Sr. Supervisor, Mobile Voice Qos

About the job Sr. Supervisor, Mobile Voice QoS & CEM **Purpose of the job** - Assessing the network performance through regular Voice and Data benchmarking campaigns in order to ensure superior customer experience, identify related network quality problems and evaluate customer perception among competition. - Providing adequate reports to identify & analyze...

About the job Sr. Supervisor, Mobile Voice QoS & CEM **Purpose of the Job** Providing, supporting and analyzing quality of service and customer experience management domains covered by the QoS team. **Duties and Responsibilities** 1. Troubleshoot signaling related problems for CS core interfaces IuCS, A,MAP and all roaming interfaces etc 2. Responsible...

About the job Sr. Supervisor, VAS & IN QoS **Purpose of the job** - Leading the VAS/IN QoS monitoring activities through the available tools and Dashboards focusing on SMS, MMS, short numbers, SDP, AIR, Orange Money, Portal and Mobile Apps. Besides, supporting the development of in-house tools to closely monitor the different VAS & IN KPIs (servers,...

About the job Sr. Supervisor, Data Network QoS **purpose of the job** Responsible for evaluating, monitoring and troubleshooting all the performance aspects of the services carried over the Data Network, End to End, across/from the Data Network perspective. **Duties and responsibilities** - Data Network E2E Quality of Service Health Check Reporting. -...

About the job Sr. Supervisor, Converged Core IP Data Network Engineering **Purpose of the Job**: **Planning, deploying and maintaining converged IP/MPLS backbone interconnecting Orange Fixed and Mobile sites and carrying various Core, Voice, Mobile & Fixed Data services; as well as fulfilling OEG internal customers business needs by delivering****...

**Purpose of the job** - Leading the VAS/IN QoS monitoring activities through the available tools and Dashboards focusing on SMS, MMS, short numbers, SDP, AIR, Orange Money, Portal and Mobile Apps. Besides, supporting the development of in-house tools to closely monitor the different VAS & IN KPIs (servers, licenses, service performance.) - Following-up the...

About the job Sr. Technician, QoS Benchmarking Projects & NW validations **Purpose of the job** Performing Voice & Data Benchmarking drive test measurements activities over all Egypt Main Axes, Travel Roads & Hotspots on regular basis Benchmarking Campaigns for Orange network performance and validation against competitors that help to have an On-site...

**Purpose of the Job**: Planning, deploying and maintaining converged IP/MPLS backbone interconnecting Orange Fixed and Mobile sites and carrying various Core, Voice, Mobile & Fixed Data services; as well as fulfilling OEG internal customers business needs by delivering**** end-to-end IP connectivity solutions for different Voice and Data...

About the job Sr. Supervisor, QoS Benchmarking Projects & Network validations **Purpose of the job** The Network Performance Assessment Specialist plays a pivotal role in ensuring an exceptional customer experience by conducting regular Voice and Data benchmarking measurement campaigns across Main Axes, Travel Roads, and Hotspots. This critical function...

About the job Lead, Mobile QoS & CEM systems **Purpose of the Job** QoS & CEM Systems Software Engineer, responsible for the development and implementation of the CEM (Customer Experience Management) system architecture. Maximize the rate at which data from probes, logs, agents and other sources is ingested and aggregated with exceptional cost-efficiency....

About the job Supervisor, QoS Benchmarking Projects & Network validations **Purpose of the job** The Network Performance Assessment Specialist plays a pivotal role in ensuring an exceptional customer experience by conducting regular Voice and Data benchmarking measurement campaigns across Main Axes, Travel Roads, and Hotspots. This critical function...

**Role purpose**: To design Voice Core CS and IMS network services and solutions through liaising with different business domains to capture business requirements and customer’s needs, the role include Communications with virtual technology teams during the design and implementation of the new services and solutions, helping decision making by Key...

**Role purpose**: This role is part of the centralised IT team in Vodafone Shared Services. The Data NW & Voice Sr. Team lead owns, supports and manages VSS Network & Voice connectivity domains for the entire VOIS EG organisation, The role is responsible to ensure scalability, sustainability, consistency in VOIS wide Network and compliancy to Vodafone Group...

Dsquares as one of the leading loyalty and rewards solutions' provider in MEA, working with many well-known clients such as Vodafone, Visa, Mastercard, Coca Cola, P&G, Exxon Mobil, Uber and many others is looking for a **Sr. Mobile Developer **to join our tech team who'll be working on mobile platforms, translating code to apps, adding and optimizing...

**Role purpose**: to design Voice Core network services (CS, IMS. Fixed voice, etc) and solutions through liaising with different business domains to capture business requirements and customer’s needs, the role include leading and managing virtual technology teams during the design and implementation of the new services and solutions, leading solution...

**Purpose of the job** - Handling the inbound & outbound roaming agreements, implementing the international and interconnect WOs and handling the customer compliant regarding roaming & interconnects complaints **Duties and responsibilities** - Revise and monitor 24/7 infobip KPIs to assure no impact /revenue losses of the legitimate traffic (International &...

**Role purpose**: to design Voice Core network services (CS, IMS. Fixed voice,..etc) and solutions through liaising with different business domains to capture business requirements and customer’s needs, the role include leading and managing virtual technology teams during the design and implementation of the new services and solutions, leading solution...

**Description**: As a Mass Segment Sr Specialist you will be responsible to deliver a variety of propositions within the Mass Segment calendar delivering on defined KPIs **Job Responsibility**: - Responsible for brainstorming and developing propositions addressing a defined business challenge or opportunity - Sustain an ongoing relationship with...

**Description**: As a SOC Voice Core Supervisor coaches and leads the SOC Core Team to ensure Core technical support delivery to our internal/external customers, according to the agreed upon standards. **Job Responsibility**: - Ensure Efficient Network Monitoring/ Escalation and Troubleshooting - Network Monitoring and escalation 24/7 - Manage and assure...

About the job Sr. Supervisor, Business Development **Purpose of the job** Lead the digital payments plan & activities across all digital channels in cooperation with internal and external stakeholders **Duties and responsibilities** - Identify strong potential prospects using initiative and creativity, to generate outbound lead opportunities to meet the...