Multi-modality Customer Service Engineer

6 months ago

Cairo, Egypt Siemens Healthineers Full time

Do you want to help shape the future of healthcare? Our name, Siemens Healthineers, was selected to honor our people who dedicate their energy and passion to this cause. It reflects their pioneering spirit combined with our long history of engineering in the ever-evolving healthcare industry.

We offer you a flexible and dynamic environment with opportunities to go beyond your comfort zone in order to grow personally and professionally. Sound interesting? **Then come and join our Global Team as Multi-modality Customer Service Engineer, Based in (Assiut - Upper Egypt)**

Our global team: Siemens Healthineers is a leading global medical technology company. 70,000 dedicated colleagues in over 70 countries are driven to shape the future of healthcare. An estimated 5 million patients across the globe benefit every day from our innovative technologies and services in the areas of diagnostic and therapeutic imaging, laboratory diagnostics, and molecular medicine, as well as digital health and enterprise services.

Our culture: Our culture embraces different perspectives, open debate, and the will to challenge convention. Change is a constant aspect of our work. We aspire to lead the change in our industry rather than just react to it. That’s why we invite you to take on new challenges, test your ideas, and celebrate success.

**Your tasks and responsibilities**
- Perform installations, start-ups, maintenance, repairs and updates of Siemens medical systems.
- Communicating and accept all operative advice from the Customer Care Center.
- Ensure the proper use of tool & test equipment.
- Comply with national and local regulations and safety standards, as well as technical and operational guidelines from Siemens Healthcare
- Maintain highest customer satisfaction, within the framework of Siemens Healthcare, Customer Services

**Your qualifications and experience**
- Engineering/Biomedical bachelor's or master's degree from reputable university or college
- Fresh graduates or maximum 10 years of experience in radiology field preferably CT/Cathlab/X-ray.
- Proven track record in similar CS function from international Healthcare Business
- Previous work experience at regional level is highly appreciated
- You have an advanced engineering analytical skill and problem-solving ability
- Ability to work within a multicultural environment.
- Excellent communication skills rounded by a very good command in English
- High IT affinity
- Flexibility to travel within Egypt or wider region.

**Your attributes and skills**
- Excellent communication and interpersonal skills
- Strong drive and focus for results.

**Diversity & Inclusion**:
At Siemens Healthineers, we embrace and encourage different viewpoints, backgrounds, experiences, expertise, and idiosyncrasies. We encourage our employees to be themselves and empower them to unleash their true potential. This allows different ideas and approaches to thrive.

**We are on our way, taking one step at a time, all the time**

We believe that our differences make us stronger and enable us to be the innovative company we pride ourselves on. Innovation comes from change, and change takes time and persistence. That‘s why we are working on diversity and inclusion every day.

**GDPR

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