Sr. Supervisor, Mobile Voice Qos

About the job Sr. Supervisor, Mobile Voice QoS & CEM **Purpose of the Job** Providing, supporting and analyzing quality of service and customer experience management domains covered by the QoS team. **Duties and Responsibilities** 1. Troubleshoot signaling related problems for CS core interfaces IuCS, A,MAP and all roaming interfaces etc 2. Responsible...

**Purpose of the job** - Assessing the network performance through regular Voice and Data benchmarking campaigns in order to ensure superior customer experience, identify related network quality problems and evaluate customer perception among competition. - Providing adequate reports to identify & analyze network performance in different areas and ensure...

About the job Sr. Supervisor, VAS & IN QoS **Purpose of the job** - Leading the VAS/IN QoS monitoring activities through the available tools and Dashboards focusing on SMS, MMS, short numbers, SDP, AIR, Orange Money, Portal and Mobile Apps. Besides, supporting the development of in-house tools to closely monitor the different VAS & IN KPIs (servers,...

About the job Sr. Supervisor, Converged Core IP Data Network Engineering **Purpose of the Job**: **Planning, deploying and maintaining converged IP/MPLS backbone interconnecting Orange Fixed and Mobile sites and carrying various Core, Voice, Mobile & Fixed Data services; as well as fulfilling OEG internal customers business needs by delivering****...

About the job Sr. Supervisor, Data Network QoS **purpose of the job** Responsible for evaluating, monitoring and troubleshooting all the performance aspects of the services carried over the Data Network, End to End, across/from the Data Network perspective. **Duties and responsibilities** - Data Network E2E Quality of Service Health Check Reporting. -...

**Purpose of the job** - Leading the VAS/IN QoS monitoring activities through the available tools and Dashboards focusing on SMS, MMS, short numbers, SDP, AIR, Orange Money, Portal and Mobile Apps. Besides, supporting the development of in-house tools to closely monitor the different VAS & IN KPIs (servers, licenses, service performance.) - Following-up the...

About the job Sr. Technician, QoS Benchmarking Projects & NW validations **Purpose of the job** Performing Voice & Data Benchmarking drive test measurements activities over all Egypt Main Axes, Travel Roads & Hotspots on regular basis Benchmarking Campaigns for Orange network performance and validation against competitors that help to have an On-site...

**Purpose of the Job**: Planning, deploying and maintaining converged IP/MPLS backbone interconnecting Orange Fixed and Mobile sites and carrying various Core, Voice, Mobile & Fixed Data services; as well as fulfilling OEG internal customers business needs by delivering**** end-to-end IP connectivity solutions for different Voice and Data...

About the job Sr. Supervisor, QoS Benchmarking Projects & Network validations **Purpose of the job** The Network Performance Assessment Specialist plays a pivotal role in ensuring an exceptional customer experience by conducting regular Voice and Data benchmarking measurement campaigns across Main Axes, Travel Roads, and Hotspots. This critical function...

About the job Lead, Mobile QoS & CEM systems **Purpose of the Job** QoS & CEM Systems Software Engineer, responsible for the development and implementation of the CEM (Customer Experience Management) system architecture. Maximize the rate at which data from probes, logs, agents and other sources is ingested and aggregated with exceptional cost-efficiency....

About the job Sr. Supervisor, Mobile Core Data Network Operations &Support **Job brief**: Responsible for the support, implementation, and operations of the Core Data Network equipment serving OEG commercial and enterprise needs. Provide 24X7 level support for Routing and Security problems in the Core DN. Implement new projects for different teams that are...

About the job Supervisor, Converged Core Roaming & Interconnect Ops & Support **Purpose of the job** - Handling the inbound & outbound roaming agreements, implementing the international and interconnect WOs and handling the customer compliant regarding roaming & interconnects complaints **Duties and responsibilities** - Revise and monitor 24/7 infobip KPIs...

About the job Supervisor, QoS Benchmarking Projects & Network validations **Purpose of the job** The Network Performance Assessment Specialist plays a pivotal role in ensuring an exceptional customer experience by conducting regular Voice and Data benchmarking measurement campaigns across Main Axes, Travel Roads, and Hotspots. This critical function...

**Role purpose**: To design Voice Core CS and IMS network services and solutions through liaising with different business domains to capture business requirements and customer’s needs, the role include Communications with virtual technology teams during the design and implementation of the new services and solutions, helping decision making by Key...

**Purpose of the Job** QoS & CEM Systems Software Engineer, responsible for the development and implementation of the CEM (Customer Experience Management) system architecture. Maximize the rate at which data from probes, logs, agents and other sources is ingested and aggregated with exceptional cost-efficiency. Allows real-time analytics and visualizations...

**Role purpose**: to design predominantly Voice Core network services (CS, IMS. Fixed voice,..etc) and solutions through liaising with different business domains to capture business requirements and customer’s needs, the role includes leading and managing virtual technology teams during the design and implementation of the new services and solutions,...

**Role purpose**: to design Voice Core network services (CS, IMS. Fixed voice, etc) and solutions through liaising with different business domains to capture business requirements and customer’s needs, the role include leading and managing virtual technology teams during the design and implementation of the new services and solutions, leading solution...

**Purpose of the job** - Handling the inbound & outbound roaming agreements, implementing the international and interconnect WOs and handling the customer compliant regarding roaming & interconnects complaints **Duties and responsibilities** - Revise and monitor 24/7 infobip KPIs to assure no impact /revenue losses of the legitimate traffic (International &...

**Role purpose**: to design Voice Core network services (CS, IMS. Fixed voice,..etc) and solutions through liaising with different business domains to capture business requirements and customer’s needs, the role include leading and managing virtual technology teams during the design and implementation of the new services and solutions, leading solution...

About the job Sr. Supervisor, Employee Relations **Purpose of the job** Implementing and enforcing company policies and standards of conduct to ensure a challenging, consistent, fair, firm, healthy, ethical, and productive work environment. **Duties and Responsibilities** Ensure that the company's core values are being upheld internally and promoted...