Technical Support

5 days ago


مصر, Egypt Teleperformance Egypt Full time

Teleperformance Egypt objective is to prepare employees to become leaders: from agents to supervisors, from supervisors to coordinators, and, finally, from coordinators to managers. The JUMP program is based on a training program that offers technical and behavioral training, as well as personal development plans.

Tasks
- Identifying hardware and software solutions.
- Troubleshooting technical issues.
- Diagnosing and repairing faults.
- Resolving network issues.
- Installing and configuring hardware and software.
- Speaking to customers to quickly get to the root of their problem.

**Requirements**:
Graduated from any major

Fluent/Excellent English Speakers

Flexible with rotational shifts

**Benefits**:

- Net salary 4k up to 6k free of fees and tax +Bonus
- Annual profit share up to 2x your salary
- Medical & Social insurance 150k
- Overnight allowance up to 1000 EGP Transportation 24/7 all over Cairo& Giza (plaza, citywalk) door to door transportation after 11 P.M
- Discounts& offers all over many stores in Egypt
- Gym Access
- VPN Line
- Career Path
- Development& learning courses
- Events and fun festival
- Refer a friend program rewards up to 2000 EGP

Teleperformance is a Great Place to Work®-Certified in 60 countries. Great Place to Work® is a third-party organization that has captured valuable feedback from more than 200,000 of our employees around the world, using a unique research-driven Trust Index©



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