Customer Success Analyst

7 months ago


مصر, Egypt Flex Living Full time

**About Flex Living**:
Flex Living is on a mission to transform the rental sector globally. We believe that renting a home should be as easy as buying an item from Amazon. Giving tenants the option to easily rent anywhere in the world and giving landlords simple, hassle-free property management without excessive management fees. We are building a small and dynamic team of A-Players, who are committed to growth and ready to scale Flex Living to a global powerhouse in its sector. We believe in rewarding ambition and promoting from within.

**About the Role**:
This is an fully-remote entry-level position, for someone wanting to start their career in the PropTech industry. You will undertake various tasks and learn how a high-growth company gets built from the ground up. By working directly with the founders there will be ample development and growth opportunities.
- Communicating with new and existing customers to provide:

- Quotes on available properties
- Check-in and check-out assistance
- Maintenance support
- Complaints handling and resolution

**About you**:

- Must have: English Written and spoken - Fluent or Native
- Another language: Spanish, French, Arabic - Fluent or Native
- Have excellent verbal and written communication skills
- Be hard-working and have a positive attitude
- Have a team mentality
- Have a passion for providing optimal service
- Be willing to solve problems creatively, collaboratively and also independently.

**Salary**: [$600 - $900 depending on experience]

**Salary**: E£22,800.00 - E£34,200.00 per month



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