Customer Delivery Project Manager vois

2 months ago


القاهرة, Egypt Vodafone Full time

**Role Purpose**:
The customer Project Manager is responsible for leading customer facing Complex E2E projects across multiple domains on behalf of Vodafone for our Enterprise Customers, leading multi-party teams, taking responsibility at board level.

The Customer Project Manager will have day to day accountability on a project team supporting and leading Enterprise customer delivery with up to total of 10+ million Euros TCV annually.
The Customer Project Manager is responsible for setting the governance controls for the project, ensuring these align to corporate, customer and local standards, with strong emphasis on assurance and gate reviews, defining the project costs, operational budgets, staffing requirements, project resources and project risk & change strategy.
The Global Project Manager is accountable for ensuing that the project and all interrelated projects, dependencies, assumptions and risks are identified, stakeholder buy in achieved, stage plans created, managed and reported though the lifecycle of the project, emphasis on alignment to Time, Cost and Quality.

Accountable for ensuring that all Projects and their component parts adhere to the mandated Vodafone best practice methodology and processes. Engage with and seek improvements to processes at all times. Ensure all project team members are following methodology and processes. Provide leadership & contribution to all Vodafone Process & Methodology discussions/workshops that affect management of projects.
Accountable for acceptance into live service, mitigating impact of risk to both the customers and Vodafone’s operational business.

**Key accountabilities and decision ownership**:

- Vision, Planning and Control
- Communicates the High Level Vision for the projects and the customers “desired” future state. Designs the delivery capability to deliver the project
- Creates a detailed project/programmes plan, using Transformational Flows, identifying the resources required, project interdependencies and critical path, including all the activities that the business need to do to prepare for new technical or business components
- identifying the projects within the Project plan
- Create cost estimated for the business
- Ensure that all project work streams and project plans are integrated within the overall project plan.
- Manage and control the performance of the project plan. Identify and embed measurable project outcomes & critical success factors into the project plan
- Formulate and manage stakeholder communications plans
- Plan & Manage the people utilisation, including recruitment, competency profiles and development for duration of the engagement on the project.
- Forecast and manage the resource supply and demand throughout the lifecycle of the project (colleagues, technology, financial)
- Organisation & Leadership
- Clarifies the skills requirements of a projects and builds a team capable of managing them.
- Manages the team in the successful delivery of the project.
- Manages project planning and resourcing processes, balancing priorities
- Takes on a coaching and mentoring role, motivating others and boosting moral.
- Key influences within the customer environment during the lifecycle of the project initiate and influence relationships with and between key stakeholders, external and internal to the project.
- Produce project stakeholder map, conduct analysis to ensure stakeholder needs are understood and met.
- Support effective business change by building relationships with and between senior strategists, planners, designers, operations business partners and business change managers
- Work to improve relations and provide continuing support to open communications with and between stakeholders
- Quality Assurance and Reporting
- Ensures quality assurance standards are applied across the project & project work streams.
- Ensure suitable Project & Project Status Reporting mechanisms are put in place for projects and work streams within the Project.
- Produce regular, ad hoc and exception reports in line with the agreed communications plan.
- Ensure timely and accurate reporting, covering aspects (Budget, Timelines and Quality) of scope, outcomes and performance against agreed critical success factors, KPIs and benefits tracking.
- Maintain accurate financial reports. Maintain document library for project, and produce Project level Lessons Learned & Closure reports.
- Risk, Issue and Change Management
- Defines the project Risk & Change strategy. Maintaining regular risk management and mitigation planning, ensuring all stakeholders are fully informed of risks and potential impacts.
- Maintain effective change management process
- Financial Management - Benefits, Commercial, Partner & 3rd Party Management
- Ensure that strategic outcomes expected by the project are aligned to benefits realisation plan, and that benefits tracking process is in place and managed effectively.
- In the event of project scope changes materialising ens



  • القاهرة, Egypt Vodafone Full time

    **Experience**: - Bachelor degree in electronics/telecommunications engineering. - Project Management accreditation (e.g. PMP, PRINCE2 Practitioner) - ITIL v3/v4 is a plus - Minimum 2 years of experience in Mobile Technology management & Radio related functions. - Minimum of 2 years of experience in project management/delivery in the telecommunication &...


  • القاهرة, Egypt Vodafone Full time

    **Role Purpose**: The Customer Senior Project Manager is responsible for leading large customer facing Projects/programmes across multiple domains on behalf of Vodafone for our Enterprise Customers, leading complex multi-party teams, taking responsibility at board level The Customer Senior Project Manager will have day to day accountability on project team...


  • القاهرة, Egypt Vodafone Full time

    **Role purpose**: The Customer Project Manager has a critical role in leading customer-facing complex end-to-end projects for Vodafone's Technology Enterprise Customers (Vodafone Germany). They are responsible for managing multi-party teams and typically oversee complex IT solutions (Fixed networks, Unified comms, security, Cloud computing ,etc ) that aim to...


  • القاهرة, Egypt Vodafone Full time

    **Role purpose**: The Customer Program Manager is responsible for leading large customer facing Projects/programmes across multiple domains on behalf of Vodafone for our Enterprise Customers, leading complex multi-party teams, taking responsibility at board level The Customer Program Manager will have day to day accountability on project team leading...

  • Delivery Manager vois

    2 months ago


    القاهرة, Egypt Vodafone Full time

    **Role purpose**: Delivery managers focus on completing projects, controlling business processes, and making a company effective. Their focus on delivering a finished product or service may require them to prioritize a team's tasks based on improvements that need to be made to the product. Supervise projects using agile project management techniques....


  • القاهرة, Egypt Vodafone Full time

    **Role purpose**: - Perform business analysis across Networks VOIS centres, collating relevant information around technology metrics, financial and HC data, consolidating business reporting and dashboards, validating consistency of data and producing recommendations for OPC and Networks VOIS Finance. - Provide thought leadership to Networks VOIS OPC BM...


  • القاهرة, Egypt Vodafone Full time

    **Role purpose**: The UK IT portfolio delivery team is responsible for the management of business demand, delivery and governance of the UK CAPEX funded initiatives to drive business growth. The role of a Technical Delivery Senior Project Manager will focus on the delivery of one or multiple projects within an assigned portfolio driving the mobilization,...


  • القاهرة, Egypt Vodafone Full time

    **Role Purpose**: The Customer Delivery Senior Project Manager is responsible for leading the delivery of large customer-facing projects across multiple domains on behalf of Vodafone's Enterprise Customers. The role involves leading complex multi-party teams and typically encompasses complex and bespoke solutions for Vodafone customers that aim to transform...


  • القاهرة, Egypt Vodafone Full time

    **Role Purpose**: - The UK IT & Digital delivery team is responsible for the management of business demand, delivery and governance of the UK CAPEX funded initiatives and to drive business growth. - The Programme Manager is responsible for leading large IT & Digital programmes across multiple domains leading complex multi-party teams, taking responsibility...


  • القاهرة, Egypt Vodafone Full time

    **Role purpose**: The UK IT & Digital delivery team is responsible for the management of business demand, delivery and governance of the UK CAPEX funded initiatives and to drive business growth. The Programme Manager is responsible for leading large IT & Digital programmes across multiple domains leading complex multi-party teams, taking responsibility at...


  • القاهرة, Egypt Vodafone Full time

    **Role Purpose**: The UK IT & Digital delivery team is responsible for the management of business demand, delivery and governance of the UK CAPEX funded initiatives and to drive business growth. The Programme Manager is responsible for leading large IT & Digital programmes across multiple domains leading complex multi-party teams, taking responsibility at...


  • القاهرة, Egypt Ericsson Full time

    **Join our Team**: **About this opportunity** We are now looking for a Customer Project Manager, to lead assigned customer projects. You will secure that project goals are met, Customer’s expectations are fulfilled, and that the customer relation is handled in the best possible way within the scope of the contract. You will be a Customer Project Manager...


  • القاهرة, Egypt Vodafone Full time

    **Role purpose**: The Cloud & Security programme is facing off into the Vodafone Business Operating Companies (OpCo) and IBM to ensure both parties are enabled to operate as part of the Vodafone/IBM Joint Venture. A series of projects will bring new products to market and require Vodafone to deliver pre-defined dependencies as part of the enablement. The...

  • Product Owner

    1 week ago


    القاهرة, Egypt Vodafone Full time

    **About the role**: You will have excellent stakeholder management skills which will enable you to execute your accountability for partnering with senior business leaders and customers across Europe to create the roadmap. You will also be comfortable presenting and testing your ideas with senior management throughout the product lifecycle. Leading the...

  • Business Analyst vois

    2 months ago


    القاهرة, Egypt Vodafone Full time

    **Role purpose**: - Perform business analysis across network teams relevant to energy, collating relevant information around technology metrics, financial and HC data, consolidating business reporting and dashboards, validating consistency of data and producing recommendations for OPC and Networks VOIS Finance. - Provide thought leadership support to Energy...


  • القاهرة, Egypt Vodafone Full time

    **Role purpose**: Responsible for supporting the business in achieving the objectives of the portfolio and delivery management function. This will involve working closely with head of Digital Network Engineering and Design & Innovation manager to help define, implement and continually improve delivery processes, standards, reporting and governance across the...


  • القاهرة, Egypt Vodafone Full time

    **Role purpose**: IT asset Executive is responsible for the management and maintenance of all business’s IT assets including OIT HW, IT Infrastructure, and software. Will be also responsible to perform Physical Asset verification and provide evidence of compliance. To provide operational L3 support for all OIT assets such as laptops and desktops in VOIS...


  • القاهرة, Egypt Vodafone Full time

    **Experience Core competencies, knowledge and experience**: - Relevant 7+ Years of Experience in the area of Packet Core/EPC - Excellent project Management skills - Background in mobile technology (design, implementation and roll out of services). - Track record of solution design in a telecoms environment. - Ability to develop workable product solutions to...


  • القاهرة, Egypt Vodafone Full time

    **Experience**: **Key accountabilities and decision ownership**: - Manages the full lifecycle of large, complex cross functional projects with impact in network platforms: feasibility study, development, testing, acceptance and deployment - Implements solid project management principles: Agile and waterfall delivery as per agreed framework while using...


  • القاهرة, Egypt Vodafone Full time

    **Role purpose**: - The role holder is accountable for Space Planning and architecture activities for the assigned buildings in addition to the followings: - Handle Furniture maintenance at all sites - Interior design for new areas and renovated areas. - Handle all related operation & maintenance activities in the assigned building\buildings. - Follow-up...