Expert, Qos Benchmarking Projects

6 months ago


مصر, Egypt اورنچ مصر Full time

About the job Expert, QoS Benchmarking Projects & Network Validations Engineer

**Purpose of the job**

Specialized role is to ensure the seamless integration, efficient utilization, and effective management of benchmarking tools and related systems. By providing technical support, training, troubleshooting, and continuous improvement of processes, this role ensures accurate data collection, reliable analysis, and valuable reporting for both ongoing projects and stakeholders. This role plays a critical part in maintaining the quality and integrity of telecommunication benchmarking activities, ultimately contributing to the optimization and enhancement of network performance and customer experience.

**Duties and responsibilities**
- Responsible for the end-to-end process of testing BM tool delivery, including setup, configuration, and integration with the system's activities.
- Ensure the accurate validation of testing tool results to guarantee their seamless integration into the system.
- Provide daily on-site support to guide and assist team members in using benchmarking tools effectively.
- Address benchmark tool-related queries promptly to enhance job execution and field data collection.
- Swiftly troubleshoot and resolve various testing tool-related issues to minimize downtime and ensure uninterrupted operations.
- Act as the first and second line of support for hardware and software-related issues, resolving problems to prevent disruptions.
- Proactively identify unresolved issues and collaborate with suppliers to initiate timely ticketing and follow-ups for resolution.
- Organize comprehensive on-site training sessions to empower team members in the optimal utilization of testing tools and data collection techniques.
- Focus on enhancing Team skills by organizing regular comprehensive on-site trainings sessions in tools like TEMS PARAGON, TEMS Pocket, and TEMS Discovery, along with analysis methodologies.
- Continuously create, adapt, and refine drive test scripts to align with evolving testing methodologies and project requirements.
- Enhance testing efficiency and accuracy by keeping scripts up-to-date and optimized.
- Daily support and contribute to post-processing analysis by providing valuable recommendations derived from tool's information elements.
- Ensure accurate reporting of results and the detection of genuine network issues while preventing the dissemination of misleading information.
- Develop and generate daily automated benchmarking reports, incorporating new metrics and information elements.
- Strengthen post-processing project effectiveness by providing relevant insights, required automated reports for regular and new stakeholders' needs.
- Responsible for the entire post-processing server ecosystem, ensuring smooth operation through project handling, integration, upgrades, and troubleshooting.
- Manage SQL database aspects, including scope definition, project creation, and maintaining workflow integrity.
- Assume responsibility for regular systems upgrades and maintenance activities for both benchmarking tools and post-processing components.
- Responsible to Guarantee an up-to-date and efficient testing environment to support ongoing operations.
- Initiate technical tickets to address discrepancies in post-processing KPI results with suppliers, facilitate thorough investigation, and ensure prompt feedback within tight timeframes to minimize disruptions to workflow

**Job specification**

**Education**

Bachelor's or Master degree in Telecommunications, Faculty of engineering

Project Management Certification is a plus

**Experience**

7-8 years experience in the Telecommunication field.

**Skills and abilities**
- Strong understanding of telecommunication networks, protocols, and various technologies
- Possess a profound understanding of various network technologies including 2G, 3G, LTE, VoLTE, and OTT with a solid grasp of key metrics at different layers (Layer 2, Layer 3, etc.). Additional knowledge of 5G is a notable advantage.
- Mastery expertise in handling similar projects with the Proficiency shown with Infovista benchmarking tools measurements tools such as TEMS PARAGON, TEMS Pocket, besides TEMS Discovery.
- Proven expertise in handling similar projects, encompassing BM tools implementation, validation, and ensuring server functionality to meet defined objectives, showcases a comprehensive skill set that aligns well with the responsibilities of the On-Site Support Telecommunication Benchmarking Measurements Tools Specialist
- Familiarity with ticketing systems used to log, track, and manage technical issues with suppliers and internal teams.
- Proficiency in SQL (Structured Query Language) for managing and querying databases.
- Proficiency in scripting languages (e.g., C++, Python, PowerShell) to automate tasks/reports and enhance efficiency in managing benchmarking tools and systems.
- Strong familiarity with various operating systems, including Windows, Windows Server a



  • مصر, Egypt اورنچ مصر Full time

    About the job Sr. Technician, QoS Benchmarking Projects & NW validations **Purpose of the job** Performing Voice & Data Benchmarking drive test measurements activities over all Egypt Main Axes, Travel Roads & Hotspots on regular basis Benchmarking Campaigns for Orange network performance and validation against competitors that help to have an On-site...


  • مصر, Egypt اورنچ مصر Full time

    About the job Supervisor, QoS Benchmarking Projects & Network validations **Purpose of the job** The Network Performance Assessment Specialist plays a pivotal role in ensuring an exceptional customer experience by conducting regular Voice and Data benchmarking measurement campaigns across Main Axes, Travel Roads, and Hotspots. This critical function...


  • مصر, Egypt اورنچ مصر Full time

    About the job Sr. Supervisor, QoS Benchmarking Projects & Network validations **Purpose of the job** The Network Performance Assessment Specialist plays a pivotal role in ensuring an exceptional customer experience by conducting regular Voice and Data benchmarking measurement campaigns across Main Axes, Travel Roads, and Hotspots. This critical function...


  • مصر, Egypt Orange Egypt Full time

    **Purpose of the job** Specialized role is to ensure the seamless integration, efficient utilization, and effective management of benchmarking tools and related systems. By providing technical support, training, troubleshooting, and continuous improvement of processes, this role ensures accurate data collection, reliable analysis, and valuable reporting for...


  • مصر, Egypt Orange Egypt Full time

    **Purpose of the job** The Network Performance Assessment Specialist plays a pivotal role in ensuring an exceptional customer experience by conducting regular Voice and Data benchmarking measurement campaigns across Main Axes, Travel Roads, and Hotspots. This critical function involves meticulously evaluating network performance, identifying areas for...


  • مصر, Egypt Orange Egypt Full time

    **Purpose of the job** The Network Performance Assessment Specialist plays a pivotal role in ensuring an exceptional customer experience by conducting regular Voice and Data benchmarking measurement campaigns across Main Axes, Travel Roads, and Hotspots. This critical function involves meticulously evaluating network performance, identifying areas for...


  • مصر, Egypt Orange Egypt Full time

    **Purpose of the job** Performing Voice & Data Benchmarking drive test measurements activities over all Egypt Main Axes, Travel Roads & Hotspots on regular basis Benchmarking Campaigns for Orange network performance and validation against competitors that help to have an On-site vision of the exact customer experience & identify a true network performance....

  • IT Qos

    6 months ago


    مصر, Egypt Orange Full time

    Manage and lead the IT QoS & UX team. - Monitoring the quality level of the team performance from quality assurance perspective and identify areas of improvement to minimize the gaps. - Responsible for providing periodic reports and analyze both team and individual performance. - Responsible on working on new initiatives to improve the customer experience...


  • مصر, Egypt Vodafone Full time

    **Role purpose**: - Own monthly dashboard reported to region CTO regarding technology strategy progress per market, Responsible for OHP submission monthly cycle, Verify with the OHP Admin that the new submission is open to all the markets, Send out a communication to the markets with deadline, any specific indication, possible new KPIs, something to...

  • Supervisor, Qos

    6 months ago


    مصر, Egypt اورنچ مصر Full time

    About the job Supervisor, QoS & CEM Infrastructure & PM **Purpose of the job** Ensure availability and smooth operation and administration of the visibility layer equipment (Gigamon). In addition to coping with network expansions, in addition to the Network Performance Management **Duties and responsibilities** - **Gigamon System Operation**: - _ Ensure...


  • مصر, Egypt Vodafone Full time

    **Role purpose**: - Perform Business Analysis and Data Management across Networks Centres, collating relevant information around technology metrics, financial data and HC data, consolidating business reporting and dashboards, validating consistency of data and producing recommendations for OPC and Networks Management team. - Lead a team of business managers...


  • مصر, Egypt Orange Business Full time

    **About the role**: - Validate the detailed technical design of complex VPN Implementations. - Accountable for the right-on-time and right-first-time error-free for basic & full configuration for new implementations for MPLS & SD-WAN connections. - Perform provisioning & meshing function for new implementations. - Perform router configuration, activation...

  • Security Sdwan Expert

    6 months ago


    مصر, Egypt Orange Full time

    Key tasks and responsibilities: - Troubleshooting and resolving high complexity customer faults. - Provide next level technical support for SDWAN as a service. - Perform service changes by assessing risk and implementing requests reported within the agreed Change Management process through Orange Change tools. - Resolve service problems by performing root...


  • مصر, Egypt Talent Pal Full time

    Expertise France is the public agency of French international technical cooperation. The agency operates around four priorities: - democratic, economic and financial governance; - security and stability of countries in crisis/post-crisis situations; - sustainable development; - strengthening health systems, social protection and employment. In these areas,...

  • Cmms Expert

    6 months ago


    مصر, Egypt Staff Arabia Full time

    Excellent Rail Job Vacancies in Saudi Arabia & Qatar **CMMS Expert** **Jobs General Requirements**: - 5 to 15 years Middle East experience preferably (Depend on role) in a similar position. - Exposure to modern rail/metro systems. - Exposure to international projects. - Confidence to work as part of a team - The ability to take the initiative and put...


  • مصر, Egypt Orange Full time

    **votre rôle**: 1- Development of non-regression tests for new Network releases (Cisco, Fortinet, VMWARE, etc...) Collaborate with product owners to understand the requirements and specifications of new Cisco releases. Develop and maintain non-regression tests using the RobotFramework, Jenkins, and Python. Execute tests and analyze results to ensure the...


  • مصر, Egypt DS DeepSource GmbH Full time

    He or she must **demonstrate strong hands-on** and relevant working experience and skills at one or more of the following core competencies: Microsoft Modern Workplace solutions around Modernized Endpoint, Zero-Trust Security model, Teamwork, Messaging, and a plus for Cloud Adoption Framework (CAF). **Responsibilities**: Delivery (Post-Sales): -...

  • Quality Manager

    6 months ago


    مصر, Egypt Power System Projects Co. (PSP) Full time

    Establish and implement a PMC Quality Plan outlining objectives, quality systems, audits, and reviews together with related/referenced procedures. - Ensure that the company has developed a project specific quality plan in accordance with ISO-9001:2000 requirements and monitor to ensure compliance with the approved quality plan. - Review all the project...

  • Senior Project Manager

    6 months ago


    مصر, Egypt Future Group Full time

    **Exciting Opportunity: Senior Project Manager at Future Group**: We are delighted to announce an open position for a **Senior Project Manager** at **Future Group**, a leading figure in the **Translation & Localization** industry since 1994. With our extensive network spanning North & Latin America, Asia, Europe, and MEA, we are proud to set the benchmark in...

  • Team Leader

    6 months ago


    مصر, Egypt Orange Full time

    Present connectivity development in the BUILD of connectivity services (VPN, Internet) in conjunction with marketing and security experts. Monitor technological developments with suppliers in order to develop new services or evolutions, in conjunction with the marketing teams. Design the technical architecture of the services. Design and test the...