skills**: - Leader Requirements and responsibilities **Software Development Manager**: **Responsibilities**: - ︎ Maintaining positive relationships with customers. - ︎ Identifying customer needs and overseeing service delivery within the business...