Customer Support Team Lead

Company Description **Informa** is a leading international events, intelligence and scholarly research group. We’re the specialist’s specialist. Through hundreds of powerful brands, we work with businesses and professionals in specialist markets, providing the connections, intelligence and opportunities that help customers grow, do business, make...

Provides Customer Service and Application support across a range of products and platforms. Essential Functions - Provides a broad range of information technology support activities on multi-platform environments. - Reviews, analyzes, and evaluates break/fix resolutions in regards to different systems operations. - Develops solutions to complex problems...

ArabyAds was founded in 2013 and we help our clients to acquire customers at scale using data & technology across diverse set of digital advertising inventories which are managed through four of our platforms i.e. Boostiny (social commerce), iConnect (influencer marketing), Adfalcon (programmatic advertising) & DeviceBoost. We are a team of +260 passionate...

Udacity is on a mission to change lives, businesses and nations through **_radical_** talent transformation in digital technologies. We offer a unique and immersive online learning platform, powering corporate technical training in fields such as Artificial Intelligence, Machine Learning, Data Science, Autonomous Systems, Cloud Computing and more. Our...

**About Cartona**: We are a B2B marketplace. We empower retailers by connecting them to hundreds of wholesalers, suppliers and producing companies. Our aim is to enable retailers by providing them with easy price comparison, exclusive offers and seamless ordering and fulfillment experience through digitizing the traditional trade market. **What we are...

Founded in 2018, MaxAB is a rapidly growing food and grocery B2B e-commerce and distribution platform that serves a network of traditional retailers (mom-and-pop stores) across the MENA region. Using proprietary technology, MaxAB offers a transformative pull-driven supply chain and a tech-product that empowers both traditional retailers and suppliers. MaxAB...

Our Client Halian are proud to be in partnership with one of the fastest growing FinTech businesses in the Middle East in the recruitment of a Customer Insights Team Lead based in their thriving office in Cairo. Your Responsibilties: Devising actionable strategies from customer insights Bringing the consumer perspective to marketing decision making by...

**Project** Description**: Developed product is the leading software system in Energy domain covering all aspects of Oil&Gas production from geological exploration to optimization of ongoing production. Our technology solution helps geologists and geophysicists to research, visualize and interpret large volumes of geological data. Our product allows third...

Founded in 2018, MaxAB is a rapidly growing food and grocery B2B e-commerce and distribution platform that serves a network of traditional retailers (mom-and-pop stores) across the MENA region. Using proprietary technology, MaxAB offers a transformative pull-driven supply chain and a tech-product that empowers both traditional retailers and suppliers. MaxAB...

Job Description & Specification: - Job Purpose: - Responsible for the technologist and creative problem solver with an understanding of the processes for the implementation of customer success. - Duties, Responsibilities and Accountabilities: - Client facing skills and can build close ongoing relationships with our clients - Providing support to our...

iSchool, a leading e-learning company specializing in coding and artificial intelligence education for students aged 6 to 18, is currently seeking a dedicated and knowledgeable Customer Support representative to join our team. As a Customer Support representative, you will play a crucial role in providing exceptional service to our students, parents, and...

elmenus is a venture-backed food discovery platform with a total of $20M in funding based in Egypt. We are building a platform that combines a social, visual and personalized experience to help millions of people discover and order the food they will love. We are looking for the smartest, most impactful and passionate people to join our food loving team. We...

**About the Role** *** The Community Operations organization at Uber is responsible for delivering extraordinary customer support to riders, drivers, eaters, and couriers. Within our Community Operations organization, Uber Greenlight locations help new drivers get on the road for the first time, build engagement with the platform over time, and serve as a...

**About the role**: Purpose: Lead Solutions Consultants for Europe in IBC Cairo, reporting to the head of Europe consultants in Cairo Business growth: - Ensure a healthy partnership relation with key stakeholders in the region and in countries including all billable and presales communities and Europe management teams - Support in identifying upskilling...

About IntouchCX IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term...

**About Cartona**: We are a B2B marketplace. We empower retailers by connecting them to hundreds of wholesalers, suppliers, and producing companies. Our aim is to enable retailers by providing them with easy price comparison, exclusive offers, and a seamless ordering and fulfilment experience through digitizing the traditional trade market. **What we are...

Company Profile: At Unilever you are more than your job title, you are part of the world’s most successful, purpose-led business. Work with brands that are well-loved around the world, that improve the lives of our consumers and the communities around us. We produce world-leading brands including Lipton, Knorr, Dove, Axe, Hellmann’s and Omo, alongside...

**Job Scope**: - Ensure Cairo hub operational activities and BAU is smooth and achieving the KPIS/SLAs while looking into simplification/enhancements and project automations to unlock capacity for the in-market teams for NAMET- RUB, Europe and UKI Region opportunities to improve Employee Experience for our teams and customers - Manage all the system related...

Job Scope: - Ensure Cairo hub operational activities and BAU is smooth and achieving the KPIS/SLAs while looking into simplification/enhancements and project automations to unlock capacity for the in-market teams for NAMET- RUB, Europe and UKI Region opportunities to improve Employee Experience for our teams and customers - Manage all the system related...

At Ad Astra we don’t just think outside of the boxwe speak, sign, and write there too! We help companies connect with consumers through linguistic support in over 250 spoken and signed languages. We are a woman-owned, small business with a long history of providing unparalleled language services to clients throughout the nation and globe. Our company’s...