Supervisor, Qos

1 week ago

مصر, Egypt اورنچ مصر Full time

About the job Supervisor, QoS & CEM Infrastructure & PM

**Purpose of the job**

Ensure availability and smooth operation and administration of the visibility layer equipment (Gigamon). In addition to coping with network expansions, in addition to the Network Performance Management

**Duties and responsibilities**
- **Gigamon System Operation**:

- _ Ensure availability of Gigamon packet Brokers in all core sites_
- _ Checking the status of the HW modules_
- _ Checking system event logs and act accordingly_
- _ Checking active alarms and alarms log and act accordingly_
- _ Check the status of the input and output ports of each packet broker equipment_
- _ Check the Rx level at the input ports of each Packet Broker_
- _ Install SW release upgrades and update patches_
- ** Gigamon System Administration**:

- _ Organize access to the system_
- _ Manage the accounts and access privilege to the system_
- _ Monitor the activities done by users on the system_
- _ Observe the resources utilization of the FM server_
- _ Check for utilization of ports at both input and output ports_
- _ Optimize the filtration rules according to the needs_
- _ Understand the new system features and utilize them efficiently_
- _ Backup the system configurations for emergency situations (and update with each change)_
- ** Gigamon System Integration**:

- _ Follow up running expansions of Orange network_
- _ Understand the network topology and determine the best tapping points_
- _ Assign the proper type of TAPs for use in each case according to network connections_
- _ Plan for the connections for the inputs according to network expansion_
- _ Check for the requirements for the destination monitoring systems in-terms of the filtration rules and number/types of links required_
- ** Gigamon System Troubleshooting**:

- _ Detect the root cause of any fault appears _
- _Run diagnostics tests according to system documentation_
- _ Test the status of the input ports on the system GUI_
- _ Measure the power level physically on the links, if needed_
- _ Check for and historic logs that may help in detecting the cause of fault_
- _ Organize with the related teams from both input and output sides for mutual testing_
- _ Replace any faulty HW parts_
- _ Arrange with the supplier in case of high level support required_
- _ Install any correction SW patch required_
- ** Gigamon System capacity planning**:

- _ Check for the actual loads versus the purchased capacity per PB device_
- _ Estimate the needed capacity per site based on the network growth roadmap_
- _ Optimize the capacity by removing any unuse/obsolete links_
- _ Collaborate with platform owners to get the traffic forecast and new topology in early stage of the project planning_
- ** Network Performance Management System**:

- _ Operation and Administration of the MPLS network monitoring system_
- _ Ensure for the availability of the KPIs and output of the system_
- _ Organize the access to the system_
- _ Manage user accounts rules and privileges_

**Job specification**

**Education**

University degree Faculty of Engineering-Communications Dept

**Experience**

6 years in telecommunications and Core Data Network field, preferable in the following fields (GSM, DCS, GPRS, Data or similar systems)

**Skills and abilities**
- knowledge of GSM/UMTS systems and protocols
- knowledge of Data Network protocols
- Ability to work under pressure & having a pro-active personality.
- Good mastering the English language.
- knowledge of all interfaces/protocols
- Presentation/communication skills (Inter and intra team)
- High analytical mentality with excellent problems solving skills
- Excellent report writing ability

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