Customer Service Specialist
2 days ago
Providing face to face in office meeting with the customers to discuss customers’ claims, inquiries, requests and complaints.
- Handle angry customers in professional way (V.I.O.) to contain the situation and lead it into cooling-down.
- Listen to customers carefully and classify customer’s objectives in order to assign the suitable prompt action.
- Form solid link between external customers and internal customers in order to clarify and solve any situation.
- Filing required interactions submitted by our customers through CRM platform addressing concerned dept.
- Initiate and handle VGM accounts in coordination with our IT team, informing the customers with the needed requirements and verify their data.
- Provide constant help regarding VGM possible challenges.
- Acting as MTS customer service & help desk at Sokhna branch.
- Coordinate with Customs authorities in order to recognize and adhere to Customs needs and requirements.
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Specialist, Customer Services
3 weeks ago
مصر, Egypt Dell Technologies Full timeSpecialist, Customer Services Join us as a Customer Services Specialist on our Product Services team in Cairo to do the best work of your career and make a profound social impact. What you’ll achieve As a Customer Services Analyst, you will be the customer advocate, ensuring complex issues are taken care of quickly and efficiently while providing the...
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Customer Service Specialist
1 day ago
مصر, Egypt Teleperformance Full time**Hiring Fluent English Speakers (Customer Service Specialists)** - NET salary 8000EGP - Transportation Provided - Social and medical insurance - 1K overnight allowance - chance to be promoted after 6 months and free training course - Training paid - Morning shifts ( Mohndseen site) limited seats **Requirements**: - Grads and drop outs - ready to start -...
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Customer Service Specialist
4 days ago
مصر, Egypt LyondellBasell Industries Full timeLocation: EG- Req ID: 85451- Facility: CAIRO-490- Department: Customer Service Team Turkey-O&P- Division: Olefins and Polyolefins, Refining and Su**Basic Function**: The Customer Service Specialist manages the accurate and timely execution of the order fulfillment process for customers. The jobholder is the main point of contact for all customer related...
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Digital Customer Service Specialist
7 days ago
مصر, Egypt Anasia Full time**Digital Customer Service Specialist** **Job Type**: Full Time **Location**: Cairo, Egypt **Category**: Customer Service **Qualifications**: - Bachelor’s degree - Excellent communication skills - Problem-solving skills - Ability to multitask and prioritize effectively - Proficiency in using various social media platforms - Experience in social media...
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Telesales Specialist
5 days ago
مصر, Egypt Service First CX Full time**About Us** Service First CX is a World Class Multinational Company with strategic locations around the globe providing an elevated Customer Experience to benefit businesses with exceptional customer engagement. This is a full-time Job on-site for a Loan Specialist located in New Cairo. The Loan Specialist will be responsible for Handling all activities...
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Customer Service Specialist
5 days ago
مصر, Egypt LyondellBasell Industries Full timeThe Customer Service Specialist manages the accurate and timely execution of the order fulfillment process for customers. The jobholder is the main point of contact for all customer related issues. This encompasses order receipt, customer stock forecasting, and coordination of product and transport availability, timely delivery, documentation, handling of...
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Customer Service
2 weeks ago
مصر, Egypt I Can Read Corp. Full time**Job Requirements** Essential Qualifications and Experience - University Degree in a relevant discipline. - Fresh grads are welcome or 1 to 3 year experience as a customer service and/or call center. - Very Good in Arabic & English (Reading, Writing & Oral) - Very good computer skills - Alexandria resident is a must Desirable Qualifications and...
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Customer Service Specialist
1 week ago
مصر, Egypt Aerial Optic Full time**I CARE** , Integrity, Commitment, Advocacy, Respect, Excellence. To some, these may be mere words, remnants of a time when companies embraced their history and delivered on their promises. At Aerial Optic, LLC we live these Core Values every day. **Position Description**: The Customer Service Specialist will interact with the company’s customers by...
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English Customer Service Specialist
2 weeks ago
مصر, Egypt Teleperformance Full time* TeleperformanceEgypt is Hiring Now English Customer Service Specialist to get hired immediately. **Requirements**: - Fluent English Speakers (B2). - Graduates & Dropouts - Clear Military Status for men. Working Conditions - Rotational Shifts, Max Shift for girls ending 2AM - 2 Days OFF Weekly - 9 working hours including an hour break - Site: New...
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English Customer Service Specialist
7 days ago
مصر, Egypt Teleperformance Full time**#TeleperformanceEgypt is Hiring Now English Customer Service Specialist to get hired immediately with highest salary in the market 13.5K NET.** **Requirements**: - Fluent English Speakers (B2). - Graduates & Dropouts - Clear Military Status for men. Working Conditions - Rotational Shifts, Max Shift for girls ending 2AM - 2 Days OFF Weekly - 9 working...
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Customer Service Representative
4 weeks ago
مصر, Egypt Sutherland Global Services Full timeSutherland Cairo is hiring customer service professionals for AT&T account! We're looking for talented and motivated agents to join our team of customer service specialists. We offer a competitive salary and benefits package, including: - 24/7 transportation (Door-to-door transportation after 8:00 pm for girls) - highest salary in the market starting from...
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Customer Support Specialist
3 weeks ago
مصر, Egypt CEQUENS Full timeWe are looking for a Customer Support Specialist to assist our customers with technical problems when using our products and services. Customer Support Specialist responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities. **Responsibilities** - Act as Single Point of Contact to...
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مصر, Egypt Vara Full timeWhat we do As the first company from Europe’s leading AI venture studio Merantix, Vara has grown since 2018 to become a 30-member international team. Our diverse team consists of highly motivated and ambitious entrepreneurs, healthcare professionals, and technology experts. To strengthen our team in expanding to Egypt, we are looking for you as a...
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Customer Experience Specialist
7 days ago
مصر, Egypt MazAid Full timeWe are looking for an enthusiastic and dedicated customer experience specialist to enhance our customer experiences. You will be tracking all points of customer engagement, addressing customer queries, and identifying ways to improve our customer services and collaborate with internal departments to optimize customer services and brand awareness. - Nurturing...
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Customer Experience Specialist
2 weeks ago
مصر, Egypt Tagaddod Full time**The role of a customer experience (CX) specialist is to ensure that the telesales/customer service agent follows a buyer-centric approach and delivers a smooth, unfragmented and consistent customer experience across all touchpoints and at all stages of the customer journey. A customer experience specialist is responsible for keeping track of customer...
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Customer Onboarding Specialist
1 week ago
مصر, Egypt Rewaa Full time**Job Overview**: The Customer Onboarding Specialist will set up customers for immediate success by facilitating the implementation process for new accounts. As a Customer Onboarding Specialist, you will educate new customers, and ensure smooth adoption of our products and services. Rewaa prioritizes delivering an amazing customer experience and this is the...
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Customer Support Specialist
4 weeks ago
مصر, Egypt Teleperformance Full timeWe are looking for a Customer Support Specialist to assist our customers with technical problems when using our products and services. Customer Support Specialist responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities. To be successful in this role, you should be an excellent...
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Customer Service Representative
3 weeks ago
مصر, Egypt Fast & Accurate Full time**Position Summary**: Customer service specialist is responsible for handling all customer communications. This position manages all communications with client and updating throughout the shipment process. **Job Responsibilities as follows but not limited to**: - Ensure accurate and timely data entry into our operating system. - Submitting weekly report to...
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Customer Success Specialist
4 weeks ago
مصر, Egypt ArabyAds Full timeWe are looking for a Customer Success Specialist to help us improve the experience of our users. You will accomplish this by training and supporting our customers and resolving our customers’ pain points. - Analyzing customer issues, developing necessary actions, and ensuring optimal levels of customer satisfaction to provide appropriate support for the...
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French Customer Service
7 days ago
مصر, Egypt MICO WORLD Full timeMICO WORLD is a world-leading open social platform founded in 2014. We are dedicated to creating unbeatable, high-quality, and diverse social products worldwide, which provide accessible and robust social experiences to millions of users in over 150 countries and regions. With our products, users can enjoy video and voice chats, live streaming, games, and...