Is Support Engineer

3 days ago


مصر, Egypt ITWORX Full time

Career Level:
**Entry Level**
- Employment Type:
**Full time**
- Function:
**Management Information Systems**

The job holder is responsible for supporting and maintaining internal computer systems, desktops, laptops, servers, and peripherals.

Works closely with different levels of the Technical Support and Engineering teams, with excellent online documentation and efficient support ticketing process to end-users.
- Bachelor’s degree, preferably in Computer Science or Computer Engineering- 0-2 years of experience
- Technology related certification (CCNA, MCITP, MCSE) is preferred
- Excellent knowledge in Network Management
- ITIL Certified is a plus
- Strong troubleshooting and organizational skills
- Good command English language.



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