Vodafone Egypt- Customer Care Advisor

**What you do** Our Care Advisors support customers in many different languages and are the first point of contact of our clients worldwide (including brokers and medical providers). The Care Advisors must anticipate and meet the needs of our clients as well as coordinate interdepartmental work, consistently delivering a high quality service and committing...

**Role Purpose**: - Budgeting - Performance Analysis - Business case - Product profitability **Key Accountabilities & Decision Ownership**: - Managing team supporting decision making to customer care through structured analysis of financials and non-financial data. - Planning and forecasting : Lead & prepare customer care annual budget and quarterly...

**Job Discerption**: Act as the decision support function for the Customer Care department and will be Responsible for Customer care short - & long-term planning, analysis and ensure alignment and integrity with strategic directions of the department for Vodafone Egypt, Vodacom & Vodafone group. - Provide reports, assumptions and support to create financial...

**Role Purpose**: - Managing team supporting decision making to customer care through structured analysis of financials and non-financial data. - Planning and forecasting : Lead & prepare customer care annual budget and quarterly rolling forecast. - Month end closing : monthly financials to Analyse and evaluate the actual figures vs the forecast to identify...

**Role purpose**: As a customer escalation support you will provide a single point of contact for designated complex customers from Large corporate. As a result, you will be engaging with all Vodafone stakeholders to manage all queries related customer support activities. **Key accountabilities and decision ownership**: - Responsible for managing and...

Step into our world of creativity and joy! Customer Care Representative - Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with kindness and humility, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions that make people look and feel good....

**We are Hiring Customer Care Agents at Teleperformance Egypt!** (English Accounts) - **Key Responsibilities**:_ - Responding to customer inquiries via phone and providing accurate information. - Maintaining a deep understanding of the company’s products and services to assist customers, Resolving their inquiries and concerns effectively. - Documenting...

**YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.**: Would you like to become part of the world's most international company? A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people...

Customer Care Coordinator are the first contact point and will welcome/ greet the customer/ patients at the welcome desk/ reception desk. - Manage front desk operations: Make sure that all customers/ patients be given the right service, conducts and, ensuring efficient and timely processing of patients, ensure smooth patient check-in and check-out. Obtains...

Customer Care Representative - Shift: 9-hour rotational shift including a 1-hour break & 2 days off. - Last shift for females ends at 2 AM. - Location: New Cairo or Mohandseen - Salary: up to 15K EGP including KPIs. Other benefits: - Social insurance. - Medical insurance. - Career Path throughout an internal development program. - Overnight allowance. -...

**Job Discerption**: **Department: Customer Care** **Vacancy Band:H1** - Customer Support: Provide exceptional customer support for Vodafone Egypt home compound customers, offering comprehensive information and resolving inquiries related to products and services. - Technical Support: Deliver second-line technical support for triple-play services, ensuring...

We are seeking a dynamic and motivated **Bancassurance Sales Advisor** **Key Responsibilities**: - Develop and maintain strong relationships with bank staff to generate leads and referrals. - Provide expert advice to customers on various insurance products and services. - Conduct sales presentations and follow up on leads provided by the bank. - Meet and...

**Role purpose**: The Customer Program Manager is responsible for leading large customer facing Projects/programmes across multiple domains on behalf of Vodafone for our Enterprise Customers, leading complex multi-party teams, taking responsibility at board level The Customer Program Manager will have day to day accountability on project team leading...

**Role Purpose**: The Customer Program Manager is responsible for leading large customer facing Projects/programmes across multiple domains on behalf of Vodafone for our Enterprise Customers, leading complex multi-party teams, taking responsibility at board level The Customer Program Manager will have day to day accountability on project team leading...

**Job Title: Economic Growth Advisor** Vistant (formally PMCG), recognized as one of the fastest growing companies across the country and the region by Inc. 5000, Financial Times, Washington Technology, and the Baltimore Business Journal, is a public-sector management consulting firm serving federal international development, healthcare, and social services...

**Role Purpose**: The customer Project Manager is responsible for leading customer facing Complex E2E projects across multiple domains on behalf of Vodafone for our Enterprise Customers, leading multi-party teams, taking responsibility at board level. The Customer Project Manager will have day to day accountability on a project team supporting and leading...

**Role Purpose**: The Customer Senior Project Manager is responsible for leading large customer facing Projects/programmes across multiple domains on behalf of Vodafone for our Enterprise Customers, leading complex multi-party teams, taking responsibility at board level The Customer Senior Project Manager will have day to day accountability on project team...

**We help the world run better** At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and...

**THE POSITION**: We are looking for a Specialty Care Partner based in Egypt. This position will be responsible in effectively representing and promoting Boehringer Ingelheim (BI) core products to existing and potential customers, by presenting the benefits of BI products, with the objective of maximizing sales revenue and increasing market share. Key...

**Role purpose**: The Customer Project Manager has a critical role in leading customer-facing complex end-to-end projects for Vodafone's Technology Enterprise Customers (Vodafone Germany). They are responsible for managing multi-party teams and typically oversee complex IT solutions (Fixed networks, Unified comms, security, Cloud computing ,etc ) that aim to...