Help Desk Representative
3 months ago
About NCR Atleos
NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.
Incident management and handling, as well as remote support service for bank clients.
Management and handling of outgoing and incoming calls for remote technical assistance service and incident management.
Generation of reports for assigned clients.
ATM Incident Management is responsible for monitoring, logging, and escalating on incidents Spain customers with over 6000 ATMs in their fleet. Working with other internal teams to resolve variety of day to day problems to meet customer demands. High attention and common sense must be used in every part or out job to resolve problems in most efficiency way
Offers of employment are conditional upon passage of screening criteria applicable to the job.
EEO Statement
NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.
Statement to Third Party Agencies
To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.
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