Remote Customer Support Engineer

Are you searching for a role where your communication skills and empathy can make a difference? Winged Recruitment is thrilled to unveil a fantastic opportunity for aspiring Junior Customer Support Specialists to embark on a fulfilling career journey. Leveraging our innovative approach to talent acquisition and cutting-edge AI technology, we provide a unique...

Job DescriptionSupport customers and company engineers by providing troubleshooting/knowledge transfer.Provides remote technical support through the TeamViewer platform and through communication with our customers and agents.Log support tickets and track status with different team members.Support tickets coordination and followup.Develop articles/blogs for...

Responsibilities:Providing customers with IT support via desktop solutions, chat functions, emails, and calls.Assisting customers with account setup and application installations.Ensuring optimal application functionality by configuring networks.Troubleshooting IT issues by asking customers targeted questions.Providing customers with step-by-step guidance to...

Seeking a role where you can immerse yourself in the dynamic realm of technical support and kickstart your career journey? Winged Recruitment, a leading force in talent acquisition, is thrilled to present an exceptional opportunity crafted for aspiring Junior Technical Support Analysts. With our dedication to fostering innovation in remote work culture and...

Responsibilities:Responding to technical support tickets.Contacting clients to find out the nature of the technical or IT issue.Linking to clients' computers via remote access.Traveling to clients' office or server location.Installing new hardware, software, and networking systems.Diagnosing and troubleshooting hardware, networking, and software...

Eager to dive into the dynamic world of software engineering and contribute to cutting-edge solutions? Winged Recruitment is thrilled to offer an exclusive opportunity for aspiring software engineers to embark on an enriching internship journey. Through our innovative approach to remote work and state-of-the-art AI technology, we provide a unique pathway for...

**LOCATION**: Remote Work **SCHEDULE**: Part-time Are you enthusiastic about network engineering and looking for an exceptional opportunity to gain hands-on experience while working with a prestigious Management Consulting firm? TalentKompass Deutschland, a top Human Resources company based in Germany, is searching for a motivated Network Engineering...

Responsibilities:Providing customers with IT support via desktop solutions, chat functions, emails, and calls.Assisting customers with account setup and application installations.Ensuring optimal application functionality by configuring networks.Troubleshooting IT issues by asking customers targeted questions.Providing customers with step-by-step guidance to...

Are you ready to explore the realm of network engineering with an exclusive internship opportunity provided by Winged Recruitment? Through our innovative integration of remote work culture and advanced AI technology, we lead the way in recruitment, offering a unique pathway to fulfill your career ambitions in network engineering. In collaboration with a...

**MonetizeMore **builds industry-leading ad technology that is seen by more than 300M+ people per month. The company has been running for 12 years achieving consistent double-digit growth each year with a team of 250+ team members spread across the globe. MonetizeMore offers location and schedule freedom to every one of its team members. That means that you...

Job Description:Responsible for overseeing projects' Installation and POC with our partners.Ensuring proper verification and performance implementation for existing and new projects.Conducting training sessions for partners/clients on newly installed hardware products.Validating system functionality by executing an operational checklist to ensure proper...

Responsibilities:• Customer Management and Issue handling• Handling of dedicated support• Software Update Management (SUM) handling• Remote Service Gateway (RSG) mentoring Leading and developing a stellar sales team

Job Description:Responsible for following projects Installation and POC with our partners.Ensures the regular & proper verification performance implementation for already exist and new projects.Conduct training sessions for partners/clients on newly installed hardware products.Validates system functionality by executing the operational checklist in order to...

Job Description:Responsible for following projects Installation and POC with our partners.Ensures the regular & proper verification performance implementation for already exist and new projects.Conduct training sessions for partners/clients on newly installed hardware products.Validates system functionality by executing the operational checklist in order to...

1- Minimum Bachelor degree of: Engineering, Computer Science or Commerce (English Section is Recommended)2- Minimum 1-2 years of experience in either:A- Implementation (Installation, Training and Support) of business software applications, ORB- Operating business software packages (e.g. System Operator, System User, IT Representative or IT Manager)3- Good...

1- Minimum Bachelor degree of: Engineering, Computer Science or Commerce (English Section is Recommended)2- Minimum 1-2 years of experience in either:A- Implementation (Installation, Training and Support) of business software applications, ORB- Operating business software packages (e.g. System Operator, System User, IT Representative or IT Manager)3- Good...

Your day to day job is to provide technical expertise, be an excellent communicator and a service-oriented professional. Every day you will have to make judgement calls to prioritise customer issues and maximise your effectiveness. You will also need to set time aside to learn about our new products and technologies and evolve as a professional. You will...

Your day to day job is to provide technical expertise, be an excellent communicator and a service-oriented professional. Every day you will have to make judgement calls to prioritise customer issues and maximise your effectiveness. You will also need to set time aside to learn about our new products and technologies and evolve as a professional. You will...

Job Title:Technical Support Engineer - Premier (Attaching CVs is a MUST)Job DescriptionThe Advisor II, Technical Support responds to basic to complex inquiries of a technical nature including hardware/software, or other designated client products. This position assists external/internal users of the client's technical products or services by answering...

Responsibilities:• Handle customer issues as dedicated support, 24x7• Handle Software Update Management (SUM), Load IPA / EPA / EP packages on Ericsson Core nodes• Mentor Remote Service Gateway (RSG)• Drive CSR review meetings with SDM• Perform preventive maintenance• Lead technical issues and conduct Root Cause Analysis for...