Technical Information Support L1 ‏

**Job Purpose** As a Technical Support Specialist, you will play a crucial role in providing exceptional technical support and assistance to our customers. You will be responsible for troubleshooting software issues, resolving customer inquiries, and ensuring a positive customer experience. This role requires a strong technical background, excellent...

At Henkel, you can build on a strong legacy and leading positions in both industrial and consumer businesses to reimagine and improve life every day. If you love challenging the status quo, join our community of 50,000 pioneers around the globe. The teams in our corporate functions enable the best in our dynamic businesses and in our people to maximize our...

At Henkel, you can build on a strong legacy and leading positions in both industrial and consumer businesses to reimagine and improve life every day. If you love challenging the status quo, join our community of 50,000 pioneers around the globe. The teams in our corporate functions enable the best in our dynamic businesses and in our people to maximize our...

At Henkel, you can build on a strong legacy and leading positions in both industrial and consumer businesses to reimagine and improve life every day. If you love challenging the status quo, join our community of 50,000 pioneers around the globe. The teams in our corporate functions enable the best in our dynamic businesses and in our people to maximize our...

**Information Technology** **Location** - Giza, Egypt*** Job Title: Technical Support, IT Operations **Job Description**: Your Journey at Concentrix + Webhelp Starts Here: At Concentrix + Webhelp, our mission is to be the greatest customer engagement services company in the world, rich in diversity and talent. We believe in doing right by and for people,...

**About the role**: As a valued member of the L1 Integrated Solutions Team, your role serves a critical purpose as the first professional touchpoint for our customers. Your key responsibilities include proficient troubleshooting and conducting initial technical investigations. Additionally, you will play a pivotal role as a bridge connecting diverse...

**Customer Service/Support** **Location** - Cairo, Egypt*** Job Title: English Technical Support Engineer **Job Description**: As a Technical Support Advisor, you'll be our valued customers' first point of contact, ensuring their success with our products/services. You'll wear many hats - troubleshooting technical issues, providing clear guidance, and...

Introduction At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most...

General information KEY INFORMATION: Location: Mediterranean, Egypt, Cairo Type of contract: Regular Job open date: 23/01/2023 Company department: Software Developer STMicroelectronics is a leading semiconductor company, a world key player thanks to our 43,200 employees including 8,300 working in R&D. ST’s products are found everywhere today. And...

**About the role**: **Job Purpose**: The Customer Support Specialist is the single point of contact between the service provider and the customer for the day-to-day activities. Provides technical support services to customers, responds to customer questions regarding operation and malfunctions, and advises customers on preventative maintenance and...

**About the role**: As a valued member of the L1 Integrated Solutions Team, your role serves a critical purpose as the first professional touchpoint for our customers. Your key responsibilities include proficient troubleshooting and conducting initial technical investigations. Additionally, you will play a pivotal role as a bridge connecting diverse...

**Ready and hungry for a new adventure? You are definitely in the right place! We at **Envision Employment Solutions** are always on the look for top talents around the globe and matching them with our partners' hiring needs, to help them build and scale! - Our partners offer awesome work environment, competitive salaries, full benefits, and many others...

**Job Description**: - Proactive Surveillance & Monitoring: Handle events/alarms reported by operation & maintenance systems by triaging it, investigating it, identifying alarm cause, treating the cause and clearing the alarms. - Incident Management: reduce the risk of incidents on the service by performing triage, categorization, providing a temporary fix...

**Join Our Team as a Technical Support Agent!** Are you passionate about IT and helping others? We are looking for a skilled Technical Support Agent to join our remote team. If you have a knack for troubleshooting and providing excellent customer service, we want you! **Responsibilities**: - Troubleshoot software and hardware issues. - Guide clients...

L1 IT support for your users in hardware and software problems - Egypt - Cairo - Professionals - Full-time **—** Your Benefits **—****: - Buddy program- Flat hierarchies- Internal career development- Job with purpose- Mentor program- Mobile working- Onboarding program- Trusted working hours**Your skills**: - BSc or Diploma in IT or any other related...

**About ZIWO** ZIWO is an Omnichannel Cloud Contact Center Software (CCAAS) that provides a straightforward solution for companies to talk to their clients over the Phone, WhatsApp, SMS... ZIWO has readymade plugins with most CRM and is integrable with any app, thanks to an open API architecture. ZIWO connects 145 countries globally, including the GCC, so...

**Purpose of the Job**: The main objective of the IT Operations Executive is to be part of the global logistics IT end user support team with knowledge & ownership of all Logistics IT products & solutions offered to all Aramex internal or external clients. **Role & Responsibility**: - Provide level-1/ tier-1 technical support for all Logistics IT technical...

**Information Technology** **Location** - Alexandria, Egypt*** Job Title: Technical I, IT Operations (TCF) **Job Description**: - Your Journey at Concentrix + Webhelp Starts Here: - At Concentrix + Webhelp, our mission is to be the greatest customer engagement services company in the world, rich in diversity and talent. We believe in doing right by and...

**Information Technology** **Location** - Alexandria, Egypt*** Job Title: Technical I, IT Operations **Job Description**: - Your Journey at Concentrix + Webhelp Starts Here: - At Concentrix + Webhelp, our mission is to be the greatest customer engagement services company in the world, rich in diversity and talent. We believe in doing right by and for...

**Job Purpose** **Key Accountabilities** - Develop and maintain strong relationships with customers, serving as their primary point of contact. - Actively engage with customers to understand their needs, address concerns, and identify opportunities for growth and upselling. - Provide timely and effective support to customers, resolving their issues,...